CrossOver Support - Community Forums

Hi guys ! I've been playing GW2 on my Macbook M1 pro 14' via Crossover for around a week with it working smoothly but I've started getting persistant crashes since yesterday (might be linked to the update ?).

Does someone have the same problem or does someone know what may cause it or what I could do to remedy it ? I've copied and paste the message error I have in the windows pop-up below if someone has any clue regarding that.

Thanks a lot !!

--> Crash <--

Assertion: m_format 5 supportedFormat 35

File: D:\Perforce\Live\NAEU\v2\Code\Arena\Engine\Gr\GrTex2d.cpp(4019)

App: Gw2-64.exe

Pid: 356

BaseAddr: 0000000140000000

ProgramId: 101

Build: 139628

When: 2023-01-11T11:51:30Z 2023-01-11T12:51:30+01:00

Uptime: 0 days 0:02:47

Flags: 0

DumpFile: Crash.dmp

--> System <--

Name: 30586d1c

Processors: 8 [GenuineIntel:6:12:0]

OSVersion: Wine 7.7 (64 bit)

--> System Memory <--

Physical: 1422MB/16383MB 8%

Paged: 1422MB/16384MB 8%

Virtual: 134215907MB/134217727MB 3%

Load: 91%

CommitTotal: 14961MB

CommitLimit: 16384MB

CommitPeak: 0MB

SystemCache: 0MB

HandleCount: 9152

ProcessCount: 11

ThreadCount: 114

--> Process Memory <--

Private: -115788834MB

WorkingSet: 1820MB

PeakWorkingSet: 1852MB

PageFaults: 0

--> Memory Category Usage (Inclusive) <--

[Category] [Size(MB)] [Count]

Root 1725.74 789966

Programmer Data 1181.74 395144

Engine 612.80 138551

Game 400.21 191550

Uncategorized 354.06 348750

Model-Programmer 320.24 42784

Model Granny 316.37 21795

Gr 269.88 56600

Content 265.24 67225

Art Assets 147.60 13566

DDI 145.51 3786

Collections 118.76 3846

Dictionary 115.99 1344

Text 104.09 15718

UI Assets 84.39 747

UI Textures 84.31 607

Gr Material 62.86 6896

Collide 42.34 32506

Gr Umbra 41.56 1079

I/O 35.84 2021

Character Models 35.52 1790

Composite Models 35.07 547

Archive 34.32 101

Composite Tex 31.73 130

--> Memory Category Usage (Exclusive) <--

[Category] [Size(MB)] [Count]

