CrossOver Support - Community Forums

I installed the EGS client via Crossover 19.0.1
According to https://www.codeweavers.com/compatibility/crossover/epic-games-store it works, but it doesn't... The client blinks, making impossible to use it.

Ubuntu 18.04 LTS
GTX 970
440.82 stable Long Lived driver
i5 4690K
4x4GB DDR 3 2400 CL11

Hi

did you use the crosstie?

Simone Garzieri wrote:

Hi

did you use the crosstie?

Yes...

This rendering issue could be related to dxvk. Is dxvk running? (right click on your bottle and select settings and check if dxvk is flagged). You can try to install the latest version of dxvk, just click on this link and download the tar file https://github.com/doitsujin/dxvk/releases/download/v1.6/dxvk-1.6.tar.gz . In your bottle reinstall dxvk and ceck the second tab and select the option to choos your source file manually. If dxvk is not working install this dependencies sudo apt install mesa-vulkan-drivers mesa-vulkan-drivers:i386 libvulkan1 libvulkan1:i386 vulkan-utils , and then re install dxvk. Let me know if the problem is solved

Simone Garzieri wrote:

This rendering issue could be related to dxvk. Is dxvk running?
(right click on your bottle and select settings and check if dxvk is
flagged). You can try to install the latest version of dxvk, just
click on this link and download the tar file
https://github.com/doitsujin/dxvk/releases/download/v1.6/dxvk-1.6.tar.gz
. In your bottle reinstall dxvk and ceck the second tab and select
the option to choos your source file manually. If dxvk is not
working install this dependencies sudo apt install
mesa-vulkan-drivers mesa-vulkan-drivers:i386 libvulkan1
libvulkan1:i386 vulkan-utils , and then re install dxvk. Let me know
if the problem is solved

All those dependencies are already installed on my system.... I installed the latest DXVK and it still blinking..

I'm tring to reinstall the crosstie myself to see if I can reproduce the issue, meanwhile could you please send me the log file?

ok I reinstalled the crosstie and dxvk prevented the launcher to work correctly probably an update is conflicting with dxvk so my suggestion is to disable it and check if the launcher is working now. Let me know

Simone Garzieri wrote:

ok I reinstalled the crosstie and dxvk prevented the launcher to
work correctly probably an update is conflicting with dxvk so my
suggestion is to disable it and check if the launcher is working
now. Let me know

It works without DXVK...

By the way, the reason why I created an EpicStore account is because of the FREE https://www.epicgames.com/store/en-US/product/close-to-the-sun/home?lang=en-US
Now, the game requires Windows 10 and if the bottle is Windows 7 I don't think it will work.

Hi

I'm uploading my crosstie in order to fix this new issue. In the meantime I can give you the recipe to create your own bottle that suits your need. Create a windows 10 64 bit bottle and install inside it core fonts, net framework 4.8, directx for modern games and dxvk. DXVK it's strongly suggested because without it the application won't start, but it must be disable at the first run and everytime the client update itself. Let me know if this solution works.

When I am installing .net 4.8, it complains with this error:

When I click continue, it seems to install successfully...
After installing the Epic client, when I launch it, I can see the login tab... After loggin in, it closes.
This is the error log:

Running command: "C:\\users\\crossover\\Start Menu\\Programs\\Epic Games Launcher.lnk"
Bottle: Epic_Game_Store
Debug channels: 

CrossOver Linux 19.0.1
Install location: /opt/cxoffice
64-bit OS
Desktop session: gnome-flashback-compiz
Window manager: Compiz
Locale: es_AR.UTF-8

Contents of /etc/os-release:
NAME="Ubuntu"
VERSION="18.04.4 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.4 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic

cxdiag output:
[MissingLibGphoto2Port]
"Level"="Suggest"
"Title"="Missing 32bit libgphoto2_port.so.10 library"
"Description"="Lets Windows applications access digital cameras."

