CrossOver Support - Community Forums

Important Information These are community forums and not official technical support. If you need official support: Contact Us

CrossOver Linux
Discussion about CrossOver Linux

The following comments are owned by whoever posted them. We are not responsible for them in any way.

Back to Threads Reply to Thread

Had a working Office 2013 with Crossover Version 17.0.0.1 upgraded to 17.1 and Word will no longer run now.

Frustrating ,

Will run in safe mode. Well correct that 2nd time I ran in safe mode it wouldn't run.

Here is the error:

==
Unhandled exception: page fault on read access to 0x498bb20c in 32-bit code (0x006f70ae).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:006f70ae ESP:0033a368 EBP:0033a374 EFLAGS:00210206( R- -- I - -P- )
EAX:498bb204 EBX:0033a598 ECX:010aa8c0 EDX:00000005
ESI:010aa8c0 EDI:0033a398
Stack dump:
0x0033a368: 010aa8c0 007166a9 00000000 0033a3ac
0x0033a378: 0079ce9a 0033a394 006fe7bc b92b9685
0x0033a388: 005265c0 000c3500 00000000 010aa8c0
0x0033a398: 00716691 00526501 0033a68c 0126df80
0x0033a3a8: 00000000 0033a698 006f7d00 0033a5cc
0x0033a3b8: b92b93b1 00025686 09682930 00000000
Backtrace:
=>0 0x006f70ae in oart (+0x70ae) (0x0033a374)
1 0x0079ce9a in oart (+0xace99) (0x0033a3ac)
2 0x006f7d00 in oart (+0x7cff) (0x0033a698)
3 0x006f628b in oart (+0x628a) (0x0033a73c)
4 0x006f6255 in oart (+0x6254) (0x0033a74c)
5 0x10020d66 in wwlib (+0x20d65) (0x0033a778)
6 0x1001d91e in wwlib (+0x1d91d) (0x0033a790)
7 0x1001aabb in wwlib (+0x1aaba) (0x0033ac4c)
8 0x10007b93 in wwlib (+0x7b92) (0x0033dd00)
9 0x10004a53 in wwlib (+0x4a52) (0x0033fd98)
10 0x004015c4 in winword (+0x15c3) (0x0033fdbc)
11 0x00401558 in winword (+0x1557) (0x0033fe50)
12 0x7b45f34c call_process_entry+0xb() in kernel32 (0x0033fe68)
13 0x7b460029 ExitProcess+0xcd8() in kernel32 (0x0033fea8)
14 0x7bc7d160 call_thread_func_wrapper+0xb() in ntdll (0x0033fec8)
15 0x7bc7ff51 call_thread_func+0xb0() in ntdll (0x0033ffa8)
16 0x7bc7d13e RtlRaiseException+0x21() in ntdll (0x0033ffc8)
17 0x7bc51ef3 call_dll_entry_point+0x3b2() in ntdll (0x0033ffe8)
18 0xf753578d wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000)
19 0xf75358f0 wine_switch_to_stack+0x1f() in libwine.so.1 (0xff911dd8)
20 0x7bc57b9a LdrInitializeThunk+0x239() in ntdll (0xff911e28)
21 0x7b466ff1 wine_kernel_init+0x980() in kernel32 (0xff912d18)
22 0x7bc58963
wine_process_init+0x152() in ntdll (0xff912d88)
23 0xf7533b53 wine_init+0x292() in libwine.so.1 (0xff912dd8)
24 0x7c000a9a main+0x79() in <wine-loader> (0xff913218)
