CrossOver Support - Community Forums

Hi

I've just downloaded a Crossover trial to test running a PC only CDrom. It is a training software package that is copy protected. I created a new bottle and tried to install but when the application's installer opens, it tells me that the software fails verification that it is a legit disk and I can't get any further. I bought this from a reliable major retailer so I'm inclined to think that the installer can't open the files needed to verify this as opposed to it being counterfeit.

The files on the CD are:
AUTORUN.INF
Data (this is a folder with no files displaying)
Disc.id
Install
Install >3rd Party
Install >3rd Party>Common Controls Update
Install >3rd Party>DCOM 98 Update
Install >3rd Party>DirectX 9.0c (9x)
Install >3rd Party>DirectX 9.0c (NT)
Install >3rd Party>Windows Media Player
Install >Setup-1.bin
Install >Setup.exe
RunMe.exe
TODTT.ico

when I try using the run command to open the AUTORUN.INF and Disc.id files I get an error telling me "There is no windows program configured to open this type of file." with the command results:

[i]Command error text:
winewrapper.exe:error: cannot start L"D:\AUTORUN.INF" (error 31)[/i]

or this when I try moving the files to the bottle's c drive:

[i]Command error text:
winewrapper.exe:error: cannot start L"C:\TODTT\AUTORUN.INF" (error 31)[/i]

I'm on a Macbook Pro Intel Core 2 Duo with OS 10.6.8

Is there anyway I can get this running?

Thanks
-April

Hi,

The answer to this depends entirely on the copy protection system
that's been employed. If it's a simple cdcheck mechanism, you may
have to ensure the 'D:' drive mappings in the crossover environment,
actually point to the CD mounted in your system drive...see the
following page (down near the bottom) about using the wine configuration
tool and mapping drives...

http://www.codeweavers.com/support/wiki/mac/mactutorial/unsupported_deps

...on the other hand, if the copy protection employed is more involved
than this, and requires direct scsi access to the drive, it will fail
on the Mac due to the design of the OSX scsi driver...see ;

http://www.codeweavers.com/support/wiki/mac/faq/cxgamesdrm

..typically, that scenario is more prevalent with games titles (as opposed
to productivity apps), but the same underlying principles apply...

Cheers!

Thanks for the reply Don

I checked the mappings or the existing bottle with the wine configuration and it shows:

[i]C: ../drive_c
D: /Volumes/TODTT_2011
Y: /Users/april
Z: /[/i]

Which looks like the D: is pointing to the correct location of the CD to me. I messed around with another bottle pointing everything to a local copy of the files to no avail. I keep getting stuck at the same point in the install process and using the run command still returns the same errors no matter what I do.

I guess this implies the disk either requires direct scsi access to the drive or really is counterfeit. I'll try to track down a pc to test it on and find out for sure before going back to the retailer.

Thanks for your help anyway. Good to know about crossover in the future should I have other pc software to run!

Cheers
-April

Hi,

Seeing as you (somehow) know the disc is copied protected, it's
a fair bet the disc is legit and the DRM is failing. It -is- worth
checking on a Windows installation, just to exclude the possibility
of a corrupted/dud disc copy (it happens), but if it works in that
situation then the disc should be deemed good, and if it doesn't work
in crossover it will be the DRM...

Cheers!