[Properties]
"vulkan.present"="yes"

[MissingGStreamer1Bad]
"Level"="Suggest"
"Title"="The gst-plugins-bad 32 bit GStreamer plugins appears to be missing"
"Description"="These GStreamer plugins may be needed by some games and multimedia applications to play audio and/or video content"

[MissingGStreamer1Good]
"Level"="Suggest"
"Title"="The gst-plugins-good 32 bit GStreamer plugins appears to be missing"
"Description"="These GStreamer plugins may be needed by some games and multimedia applications to play audio and/or video content"

[MissingGStreamer1Ugly]
"Level"="Suggest"
"Title"="The gst-plugins-ugly 32 bit GStreamer plugins appears to be missing"
"Description"="These GStreamer plugins may be needed by some games and multimedia applications to play audio and/or video content"

[MissingGStreamer1Libav]
"Level"="Suggest"
"Title"="The gst-libav 32 bit GStreamer plugins appears to be missing"
"Description"="These GStreamer plugins may be needed by some games and multimedia applications to play audio and/or video content"

[Properties]
"display.depth"="24"

[Properties]
"opengl.vendor"="NVIDIA Corporation"

[Properties]
"opengl.version"="4.6.0 NVIDIA 440.82"

[Properties]
"opengl.renderer"="GeForce GTX 970/PCIe/SSE2"

[Properties]
"opengl.glsl_version"="4.60 NVIDIA"

** Sat Apr 11 21:17:57 2020
Starting '/opt/cxoffice/bin/wineloader' 'winewrapper.exe' '--new-console' '--workdir' 'C:\users\crossover\Start Menu\Programs' '--start' '--'
'C:\users\crossover\Start Menu\Programs\Epic Games Launcher.lnk'

***** Sat Apr 11 21:17:57 2020
Starting: '/opt/cxoffice/bin/cxstart' '--bottle' 'Epic_Game_Store' '--new-console' '--workdir' 'C:\users\crossover\Start Menu\Programs' '--' 'C:\users\crossover\Start Menu\Programs\Epic Games Launcher.lnk'