25 0xf7352637 __libc_start_main+0xf6() in libc.so.6 (0x00000000)
0x006f70ae: call *0x8(%eax)
Modules:
Module Address Debug info Name (187 modules)
PE 400000- 5d7000 Export winword
PE 6f0000- 1498000 Export oart
PE 14a0000- 2d84000 Deferred mso
PE 2ea0000- 33a0000 Deferred office.odf
PE 33a0000- 3460000 Deferred wwintl
PE 3460000- 37d1000 Deferred msointl
PE 37e0000- 84cb000 Deferred msores
PE 8720000- 8836000 Deferred msptls
PE 9900000- 99b5000 Deferred adal
PE a6d0000- a85e000 Deferred riched20
PE 10000000-114bc000 Export wwlib
PE 6be90000-6bebd000 Deferred osppc
PE 78050000-780b9000 Deferred msvcp100
PE 78aa0000-78b5f000 Deferred msvcr100
ELF 7a371000-7a3e6000 Deferred libpcre.so.3
ELF 7a3e6000-7a495000 Deferred libgcrypt.so.20
ELF 7a495000-7a4bb000 Deferred liblzma.so.5
ELF 7a4bb000-7a4e1000 Deferred libselinux.so.1
ELF 7a4e1000-7a56f000 Deferred libsystemd.so.0
ELF 7a56f000-7a5c9000 Deferred libdbus-1.so.3
ELF 7a5c9000-7a5fa000 Deferred libk5crypto.so.3
ELF 7a5fa000-7a6d0000 Deferred libkrb5.so.3
ELF 7a6d0000-7a722000 Deferred libgssapi_krb5.so.2
ELF 7a722000-7a7a9000 Deferred libcups.so.2
ELF 7a800000-7a934000 Deferred opengl32<elf>
-PE 7a820000-7a934000 \ opengl32
ELF 7a93d000-7a953000 Deferred libgpg-error.so.0
ELF 7a953000-7a967000 Deferred libavahi-client.so.3
ELF 7a987000-7aa00000 Deferred wineps<elf>
-PE 7a9a0000-7aa00000 \ wineps
ELF 7ab01000-7ab40000 Deferred winspool<elf>
-PE 7ab10000-7ab40000 \ winspool
ELF 7ab40000-7ac00000 Deferred msvcrt<elf>
-PE 7ab60000-7ac00000 \ msvcrt
ELF 7af00000-7af0d000 Deferred libkrb5support.so.0
ELF 7af0d000-7af1b000 Deferred libavahi-common.so.3
ELF 7af1b000-7af30000 Deferred dwmapi<elf>
-PE 7af20000-7af30000 \ dwmapi
ELF 7af30000-7afbc000 Deferred libgmp.so.10
ELF 7afbc000-7aff1000 Deferred libhogweed.so.4
ELF 7aff1000-7b02e000 Deferred libnettle.so.6
ELF 7b02e000-7b062000 Deferred libidn.so.11
ELF 7b062000-7b0c3000 Deferred libp11-kit.so.0
ELF 7b0c3000-7b21b000 Deferred libgnutls.so.30
ELF 7b21b000-7b234000 Deferred libresolv.so.2
ELF 7b238000-7b254000 Deferred netprofm<elf>
-PE 7b240000-7b254000 \ netprofm
ELF 7b254000-7b27c000 Deferred iphlpapi<elf>
-PE 7b260000-7b27c000 \ iphlpapi
ELF 7b27c000-7b2a9000 Deferred netapi32<elf>
-PE 7b280000-7b2a9000 \ netapi32
ELF 7b2a9000-7b2dc000 Deferred secur32<elf>
-PE 7b2b0000-7b2dc000 \ secur32
ELF 7b2dc000-7b3a6000 Deferred crypt32<elf>
-PE 7b2f0000-7b3a6000 \ crypt32
ELF 7b3a6000-7b3c2000 Deferred jsproxy<elf>
-PE 7b3b0000-7b3c2000 \ jsproxy
ELF 7b3c2000-7b400000 Deferred winhttp<elf>
-PE 7b3d0000-7b400000 \ winhttp
