CrossOver Support - Community Forums

"we've trouble installing the Blizzard update agent please wait 1 minute or try again try restarting your computer or reinstall blizzard battlenet" It says when I try to install BattleNet.

1) It's possible that this is just an issue with Battle.net. They aren't known for being super reliable across all computer types and network connections. Are there any known issues that might be unrelated to your setup?

2) Try deleting the Battle.net cache folder and retry.

Close open Blizzard programs.
Press Ctrl+Shift+Esc to open the Task Manager.
Click the Processes tab.
If agent.exe is running—or Blizzard Update Agent in Windows 10—select it and click End Process.
Navigate to the folder containing the cache directory:
Press Windows Key+R to open the Run dialogue.
Type %ProgramData% into the Run field and press Enter.
If a Blizzard Entertainment folder exists in the directory, right-click it and select Delete.
Restart the Battle.net desktop app and relaunch the game.

I got instructions here: https://us.battle.net/support/en/article/34721

3) Make sure that the secondary logon service is enabled. This is a permissions issue that might be preventing updates.

Press Windows Key + R.
Type services.msc into the Run window.
Click OK.
In the Name column, locate and right-click Secondary Logon.
Select Properties.
Under the Startup Type dropdown menu, select Automatic.
Click OK.

Source: https://us.battle.net/support/en/article/7551