CrossOver Support - Community Forums

In my spare time, I've been trying to get Xante iQueue to run under pretty much every flavour of Crossover since v.8. The results have been consistently unsuccessful, so maybe it's time to ask for help.

The software installs easily and, once launched, it can communicate with its target printer. It also sees the host network interface and reports the appropriate IP address on the LAN. However, it won't accept any incoming print jobs, which pretty much renders it useless as a print server.

The print spooler that is trying to send the job reports the printer as "Busy"

I've tried this under every permutation I can think of. Bottles for XP through Windows 8. Every Windows version setting from Win98 through Win8 in the WINE Configuration control panel. With and without the experimental Mac driver (for each). Full screen and virtual desktop (for each).

I'm kinda out of ideas. Any suggestions will be gratefully received.

Hi Richard
I am not the best qualified to advise you on this subject but I just went to the Xantei iQueue web site to look at prerequisites for the product and found it requires drivers, and has both Mac And PC drivers. You may be able to install on your Mac. Besides that I am afraid you will not get any farther in crossover as it is not possible to install drivers under cross over.

To accept print jobs, from what you describe, it opens a port on the eth interface. Is the firewall on the machine on which you installed the Xante product active? If active is it allowing incoming connections to the port that iQueue opens?

The drivers are to print to the server from a remote machine. They're just Postscript Printer Description files. Printing to the Xante, with or without iQueue, uses the system's Postscript driver.

(A Postscript Geek's Pet Peeve: Vendors who call PPD's drivers.)

No firewall on the host machine. Even if there were, I don't think the port would be the problem as I routinely print to a copy of iQueue running in a VM on the same machine. iQueue itself, when launched under Crossover, reports "Unknown Network Problem".

When you installed in the VM did you need to install the ppd drivers or will it work with out them. It seems to me when running the app it my be looking in the wine registry for the drivers.
Just a thought start your app from the run command and under Debug Options Check create Log and post it. Maybe one of the really smart advocates can figure it out.

What port does the software listen to? If it uses a port < 1024 you may have to run it as root.

No PPD is required on the server, unless you want to print from the host computer to the server. All a PPD file does is tell a system's Postscript engine about the particular capabilities of the target printer. Since iQueue already knows everything there is to know about the Illumina printer, it's not necessary.

iQueue uses port 9100

Thanks, Gary.

I've done as you suggested and generated a log of iQueue launching.

I'm not at all sure how to attach it to a forum post, so I'll copy and past the text here. You're right, maybe somebody will get an "Ah ha!" out of it.

** Tue Nov 19 16:44:13 2013
Starting '/Applications/CrossOver.app/Contents/SharedSupport/CrossOver/bin/wineloader' 'winewrapper.exe' '--workdir' '/Users/ritch/Library/Application Support/CrossOver/Bottles/Win7 with dotNET2/drive_c/Program Files/Xante/iQueue' '--start' '--'
'/Users/ritch/Library/Application Support/CrossOver/Bottles/Win7 with dotNET2/drive_c/Program Files/Xante/iQueue/iQueue.exe'

fixme:process:SetProcessShutdownParameters (00000380, 00000000): partial stub.
fixme:exec:SHELL_execute flags ignored: 0x00000100
fixme:wincodecs:PngDecoder_Block_GetCount 0x152760,0x33f848: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1802f0,0x33f868: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x177260,0x33f868: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x15e7c8,0x33f858: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x15ea90,0x33f838: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x167200,0x33f868: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1933f8,0x33f838: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x193c88,0x33f868: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1676b8,0x33f848: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1a7d38,0x33f838: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1a7cb8,0x33f868: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b27a8,0x33f838: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b2a28,0x33f868: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bc590,0x33f838: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1a0648,0x33f868: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1c6098,0x33f838: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b53a8,0x33f858: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1d0338,0x33f838: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1d02d0,0x33f868: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1e0d00,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1e7560,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1f0a98,0x33f3d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1f3398,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1fa680,0x33f3d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1fcbe0,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x209128,0x33f3d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x212810,0x33f3d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x215588,0x33f3d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x217ab8,0x33f3d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x21d558,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b6ac40,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b6f0d8,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b73530,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b72e10,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b7dcb8,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b82088,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b88448,0x33f3f8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b8ead0,0x33f3f8: stub
fixme:msvcrt:MSVCRT__wsopen_s : pmode 0xa79ec58 ignored
fixme:msvcrt:MSVCRT__wsopen_s : pmode 0xa79e948 ignored
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b93a48,0x33f6a8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b93a08,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b94400,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b94fa0,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b95890,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b96498,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b96858,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b980b0,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b98a08,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b99388,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9a1e0,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9aef8,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9bc80,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9c9a0,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9d710,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9e440,0x33f688: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9f0b0,0x33f618: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9fd20,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1ba4488,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1ba5798,0x33f658: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1ba6ba8,0x33f5c8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1ba76e0,0x33f5c8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1ba8388,0x33f5c8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1ba8ae8,0x33f658: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1ba88e0,0x33f658: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1ba92c0,0x33f658: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bab648,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bab9d0,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bab7d0,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1babe78,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1babd68,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bac788,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bacba8,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bad040,0x33f668: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb0b58,0x33f658: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb11a8,0x33f658: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb01a0,0x33f658: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb5988,0x33f898: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb5ed0,0x33f898: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb5930,0x33f898: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb90b8,0x33f918: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb92c0,0x33f918: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bb96a0,0x33f918: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bbe2d8,0x33f918: stub
fixme:service:QueryServiceConfig2W Level 6 not implemented
fixme:service:QueryServiceConfig2W Level 6 not implemented
fixme:ole:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bbaed8,0x33f858: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bbb008,0x33f8d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bbaea0,0x33f8d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bc10f8,0x33f4d8: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bc3310,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bced78,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf020,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcbaf8,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf088,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x151d50,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf130,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bc4568,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf148,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcbaf8,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf110,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bc4568,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf0f8,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcb3d0,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf1a8,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bc1d28,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf2a0,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bc44d8,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf268,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9cd70,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9cd70,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b9cd70,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf208,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b90f80,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1b90ef8,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bcf200,0x33e378: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x151d58,0x33f718: stub
fixme:wincodecs:PngDecoder_Block_GetCount 0x1bd0ce8,0x33e378: stub

From the log I generated:

fixme:service:QueryServiceConfig2W Level 6 not implemented
fixme:service:QueryServiceConfig2W Level 6 not implemented
fixme:ole:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}

Does anyone know what these mean?

"not implemented", to me, means that Wine/Crossover just doesn't offer that API. Often not a death sentence though, but it could be.

As for the "no interface" thing, it's probably related to the above, as having been unable to "query", an "interface" couldn't have been found.

But honestly, that's just my interpretation, I don't "know" any of this.

Thanks for that, J-P

So it sounds suspiciously as if the "guts" I need just aren't there. Since this isn't worth going the paid development route, it seems that my best course of action is just to continue doing what I've been doing: keep trying each new version in the hopes that the functions I need make it into some future release.

Thanks everybody for playing!