ELF 7b400000-7b7e9000 Dwarf kernel32<elf>
-PE 7b410000-7b7e9000 \ kernel32
ELF 7b7eb000-7b800000 Deferred libtasn1.so.6
ELF 7bc00000-7bcf3000 Dwarf ntdll<elf>
-PE 7bc10000-7bcf3000 \ ntdll
ELF 7bcf5000-7bcfa000 Deferred libkeyutils.so.1
ELF 7bcfa000-7bd03000 Deferred libffi.so.6
ELF 7bd03000-7bd66000 Deferred dbghelp<elf>
-PE 7bd10000-7bd66000 \ dbghelp
ELF 7bd66000-7bd9a000 Deferred mscoree<elf>
-PE 7bd70000-7bd9a000 \ mscoree
ELF 7bd9a000-7be00000 Deferred dwrite<elf>
-PE 7bda0000-7be00000 \ dwrite
ELF 7c000000-7c003000 Dwarf <wine-loader>
ELF 7c005000-7c00a000 Deferred libcom_err.so.2
ELF 7c021000-7c048000 Deferred propsys<elf>
-PE 7c030000-7c048000 \ propsys
ELF 7c0a1000-7c162000 Deferred windowscodecs<elf>
-PE 7c0b0000-7c162000 \ windowscodecs
ELF 7c415000-7c44c000 Deferred uxtheme<elf>
-PE 7c420000-7c44c000 \ uxtheme
ELF 7c618000-7c637000 Deferred cabinet<elf>
-PE 7c620000-7c637000 \ cabinet
ELF 7c637000-7c735000 Deferred comctl32<elf>
-PE 7c640000-7c735000 \ comctl32
ELF 7c735000-7c771000 Deferred ws2_32<elf>
-PE 7c740000-7c771000 \ ws2_32
ELF 7c771000-7c798000 Deferred mpr<elf>
-PE 7c780000-7c798000 \ mpr
ELF 7c798000-7c80f000 Deferred wininet<elf>
-PE 7c7a0000-7c80f000 \ wininet
ELF 7c80f000-7ca5e000 Deferred shell32<elf>
-PE 7c820000-7ca5e000 \ shell32
ELF 7ca5e000-7cafa000 Deferred urlmon<elf>
-PE 7ca70000-7cafa000 \ urlmon
ELF 7cafa000-7cbe7000 Deferred msi<elf>
-PE 7cb00000-7cbe7000 \ msi
ELF 7cf1b000-7cf52000 Deferred libtxc_dxtn.so
ELF 7d075000-7d081000 Deferred libpciaccess.so.0
ELF 7d081000-7d08f000 Deferred libdrm_radeon.so.1
ELF 7d08f000-7da32000 Deferred i965_dri.so
ELF 7dc53000-7dc7a000 Deferred libdrm_intel.so.1
ELF 7dc7a000-7dc97000 Deferred libgcc_s.so.1
ELF 7dc97000-7dd11000 Deferred libglu.so.1
ELF 7dd11000-7dd25000 Deferred libdrm.so.2
ELF 7dd25000-7dd95000 Deferred libgl.so.1
ELF 7ddf1000-7ddfb000 Deferred libdrm_nouveau.so.2
ELF 7ddfb000-7de01000 Deferred libxcb-dri2.so.0
ELF 7de01000-7de1c000 Deferred libxcb-glx.so.0
ELF 7de1c000-7de1f000 Deferred libx11-xcb.so.1
ELF 7de1f000-7de23000 Deferred libxdamage.so.1
ELF 7de23000-7de41000 Deferred libglapi.so.0
ELF 7de41000-7de49000 Deferred libxcb-sync.so.1
ELF 7de69000-7de80000 Deferred wtsapi32<elf>
-PE 7de70000-7de80000 \ wtsapi32
ELF 7de80000-7de87000 Deferred libxfixes.so.3
ELF 7de87000-7de93000 Deferred libxcursor.so.1
ELF 7de93000-7dea6000 Deferred libxi.so.6
ELF 7dea6000-7deaa000 Deferred libxcomposite.so.1
ELF 7deaa000-7deb7000 Deferred libxrandr.so.2
ELF 7deb7000-7dec3000 Deferred libxrender.so.1
ELF 7dec3000-7deca000 Deferred libxxf86vm.so.1
