CrossOver Support - Community Forums

Important Information These are community forums and not official technical support. If you need official support: Contact Us

CrossOver Mac
Discussion about CrossOver Mac

The following comments are owned by whoever posted them. We are not responsible for them in any way.

Back to Threads Reply to Thread

Coincidence?

I'm using Crossover 10, long story but I downloaded a trial version of VWware Fusion. The same night, the only game I use Crossover for stopped working. Crossover just hangs now when I try and load the game. Nothing has changed in the game or in crossover. Six hours later I get an email saying that my support to Crossover has expired, so typically, I can't now request support where if I had done it immediately I could have.

What might have happened? Would installing VMware Fusion have caused problems in Crossover? Has my (paid) version stopped working because the support has run out?

I can't think what to do to get it working again.

I did try, as a workaround, to install this game (Ultima Online) in VMware, but I can only run the classic version of the game, not the enhanced client. Perhaps VMware uses memory resources or files that clash with Crossover? Or am I barking up the wrong tree and are they wholly independent of each other?

Not sure what the cause is or how to fix it!

Thanks

I doubt that anybody in the community will help you talking in the ironically way you are talking calling Codeweavers cheaters with a strange code inside crossover that will stop working when the support expires.

At least send the debug log: http://www.codeweavers.com/support/wiki/mac/mactutorial/submittechsupportlog

...it's actually more likely the coincidence is the latest macos update...

Not intended to suggest that Codeweavers are cheaters (apologies if that's the impression taken), just that it's stopped working and the only two things that sprung to mind were that (i) I have tried using vmware and (ii) I got an email from Codeweavers a few hours later saying my support had stopped. It's like the washing machine breaking down just after the guarantee expires - not blaming anyone, it's just that it's sods law that things break just when the support runs out.

Might be the OS update? Hadn't thought of that. I didn't link that to Crossover but its a possibility - I can't remember if I have tried the game since then.

Log file is here - though running the file this way doesn't seem to even launch the game, so I'm not sure how useful it will be...

** Thu Oct 4 07:22:49 2012
Starting '/Applications/CrossOver Games.app/Contents/SharedSupport/CrossOverGames/bin/wineloader' 'winewrapper.exe' '--workdir' '/Users/davidbywater/Library/Application Support/CrossOver Games/Bottles/UO Enhanced/drive_c/Program Files/Electronic Arts/Ultima Online Enhanced' '--start' '--'
'/Users/davidbywater/Library/Application Support/CrossOver Games/Bottles/UO Enhanced/drive_c/Program Files/Electronic Arts/Ultima Online Enhanced/UOSA.exe'

fixme:exec:SHELL_execute flags ignored: 0x00000100
fixme:heap:HeapSetInformation 0x110000 0 0x33fddc 4
fixme:thread:SetThreadIdealProcessor (0x204): stub
fixme:thread:SetThreadIdealProcessor (0x210): stub
fixme:thread:SetThreadIdealProcessor (0x21c): stub
fixme:thread:SetThreadIdealProcessor (0x228): stub
fixme:thread:SetThreadIdealProcessor (0x234): stub

David Bywater wrote:

Might be the OS update? Hadn't thought of that. I didn't link that
to Crossover but its a possibility - I can't remember if I have
tried the game since then.

...if you are using macos 10.7.5/10.8.2 you need crossover 11.2.2 ...

Thank you. I can't check for a few days but on the basis it will fix it, thank you for your help!

D

David Bywater wrote:

Thank you. I can't check for a few days but on the basis it will fix
it, thank you for your help!

D

Your support expired on October 1. We would certainly not hold that against you, we hate having the washing machine break after the warranty is expired too.

When you check it out, if CrossOver is still not working to your expectations, drop us a line at ninjas@codeweavers.com and we'll help you out. No worries.

The washing machine is working again! Thanks all for help.

Really great group of people here.

Please Note: This Forum is for non-application specific questions relating to installation/configuration of CrossOver. All application-specific posts to this Forum will be moved to their appropriate Compatibility Center Forum.

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

CodeWeavers or its third-party tools process personal data (e.g. browsing data or IP addresses) and use cookies or other identifiers, which are necessary for its functioning and required to achieve the purposes illustrated in our Privacy Policy. You accept the use of cookies or other identifiers by clicking the Acknowledge button.
Please Wait...
eyJjb3VudHJ5IjoiVVMiLCJsYW5nIjoiZW4iLCJjYXJ0IjowLCJ0enMiOi02LCJjZG4iOiJodHRwczpcL1wvbWVkaWEuY29kZXdlYXZlcnMuY29tXC9wdWJcL2Nyb3Nzb3Zlclwvd2Vic2l0ZSIsImNkbnRzIjoxNzMxNDM1MjAzLCJjc3JmX3Rva2VuIjoiSnVjVE1LSHRBWDhwQWY0VSIsImdkcHIiOjB9