CrossOver Support - Community Forums

Hi, I recently got my first mac and wanted to run digital works software using wine. I downloaded CrossOver Trial and moved it to the applications folder, I went in to Security & Preferences and unlocked it. I go to open CrossOver and it immedietly hits me with quit unexpectedly. I attached the details of the crash below. I'm running 11.6 Big Sur. Thank you.

 Process:               CrossOver [53173]
Path:                  /Applications/CrossOver.app/Contents/MacOS/CrossOver
Identifier:            com.codeweavers.CrossOver
Version:               ???
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
Responsible:           CrossOver [53173]
User ID:               501

Date/Time:             2022-01-27 09:53:19.261 -0500
OS Version:            macOS 11.6 (20G165)
Report Version:        12
Anonymous UUID:        EEFD6187-64D7-EB12-4257-2C786C30FC9B

Sleep/Wake UUID:       C2CD436E-6AAE-42A1-A291-18EA6092E1B5

Time Awake Since Boot: 130000 seconds
Time Since Wake:       2500 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       EXC_ARM_BREAKPOINT at 0x00007ffdfff01d38 (brk 1)
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Trace/BPT trap: 5
Termination Reason:    Namespace SIGNAL, Code 0x5
Terminating Process:   exc handler [53173]

Application Specific Information:
rosetta error: /var/db/oah/223263137464320_223263137464320/29ad9bac3613837174f97b5cd4abc53024d0009c13440a3b32d4916c702efec1/CrossOver.aot: attachment of code signature supplement failed: 1

Thread 0 Crashed:
0   runtime                           0x00007ffdfff01d38 0x7ffdffee5000 + 118072
1   runtime                           0x00007ffdfff01d80 0x7ffdffee5000 + 118144
2   runtime                           0x00007ffdffef16e4 0x7ffdffee5000 + 50916
3   runtime                           0x00007ffdffef2df4 0x7ffdffee5000 + 56820
4   runtime                           0x00007ffdffef25ec 0x7ffdffee5000 + 54764
5   runtime                           0x00007ffdffee9440 0x7ffdffee5000 + 17472
6   ???                               0x0000000000000003 0 + 3

Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000   x1: 0x0000000000000003   x2: 0x000000000000003c   x3: 0x000000000000002c
    x4: 0x0000000000000303   x5: 0x0000000000000000   x6: 0x0000000000000000   x7: 0x0000000000145c53
    x8: 0x00007ffdfff21000   x9: 0x0000000000000000  x10: 0x00007ffdfff1708e  x11: 0x0000000000000000
   x12: 0x00000000ffffffff  x13: 0x0000000000000000  x14: 0x0000000000000000  x15: 0x00007ffdfff08758
   x16: 0xffffffffffffffe1  x17: 0x00007ffdfff117b6  x18: 0x000000030858d063  x19: 0x00007ffdfff16fd0
   x20: 0x000000030858ca68  x21: 0x00000001021ad000  x22: 0x0000000000000004  x23: 0x00000001021ad000
   x24: 0x0000000000000003  x25: 0x0000000000000001  x26: 0x000000030858cb80  x27: 0x00000002023eb000
   x28: 0x0000000308595950   fp: 0x000000030858b960   lr: 0x00007ffdfff01d30
    sp: 0x000000030858b940   pc: 0x00007ffdfff01d38 cpsr: 0x60000000
   far: 0x00007ffdfff16fd0  esr: 0xf2000001

Binary Images:
       0x2023eb000 -        0x202486fff  dyld (852.2) <0CC19410-FD43-39AE-A32A-50273F8303A4> /usr/lib/dyld
    0x7ffdffee5000 -     0x7ffdfff14fff  runtime (203.58) <BBDCFB04-7B39-3FDE-90D3-A6E55EE628E7> /usr/libexec/rosetta/runtime