ELF 7deca000-7dece000 Deferred libxinerama.so.1
ELF 7dece000-7ded5000 Deferred libxdmcp.so.6
ELF 7ded5000-7ded9000 Deferred libxau.so.6
ELF 7ded9000-7deff000 Deferred libxcb.so.1
ELF 7deff000-7e04a000 Deferred libx11.so.6
ELF 7e04a000-7e05f000 Deferred libxext.so.6
ELF 7e05f000-7e062000 Deferred libxshmfence.so.1
ELF 7e062000-7e066000 Deferred libxcb-present.so.0
ELF 7e066000-7e06a000 Deferred libxcb-dri3.so.0
ELF 7e06a000-7e07d000 Deferred msimg32<elf>
-PE 7e070000-7e07d000 \ msimg32
ELF 7e07f000-7e10b000 Deferred winex11<elf>
-PE 7e090000-7e10b000 \ winex11
ELF 7e10b000-7e12e000 Deferred imm32<elf>
-PE 7e110000-7e12e000 \ imm32
ELF 7e1bc000-7e1e6000 Deferred libexpat.so.1
ELF 7e1e6000-7e22f000 Deferred libfontconfig.so.1
ELF 7e22f000-7e25a000 Deferred libpng12.so.0
ELF 7e25a000-7e275000 Deferred libz.so.1
ELF 7e275000-7e325000 Deferred libfreetype.so.6
ELF 7e345000-7e3b7000 Deferred d3dcompiler_43<elf>
-PE 7e350000-7e3b7000 \ d3dcompiler_43
ELF 7e3b7000-7e3f6000 Deferred d3d10<elf>
-PE 7e3c0000-7e3f6000 \ d3d10
ELF 7e3f6000-7e547000 Deferred wined3d<elf>
-PE 7e410000-7e547000 \ wined3d
ELF 7e547000-7e56f000 Deferred dxgi<elf>
-PE 7e550000-7e56f000 \ dxgi
ELF 7e56f000-7e5d6000 Deferred d3d11<elf>
-PE 7e580000-7e5d6000 \ d3d11
ELF 7e5d6000-7e5eb000 Deferred d3d10core<elf>
-PE 7e5e0000-7e5eb000 \ d3d10core
ELF 7e5eb000-7e600000 Deferred d3d10_1<elf>
-PE 7e5f0000-7e600000 \ d3d10_1
ELF 7e600000-7e65a000 Deferred d2d1<elf>
-PE 7e610000-7e65a000 \ d2d1
ELF 7e65a000-7e793000 Deferred oleaut32<elf>
-PE 7e670000-7e793000 \ oleaut32
ELF 7e793000-7e812000 Deferred rpcrt4<elf>
-PE 7e7a0000-7e812000 \ rpcrt4
ELF 7e812000-7e945000 Deferred ole32<elf>
-PE 7e830000-7e945000 \ ole32
ELF 7e945000-7ea99000 Deferred user32<elf>
-PE 7e960000-7ea99000 \ user32
ELF 7ea99000-7eb0e000 Deferred shlwapi<elf>
-PE 7eab0000-7eb0e000 \ shlwapi
ELF 7eb0e000-7eb9e000 Deferred gdiplus<elf>
-PE 7eb20000-7eb9e000 \ gdiplus
ELF 7eb9e000-7ecce000 Deferred gdi32<elf>
-PE 7ebb0000-7ecce000 \ gdi32
ELF 7ecce000-7ed46000 Deferred advapi32<elf>
-PE 7ece0000-7ed46000 \ advapi32
ELF 7ed46000-7ed59000 Deferred libnss_files.so.2
ELF 7ed59000-7ed66000 Deferred libnss_nis.so.2
ELF 7ed66000-7ed81000 Deferred libnsl.so.1
ELF 7ed81000-7ed8b000 Deferred libnss_compat.so.2
ELF 7ef8b000-7efe0000 Deferred libm.so.6
ELF 7efe7000-7f000000 Deferred version<elf>
-PE 7eff0000-7f000000 \ version
ELF f7335000-f733a000 Deferred libdl.so.2
ELF f733a000-f74f0000 Dwarf libc.so.6
ELF f74f0000-f750d000 Deferred libpthread.so.0
ELF f7524000-f752d000 Deferred librt.so.1
ELF f752d000-f76e4000 Dwarf libwine.so.1