Uncategorized 354.06 348750

Model Granny 316.37 21795

Content 265.24 67225

DDI 145.41 1166

Dictionary 115.99 1344

Text 104.09 15718

UI Textures 84.31 605

Gr Material 62.86 6896

Gr Umbra 41.56 1079

Archive 34.32 101

Composite Tex Pool 31.73 130

Collide 22.67 3577

Collide Havok 15.93 27408

Composite 15.05 2324

Anim Import Packfile 14.16 11

Audio FMOD 8.98 2120

Game Animation 8.74 67271

Gr Model 7.97 20304

Game 5.71 35079

Audio 4.79 934

Gr Shadow 4.46 3193

Terrain Geo 4.44 840

Debugging 4.01 96

Model-Programmer 3.85 20162

--> DllList <--

0000000140000000 - C:\Program Files\Guild Wars 2\Gw2-64.exe

0000000170000000 - C:\windows\system32\ntdll.dll

000000007B600000 - C:\windows\system32\kernel32.dll

000000007B000000 - C:\windows\system32\kernelbase.dll

000000023D820000 - C:\windows\system32\USER32.dll

0000000330260000 - C:\windows\system32\advapi32.dll

00000001C8DB0000 - C:\windows\system32\msvcrt.dll

000000032A700000 - C:\windows\system32\sechost.dll

00000003AF670000 - C:\windows\system32\ucrtbase.dll

000000026B4C0000 - C:\windows\system32\gdi32.dll

000000006A360000 - C:\windows\system32\win32u.dll

00000002F1FA0000 - C:\windows\system32\version.dll

00000001EC2B0000 - C:\windows\system32\WS2_32.dll

00000002A4090000 - C:\windows\system32\WTSAPI32.dll

00000003B8F00000 - C:\windows\system32\WINMM.dll

00000001C8B40000 - C:\windows\system32\msacm32.dll

00000002E8F10000 - C:\windows\system32\ole32.dll

0000000327020000 - C:\windows\system32\combase.dll

0000000231AE0000 - C:\windows\system32\rpcrt4.dll

00000001FDFD0000 - C:\windows\system32\WINTRUST.dll

00000001DD3F0000 - C:\windows\system32\crypt32.dll

00000002D4D40000 - C:\windows\system32\bcrypt.dll

00000002739C0000 - C:\windows\system32\OLEAUT32.dll

00000001C69E0000 - C:\windows\system32\SHELL32.dll

00000002E3540000 - C:\windows\system32\shlwapi.dll

00000003126F0000 - C:\windows\system32\shcore.dll

0000000243540000 - C:\windows\system32\gdiplus.dll

00000002BB750000 - C:\windows\system32\COMCTL32.dll

00000003AFD00000 - C:\windows\system32\imm32.dll

0000000010000000 - C:\windows\system32\USP10.dll

000000032F9A0000 - C:\windows\system32\MSIMG32.dll

0000000201CF0000 - C:\windows\system32\Secur32.dll

000000006D500000 - C:\windows\system32\winemac.drv

00000002F7230000 - C:\windows\system32\uxtheme.dll

0000000274A50000 - C:\windows\system32\Kerberos.dll

000000039C380000 - C:\windows\system32\MSV1_0.dll

00000003673D0000 - C:\windows\system32\netapi32.dll

000000029CFC0000 - C:\windows\system32\dnsapi.dll

0000000240030000 - C:\windows\system32\iphlpapi.dll

000000028DFA0000 - C:\windows\system32\nsi.dll

00000003BE590000 - C:\windows\system32\dbghelp.dll

000000006F9B0000 - C:\windows\system32\opengl32.dll

000000021A7E0000 - C:\windows\system32\setupapi.dll

00000002C82F0000 - C:\windows\system32\ddraw.dll

000000021FF70000 - C:\windows\system32\wined3d.dll

00000002FCA80000 - C:\windows\system32\libvkd3d-shader-1.dll

00000002D64D0000 - C:\windows\system32\libvkd3d-1.dll

000000035B570000 - C:\windows\system32\gameux.dll

0000000361860000 - C:\windows\system32\windowscodecs.dll

0000000228450000 - C:\windows\system32\propsys.dll

0000000180000000 - C:\Program Files\Guild Wars 2\bin64\CoherentUI64.dll

00000002967B0000 - C:\windows\system32\d3d9.dll

0000000001B70000 - C:\users\crossover\Temp\CB850469-1ED1-4DD2-B77D-78C36FF610B9\amd_ags_x64.dll

000000026ED50000 - C:\windows\system32\VCRUNTIME140.dll

000000000C3B0000 - C:\windows\system32\d3d11.dll

00000002998F0000 - C:\windows\system32\dxgi.dll

00000003785E0000 - C:\windows\system32\vulkan-1.dll

00000003B6DC0000 - C:\windows\system32\winevulkan.dll

0000000336850000 - C:\windows\system32\mmdevapi.dll

00000001C92D0000 - C:\windows\system32\winecoreaudio.drv

000000034EB40000 - C:\windows\system32\msacm32.drv

00000003346F0000 - C:\windows\system32\midimap.dll

[DbgHelp.dll is C:\windows\system32\dbghelp.dll]

[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

--> Thread 0x188 <--

--> Trace <--

Pc Rt : Args

00000001400d8535 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

00000001400e6eb5 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

00000001400e6c31 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

00000001402856b0 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

0000000140284018 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

000000014029b68f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

000000014029c8bc 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

000000007b62bd79 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

000000017005bea3 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

0000000000000000 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

000000014029c840 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

0000000000000002 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

0000000000000000 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

--> Thread registers <--

rax=0000000000000001 rbx=0000000141627e40 rcx=00000000030ef4f0

rdx=0000000000000200 rsi=000000008f2f5300 rdi=0000000000000fb3

rip=00000001400d84d1 rsp=00000000030ef490 rbp=0000000000000023

r8=000000000000001d r9=0000000140000000 r10=0000000000000000

r11=00000000030ef9db r12=0000000000000001 r13=00000001402617f0

r14=0000000000000000 r15=0000000000000000

cs=002b ss=0023 ds=0000 es=0000 fs=0000 gs=0000 efl=00000202

rbx-32 0000000141627E20 00000001400e4420 00000001400e1be0 00000001400e43a0 00000001400e1be0

rbx +0 0000000141627E40 6f667265505c3a44 6576694c5c656372 32765c5545414e5c 72415c65646f435c

rbx+32 0000000141627E60 69676e455c616e65 72475c72475c656e 70632e6432786554 0000000000000070

rcx-32 00000000030EF4D0 00000000030efc08 00000001400d84d1 00000000030ef490 0000000000000023

rcx +0 00000000030EF4F0 0000000000000000 0000000000000000 000000003c049150 00000000bf12d5ec

rcx+32 00000000030EF510 bec35e50bf51b3f0 3f65b2803f4c4c4d 00001fb20010000f 000000000000002b

r9-32 000000013FFFFFE0 0000000000000000 0000000000000000 0000000000000000 0000000000000000

r9 +0 0000000140000000 0000000300905a4d 0000ffff00000004 00000000000000b8 0000000000000040

r9+32 0000000140000020 0000000000000000 0000000000000000 0000000000000000 0000018800000000

--> Code <--

00000001`400d84b1 8d4c2440 e8d683fe ff488d0d df871802 .L$@.....H......

00000001400d84c1 e85a0dfe ff488d4c 2460ff15 578e5301 .Z...H.L$..W.S.