CXConfig->read(/opt/cxoffice/etc/cxoffice.conf)
CXConfig->read(/home/carlos/.cxoffice/cxoffice.conf)
Product version=19.0.1.32209
30598: Grabbing the '/tmp/.wine-1001/bottle-821-8400f5.lock' lock
30598: Got the '/tmp/.wine-1001/bottle-821-8400f5.lock' lock
CXConfig->read(/mnt/InstalledGames/.cxoffice/Epic_Game_Store/cxbottle.conf)
Mode = 'private'
Environment:
  CX_ROOT = "/opt/cxoffice"
  CX_BOTTLE = "Epic_Game_Store"
  WINEPREFIX = "/mnt/InstalledGames/.cxoffice/Epic_Game_Store"
  CX_WINDOWS_VERSION = <undefined>
  PATH = "/opt/cxoffice/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin"
  LD_LIBRARY_PATH = "/opt/cxoffice/lib64:/opt/cxoffice/lib"
  WINEDLLPATH = "/opt/cxoffice/lib/wine"
  WINEDLLOVERRIDES = <undefined>
  LD_PRELOAD = <undefined>
  LD_ASSUME_KERNEL = <undefined>
  WINELOADER = "/opt/cxoffice/bin/wineloader"
  WINESERVER = "/opt/cxoffice/bin/wineserver"
  WINEDEBUG = <undefined>
  CX_LOG = "-"
  CX_DEBUGMSG = <undefined>
  CX_WINE_USAGE_LOGFILE = <undefined>
  DISPLAY = ":0"
30598: Releasing the '/tmp/.wine-1001/bottle-821-8400f5.lock' lock
Command:
/opt/cxoffice/bin/wineloader winewrapper.exe --new-console --workdir C:\users\crossover\Start Menu\Programs --start -- C:\users\crossover\Start Menu\Programs\Epic Games Launcher.lnk
0009:fixme:exec:SHELL_execute flags ignored: 0x00000100
0009:fixme:exec:SHELL_execute flags ignored: 0x00004100
0029:fixme:ntdll:NtQueryInformationToken QueryInformationToken( ..., TokenElevationType, ...) semi-stub
0029:fixme:ntdll:NtQueryInformationToken QueryInformationToken( ..., TokenElevation, ...) semi-stub
0029:fixme:nls:get_dummy_preferred_ui_language (0x8 0x221f2ec (nil) 0x221f2e8) returning a dummy value (current locale)
0029:fixme:nls:get_dummy_preferred_ui_language (0x8 0x221f2ec 0x2963680 0x221f2e8) returning a dummy value (current locale)
0029:fixme:process:SetProcessDEPPolicy (3): stub
0029:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
0029:fixme:ntdll:EtwEventRegister ({d2d578d9-2936-45b6-a09f-30e32715f42d}, 0x106dc360, 0x14101a58, 0x142264c8) stub.
0029:fixme:dwrite:get_name_record_codepage encoding 20 not handled, platform 1.
0029:fixme:dwrite:get_name_record_codepage encoding 20 not handled, platform 1.
0029:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x221f36c, (nil) 0x221f370
0029:fixme:nls:get_dummy_preferred_ui_language (0x38 0x221f36c (nil) 0x221f370) returning a dummy value (current locale)
0029:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x221f36c, 0x7a38780 0x221f370
0029:fixme:nls:get_dummy_preferred_ui_language (0x38 0x221f36c 0x7a38780 0x221f370) returning a dummy value (current locale)
0029:fixme:winsock:WSALookupServiceBeginW (0x221f044 0x00000ff0 0x221f084) Stub!
0029:fixme:iphlpapi:NotifyAddrChange (Handle 0x221f1c4, overlapped 0x7a38ca4): stub
0029:fixme:win:RegisterDeviceNotificationW (hwnd=0x20062, filter=0x221f23c,flags=0x00000000) returns a fake device notification handle!
0029:fixme:win:RegisterDeviceNotificationW (hwnd=0x20062, filter=0x221f23c,flags=0x00000000) returns a fake device notification handle!
0029:fixme:win:DisableProcessWindowsGhosting : stub
004e:fixme:wlanapi:WlanEnumInterfaces (00000001, 00000000, 0E9FF6B8) semi-stub
0029:err:ole:CoGetClassObject class {33c53a50-f456-4884-b049-85fd643ecfed} not registered
0029:err:ole:CoGetClassObject no class object {33c53a50-f456-4884-b049-85fd643ecfed} could be created for context 0x1
0062:fixme:winsock:convert_aiflag_w2u Unhandled windows AI_xxx flags 0x100
0062:err:winediag:IcmpCreateFile Failed to use ICMP (network ping), this requires special permissions.
004e:fixme:wlanapi:WlanEnumInterfaces (00000001, 00000000, 0E9FF6B8) semi-stub
0029:fixme:dwmapi:DwmIsCompositionEnabled 0221F1FC
0029:fixme:win:RegisterTouchWindow (0x2007a 00000000): stub
0029:fixme:dwmapi:DwmSetWindowAttribute (0002007A, 2, 0221F224, 4) stub
0029:fixme:dwmapi:DwmGetCompositionTimingInfo (00000000 0221ED50)
0029:fixme:combase:RoGetActivationFactory (L"Windows.UI.ViewManagement.UIViewSettings", {3694dbf9-8f68-44be-8ff5-195c98ede8a6}, 0221E34C): semi-stub