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1048K resident=0K(0%) swapped_out_or_unallocated=1048K(100%)
Writable regions: Total=20.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=20.0M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
STACK GUARD                       56.0M        1 
Stack                             8176K        1 
VM_ALLOCATE                       10.5M        1 
VM_ALLOCATE (reserved)            1328K        1         reserved VM address space (unallocated)
__DATA                             288K        4 
__DATA_CONST                        32K        1 
__LINKEDIT                         272K        4 
__TEXT                             816K        2 
mapped file                        4.7G        8 
===========                     =======  ======= 
TOTAL                              4.8G       23 
TOTAL, minus reserved VM space     4.8G       23 

Model: MacBookAir10,1, BootROM 6723.140.2, proc 8:4:4 processors, 8 GB, SMC 
Graphics: kHW_AppleM1Item, Apple M1, spdisplays_builtin
Memory Module: LPDDR4
AirPort: spairport_wireless_card_type_airport_extreme, wl0: Aug 18 2021 22:48:53 version 18.50.40.11.7.8.123 FWID 01-3ed0e3a2
Bluetooth: Version 8.0.5d7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.1 Bus
USB Device: USB 3.1 Bus
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

Hi there,

I'm not sure what you mean by "I went in to Security & Preferences and unlocked it."

If you download CrossOver, unzip it, double click to launch in your Downloads folder and then follow the prompt to move it to Applications if desired, it should just work. Do you happen to be running antivirus software?

Best,
Meredith

Sorry I'm not incredibly well versed with Mac OS terminology. When I opened the CrossOver application for the first time it prompted me and told me that it is an unknown developer, so I had to press the unlock button and then the "Open anyway" button because the program is not from an identified developer.

youssef kafel wrote:

Sorry I'm not incredibly well versed with Mac OS terminology. When I
opened the CrossOver application for the first time it prompted me
and told me that it is an unknown developer, so I had to press the
unlock button and then the "Open anyway" button because the program
is not from an identified developer.

Where did you download the trial from? Our CrossOver release builds are all notarized and should not throw that error message, so I'm a little concerned you're seeing it.

Best,
Meredith

Im sorry I think I was mistaken, I guess I did that for another WINE thing I downloaded which also happened to not work haha, I think it was wineskin. I downloaded the trial straight from this codeweavers website, so rest assured I have the legit version.

youssef kafel wrote:

Im sorry I think I was mistaken, I guess I did that for another WINE
thing I downloaded which also happened to not work haha, I think it
was wineskin. I downloaded the trial straight from this codeweavers
website, so rest assured I have the legit version.

Then please explain exactly what you did with CrossOver that led to it crashing. And are you running any anti-virus?

Best,
Meredith

Meredith Johnson wrote:

youssef kafel wrote:

Im sorry I think I was mistaken, I guess I did that
for another WINE thing I downloaded which also happened to not
work
haha, I think it was wineskin. I downloaded the trial straight
from
this codeweavers website, so rest assured I have the legit
version.

Then please explain exactly what you did with CrossOver that led to
it crashing. And are you running any anti-virus?

Best,
Meredith

It is a brand new MacBook so I don't have much on it. There is no anti-virus unless it comes with one out the box but I don't think it does. I just redownloaded it to verify my steps.

1. Downloaded CrossOver 21.1.0
2. Unpacked from the ZIP
3. Moved the app to the applications folder and opened
4. Prompted "CrossOver" is an app downloaded from the internet, I press open
5. Crash with error log from above

My only suggestion would be to delete it from Applications, then unzip again and launch from Downloads and then follow the prompts to move to Applications. If that doesn't work, please submit a support ticket.

Meredith

I'm getting the exact same thing on my new mac m1. I download it, doubleclick and it says it quit unexpectedly.

Hi Rita,

Did you follow my suggestions above? If the issue persists, please enter a ticket so someone from our support staff can assist.

Best,
Meredith

Perhaps as its a new MacBook you should have installed Rosetta 2...did you received the prompt for Rosetta 2 the first time you tried to run an intel app?

Otherwise try as follows;
Open terminal
softwareupdate --install-rosetta

Accept agrements terms and install, then retry to run Crossover.