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Pls Help #Installation Troubleshooting Neovest

Hi ,

trying to install the following soft :

Neovest : https://www.neovest.com/jpmcp-cm/content/dam/jpm-cp/neovest/public/pdf/Neovest%20installation%20guide%20and%20system%20requirements.pdf

The issue happens at the installer level, the launcher starts and the progression bar goes to 100% and then opens the installer window which is black, I cannot see and follow the installation guide to complete it. using keyboard (Tab , space ) it does interact like changing the destination folder and such (which opens in a new window and clear) but unable to pursue the installation on the black screen.

appreciate your help

  • I did install the new dependencies bottle and tried it again with not luck

below screenshots of the error

https://ibb.co/r3HmXvK

https://ibb.co/t3BXZ1s

Appreciate any help to solve the issue

tks much in advance

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