0029:err:combase:RoGetActivationFactory Failed to find library for L"Windows.UI.ViewManagement.UIViewSettings"
0029:fixme:combase:RoGetActivationFactory (L"Windows.UI.ViewManagement.UIViewSettings", {3694dbf9-8f68-44be-8ff5-195c98ede8a6}, 0221E34C): semi-stub
0029:err:combase:RoGetActivationFactory Failed to find library for L"Windows.UI.ViewManagement.UIViewSettings"
006f:fixme:process:SetProcessDEPPolicy (3): stub
006f:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
006f:fixme:ntdll:EtwEventRegister ({d2d578d9-2936-45b6-a09f-30e32715f42d}, 0x106dc360, 0x14101a58, 0x142264c8) stub.
006f:fixme:gdi:GdiInitializeLanguagePack stub
0082:fixme:cryptnet:verify_cert_revocation_from_aia_ext OCSP URL = L"http://ocsp2.globalsign.com/cloudsslsha2g3"
004e:fixme:wlanapi:WlanEnumInterfaces (00000001, 00000000, 0E9FF6B8) semi-stub
0049:fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
0029:fixme:win:RegisterTouchWindow (0x100a8 00000002): stub
0029:fixme:wtsapi:WTSRegisterSessionNotification Stub 00020050 0x00000000
0029:err:ole:CoGetClassObject class {54e211b6-3650-4f75-8334-fa359598e1c5} not registered
0029:err:ole:CoGetClassObject no class object {54e211b6-3650-4f75-8334-fa359598e1c5} could be created for context 0x1
0029:fixme:win:UnregisterDeviceNotification (handle=0xcafeaffe), STUB!
0029:fixme:win:UnregisterDeviceNotification (handle=0xcafeaffe), STUB!
0029:fixme:iphlpapi:CancelIPChangeNotify (overlapped 0x7a38ca4): stub
0029:fixme:wtsapi:WTSUnRegisterSessionNotification Stub 00020050
0029:fixme:ntdll:EtwEventUnregister (deadbeef) stub.
00a1:fixme:nls:get_dummy_preferred_ui_language (0x8 0x164f5ec (nil) 0x164f5e8) returning a dummy value (current locale)
00a1:fixme:nls:get_dummy_preferred_ui_language (0x8 0x164f5ec 0x1ec3bd8 0x164f5e8) returning a dummy value (current locale)
00a1:fixme:win:DisableProcessWindowsGhosting : stub
00a1:err:ole:CoGetClassObject class {33c53a50-f456-4884-b049-85fd643ecfed} not registered
00a1:err:ole:CoGetClassObject no class object {33c53a50-f456-4884-b049-85fd643ecfed} could be created for context 0x1
00a1:fixme:system:SystemParametersInfoW Unimplemented action: 59 (SPI_SETSTICKYKEYS)
00a1:fixme:system:SystemParametersInfoW Unimplemented action: 53 (SPI_SETTOGGLEKEYS)
00a1:fixme:system:SystemParametersInfoW Unimplemented action: 51 (SPI_SETFILTERKEYS)
00a1:fixme:dwmapi:DwmIsCompositionEnabled 0164F99C
00a1:fixme:win:RegisterTouchWindow (0x20048 00000000): stub
00a1:fixme:dwmapi:DwmSetWindowAttribute (00020048, 2, 0164F9C4, 4) stub
00a1:fixme:dwmapi:DwmGetCompositionTimingInfo (00000000 0164F4F0)

HI

The net framework error is normal, the software is just complaining about windows update, it doesn't prevent the framwork to work correctly so just ignore it. I tried the launcher and it works only in windows 7 mode in windows 10 mode it won't work, some connection error prevent the launcher to reach the online store, please uncheck dxvk otherwise the store won't render correctly. If your game requires windows 10 you can just install it, then open wine config, just below the windows mode selection select add application browse to your game launcher add it and then you can select tu run just your game in windows 10 mode, excluding the other apps in the bottle which will still run in windows 7 mode. Let me know if this workaround works

Running the Epic Launcher in a Windows 7 bottle doesn't allow to install the game.

HI

I think we are on a dead end because windows 10 mode doesn't allow the client to start...

I tried with Lutris with WINE 5.5-2 installed by their script and it works on Windows 10 64bit mode...
The client works with -opengl and the game works with DXVK
The game, Close to the Sun, installs properly but with poor performance, of course.

Obviously Crossover needs urgently an update.

Add the command line argument -OpenGL to the Epic Games Launcher. This allows you to run the Epic launcher with DXVK enabled, because the Epic launcher switches over to using OpenGL API instead of DirectX.

HI,

Is there a way to add this argument to the crosstie?