CrossOver Support - Community Forums

M2 Max Studio, Current Sonoma, Current Steam,

Satisfactory Early Access was working fine till the recent update to version 8, now I'm seeing the following each time I run the game, this is from the log,

[2023.11.17-14.37.35:698][ 0]LogWindows: Attached monitors:
[2023.11.17-14.37.35:698][ 0]LogWindows: resolution: 2560x1440, work area: (0, 25) -> (2560, 1394), device: '\.\DISPLAY1' [PRIMARY]
[2023.11.17-14.37.35:698][ 0]LogWindows: resolution: 1920x1080, work area: (-1920, 25) -> (0, 1080), device: '\.\DISPLAY2'
[2023.11.17-14.37.35:698][ 0]LogWindows: Found 2 attached monitors.
[2023.11.17-14.37.35:698][ 0]LogWindows: Gathering driver information using Windows Setup API
[2023.11.17-14.37.35:699][ 0]LogWindows: Failed to retrieve driver description for device 0
[2023.11.17-14.37.35:699][ 0]LogWindows: Unable to find requested device 'AMD Compatibility Mode' using Setup API.
[2023.11.17-14.37.35:699][ 0]LogWindows: Failed to get driver data for device 'AMD Compatibility Mode' using Setup API. Switching to fallback method.
[2023.11.17-14.37.35:699][ 0]LogWindows: EnumDisplayDevices:
[2023.11.17-14.37.35:699][ 0]LogWindows: 0. 'Apple M2 Max' (P:1 D:1), name: '\.\DISPLAY1'
[2023.11.17-14.37.35:701][ 0]LogWindows: 1. 'Apple M2 Max' (P:0 D:1), name: '\.\DISPLAY2'
[2023.11.17-14.37.35:703][ 0]LogWindows: DebugString: FoundDriverCount:2
[2023.11.17-14.37.35:703][ 0]LogRHI: RHI Adapter Info:
[2023.11.17-14.37.35:703][ 0]LogRHI: Name: AMD Compatibility Mode
[2023.11.17-14.37.35:703][ 0]LogRHI: Driver Version: 30.0.15.1233 (internal:30.0.15.1233, unified:30.0.15.1233)
[2023.11.17-14.37.35:703][ 0]LogRHI: Driver Date: 11-17-2023
[2023.11.17-14.37.37:403][ 0]Message dialog closed, result: No, title: WARNING: Known issues with graphics driver, text: The installed version of the AMD graphics driver has known issues in D3D12.
Please install the latest driver version or switch to a different rendering API.

Would you like to visit the following URL to download the driver?

https://www.amd.com/en/support

AMD Compatibility Mode
Installed: 30.0.15.1233
Minimum required: 23.3.2

I answer no to the prompt that comes up, the game no longer loads, the wheel just keeps spinning. Anything I can do on my part for this problem?

Hi Charles,

Thanks for testing. Do you see the same thing without having two monitors plugged in?

Best,
Meredith

Removed the second monitor, still getting the amd error, see below though.

[2023.11.18-16.34.53:549][ 0]LogWindows: Attached monitors:
[2023.11.18-16.34.53:549][ 0]LogWindows: resolution: 2560x1440, work area: (0, 25) -> (2560, 1394), device: '\.\DISPLAY1' [PRIMARY]
[2023.11.18-16.34.53:549][ 0]LogWindows: Found 1 attached monitors.
[2023.11.18-16.34.53:549][ 0]LogWindows: Gathering driver information using Windows Setup API
[2023.11.18-16.34.53:552][ 0]LogWindows: Failed to retrieve driver description for device 0
[2023.11.18-16.34.53:552][ 0]LogWindows: Unable to find requested device 'AMD Compatibility Mode' using Setup API.
[2023.11.18-16.34.53:552][ 0]LogWindows: Failed to get driver data for device 'AMD Compatibility Mode' using Setup API. Switching to fallback method.
[2023.11.18-16.34.53:552][ 0]LogWindows: EnumDisplayDevices:
[2023.11.18-16.34.53:552][ 0]LogWindows: 0. 'Apple M2 Max' (P:1 D:1), name: '\.\DISPLAY1'
[2023.11.18-16.34.53:557][ 0]LogRHI: RHI Adapter Info:
[2023.11.18-16.34.53:557][ 0]LogRHI: Name: AMD Compatibility Mode
[2023.11.18-16.34.53:557][ 0]LogRHI: Driver Version: 30.0.15.1233 (internal:30.0.15.1233, unified:30.0.15.1233)
[2023.11.18-16.34.53:557][ 0]LogRHI: Driver Date: 11-18-2023
[2023.11.18-16.34.55:927][ 0]Message dialog closed, result: No, title: WARNING: Known issues with graphics driver, text: The installed version of the AMD graphics driver has known issues in D3D12.
Please install the latest driver version or switch to a different rendering API.

Would you like to visit the following URL to download the driver?

https://www.amd.com/en/support

AMD Compatibility Mode
Installed: 30.0.15.1233
Minimum required: 23.3.2

The game did bring up the main menu this time, but when trying to load a save, it just loops with the following over and over.

[2023.11.18-16.41.49:614][ 80]LogWindows: Warning: SymLoadModuleExW. Error: 6
[2023.11.18-16.41.49:841][ 80]LogWindows: Warning: SymLoadModuleExW. Error: 6
[2023.11.18-16.41.50:070][ 80]LogWindows: Warning: SymLoadModuleExW. Error: 6
[2023.11.18-16.41.50:296][ 80]LogWindows: Warning: SymLoadModuleExW. Error: 6
[2023.11.18-16.41.50:520][ 80]LogWindows: Warning: SymLoadModuleExW. Error: 6
[2023.11.18-16.41.50:745][ 80]LogWindows: Warning: SymLoadModuleExW. Error: 6
[2023.11.18-16.41.50:970][ 80]LogWindows: Warning: SymLoadModuleExW. Error: 6
[2023.11.18-16.41.51:200][ 80]LogWindows: Warning: SymLoadModuleExW. Error: 6

Hi Charles,

What are your machine specs? This is continuing to work fine for us, and we have positive reports from other users :/

Best,
Meredith

Looks like a problem with Satisfactory Mod Manager, if I remove all mods from the mods folder, the game runs fine, even on ultra settings. Thanks for checking into this for me.

The core game has been working fine for me since update 8, apart from mods merely showing in the list but not actually working (and the mod downloader not running, at least in 23.6). Pretty amazed at how well it works on a Mac Studio M1 Max though :)

Figured out how to turn off the driver warning, got tired of it popping up.

Find your Engine.ini file on the FactoryGame Saved/Config/Windows folder, add

[SystemSettings]
r.WarnOfBadDrivers=0

at the end of the Engine.ini file, no more amd driver warning.