ELF f76e5000-f770a000 Deferred ld-linux.so.2
ELF f770c000-f770d000 Deferred [vdso].so
Threads:
process tid prio (all id:s are in hex)
00000008 winewrapper.exe
00000009 0
0000000c services.exe
00000059 0
00000058 0
00000052 0
00000046 0
00000040 0
00000029 0
00000025 0
0000001f 0
00000018 0
00000012 0
0000000e 0
0000000d 0
00000010 winedevice.exe
0000001e 0
00000017 0
00000016 0
00000011 0
0000001c plugplay.exe
00000022 0
00000021 0
0000001d 0
00000023 winedevice.exe
0000002d 0
00000028 0
00000027 0
00000024 0
0000002e explorer.exe
00000033 0
00000032 0
00000031 0
00000030 0
0000002f 0
00000034 WINWORD.EXE
0000003e 0
0000003b 0
0000003a 1
00000039 0
00000038 0
00000037 0
00000035 0
00000044 OSPPSVC.EXE
0000006d 0
0000004f 0
0000004e 0
0000004c 0
0000004b 0
0000004a 0
00000048 0
00000045 0
00000050 svchost.exe
0000006a 0
00000069 0
00000065 0
00000055 0
00000054 0
00000051 0
00000056 rpcss.exe
00000068 0
00000062 0
0000005f 0
0000005d 0
0000005c 0
0000005b 0
0000005a 0
00000057 0
0000006f winewrapper.exe
00000070 0
00000071 (D) C:\Program Files\Microsoft Office\Office15\WINWORD.EXE
0000007d 0
0000007c 0
0000007b 0
0000007a 0
00000079 0
00000078 0
00000077 1
00000076 0
00000075 0
00000074 0
00000073 0
00000072 0 <==
System information:
Wine build: wine-2.8-8251-g8a457d1
Platform: i386
Version: Windows 7
Host system: Linux
Host version: 4.10.0-42-generic


This issue has been forwarded to the Official CodeWeavers Ticket System. If you have observed this issue and would like to report it as well, please open a support ticket or send an email to info@codeweavers.com with a description of what you are seeing and a link to this post.

Thank you!
The CodeWeavers Team

Please Note: This Forum is for non-application specific questions relating to installation/configuration of CrossOver. All application-specific posts to this Forum will be moved to their appropriate Compatibility Center Forum.

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

CodeWeavers or its third-party tools process personal data (e.g. browsing data or IP addresses) and use cookies or other identifiers, which are necessary for its functioning and required to achieve the purposes illustrated in our Privacy Policy. You accept the use of cookies or other identifiers by clicking the Acknowledge button.
Please Wait...
eyJjb3VudHJ5IjoiVVMiLCJsYW5nIjoiZW4iLCJjYXJ0IjowLCJ0enMiOi01LCJjZG4iOiJodHRwczpcL1wvbWVkaWEuY29kZXdlYXZlcnMuY29tXC9wdWJcL2Nyb3Nzb3Zlclwvd2Vic2l0ZSIsImNkbnRzIjoxNzI3NDcwNjA2LCJjc3JmX3Rva2VuIjoibVRaY0VUTUNyTWNHSDhoUiIsImdkcHIiOjB9