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Program can't store license information in registry

I'm using a program that stores its license information in the Windows registry. When I install and first start the program using Crossover (on OSX Snow Leopard), and put in the license information, the program works great! However whenever the program gets shut down and I restart it, it will not start because it can't find the license information (I verified the error code with tech support from the software developers). If I reinstall the software, and ask the publisher to manually reset my license information, the software works again. Is there someway I can troubleshoot this and hopefully force the license information to be stored? I am new to Crossover so I don't know all the tricks; I'm happy to learn.

The program is a niche software for making maps, called OCAD (version 10). Its not officially supported by Codeweavers, but I hope this problem is "generic" enough there is a way to make this work.

Thanks!

How are you running / installing the program? Is it a single .exe file that you click on to run it, or does it have an installer of some kind?

There is a concept in CrossOver called a 'bottle' which is a virtual windows environment. I suspect you have created several of these, maybe one every time you run your program.

You can use CrossOver's bottle manager to figure out whether this is the case. Go to the 'Configure-->Manage Bottles' menu in CrossOver and see how many bottles are listed, and what their names are. If you have a lot of them, that's a good sign you are creating them unintentionally.

Post back here and we can probably figure out a solution.

OCAD has an installer, which I've used to install OCAD into one bottle. There is just one bottle for OCAD.

Thanks for replying and helping!

Josh DuBois wrote:

Post back here and we can probably figure out a solution.

Just pinging the thread -- I only have one OCAD bottle, and it was installed from an installer. Thanks for any guidance any one can provide.

I have same problem with another program, anyone knows how to fix this?

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