00000001`400d84d1 488b8424 58010000 4c8d05b0 c0540148 H..$X...L....T.H

00000001`400d84e1 89442448 488d9424 30050000 488b8424 .D$HH..$0...H..$

00000001`400d84f1 f8000000 4885db48 89442450 448bcf48 ....H..H.D$PD..H

00000001`400d8501 8b842400 0100004c 0f45c348 89442458 ..$....L.E.H.D$X

--> Stack <--

00000000030ef490 0000000141627e40 000000017005ab09 c1855556b58f696c 43cec71d`00000000 @~bA.......p....li..VU.........C

00000000030ef4b0 00000000030ef4d8 00000000030ef4f0 0000000000000000 00000000`3f7fffff ...........................?....

00000000030ef4d0 00000000030efc08 00000001400d84d1 00000000030ef490 00000000`00000023 ...........@............#.......

00000000030ef4f0 0000000000000000 0000000000000000 000000003c049150 00000000`bf12d5ec ................P..<............

00000000030ef510 bec35e50bf51b3f0 3f65b2803f4c4c4d 00001fb20010000f 00000000`0000002b ..Q.P^..MLL?..e?........+.......

00000000030ef530 0000020200230000 0000000000000000 0000000000000000 3f7f83bf`465908f5 ..#.......................YF...?

00000000030ef550 3e19c25a3ef68d42 000000003b808081 0000000000000000 00000000`00000001 B..>Z..>...;....................

00000000030ef570 00000000030ef4f0 0000000000000200 0000000141627e40 00000000`030ef490 ................@~bA............

00000000030ef590 0000000000000023 000000008f2f5300 0000000000000fb3 00000000`0000001d #........S/.....................

00000000030ef5b0 0000000140000000 0000000000000000 00000000030ef9db 00000000`00000001 ...@............................

00000000030ef5d0 00000001402617f0 0000000000000000 0000000000000000 00000001`400d84d1 ..&@.......................@....

00000000030ef5f0 000000000000027f 0000000140b02d71 00000000030efb14 0000ffff`00001fb2 ........q-.@....................

00000000030ef610 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef630 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef650 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef670 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef690 0000000142153e60 000000000038ba20 9000400000000000 fac9f486b000f153>.B.... .8..........@..S.......

00000000030ef6b0 0000000000000000 00000000c0000000 4ca200004ca20000 4ca20000`4ca20000 ...................L...L...L...L

00000000030ef6d0 0000000000000000 00000000bf800000 c0c00000c0c00000 c0c00000`c0c00000 ................................

00000000030ef6f0 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef710 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef730 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef750 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef770 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef790 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef7b0 0000000000000000 0000000000000000 00007112ffee1854 00000000`00000000 ................T....q..........

00000000030ef7d0 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef7f0 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef810 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef830 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 ................................

00000000030ef850 0000000000000000 0000000000000000 0000000000000000 00000001`4018d3e2 ...........................@....

00000000030ef870 00007112ffee1a84 000000004a79b390 0000000003400040 00000000`030ef9d0 .....q....yJ....@.@.............

--> Error Logs <--

or effects 0x40

11:51:15Z FontConvert(): No converter available for effects 0x40

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11:51:15Z FontConvert(): No converter available for effects 0x8

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11:51:30Z FontConvert(): No converter available for effects 0x8

11:51:30Z FontConvert(): No converter available for effects 0x8

Crashed at 11:51:30Z

--> Graphics Device Info <--

VendorId = 0x106b

DeviceId = 0x03ef

Version = 0

Description = Apple M1 Pro

Compat = 0x000000001f77f83f

VidMem = 0 MB

Hi there..
I have the same problem..

I think it’s because ARC DPS wich mot update..
But as I had remove arc dps, it crashes too.
So I had launch a new gw2 install in a new bottle..

I’ll see this when the game will be installed totally..

See you..

I don't have ArcDPS installed so it cannot be the cause of the crashes for me. I've tried to remove the bottle and install again GW2 but the crashes persist. Let me know your experience with reinstalling the game :)

I have had exactly the same problem since this morning.

Been working ok for a few months before today.

Crossover 22.01 Mac mini MacOS Ventura 13.1

Hi again friends…
I’ve totally and clean install gw2, but it’s still crash…

I’d not set arc dps…

I don’t understand. I play gw2 with cross over since many years and nerved had crashes like that.

I’m on mac mini m1 (16gb). And I run the last Mac OS.

See you..

Guys, with the last gw2 update gw2 runs well again, even with the new arc dps.

I don’t know if it’s because of the Gw2’s clean install in a new bottle or if it’s just the last update of gw2, but it works! 60 fps average with med settings.

Also, I’ve updated the Microsoft visual c++ and the .net framework..

Christophe, how do you use Arcdps via Crossover ? Do you have to install it in the same bottle and launch it too ? Also, do you know if it is possible to use the "Blish HUD" thing too ?

Thanks !

Hi Badkill..

To install arc dps, you just have to :

• download the d3d11.DLL on the arc dps internet page.
• Open your drive c/program file/gw2 directory
• drag your d3d11.DLL downloaded in the directory
• launch the game.
• setting up the arc dps.

For Blish hud, I tried to install it but sadly, it doesn’t work. Taco or burrito too..

I’ve seen blish hud is on the way to run on Linux via Wine… just let’s wait a future realease.