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Kingsoft Office Free and Text Encoding

I installed Kingsoft Office Free. The Writer, Spreadsheets and Presentation apps all open fine. However, when I tried to open a .doc word processor file, a window titled "File Conversion" asks what text encoding to use, and shows the file contents in gibberish below. There are two buttons for Windows (Default) or Other encoding. Other encoding begins with ANSI Arabic and ends with Unicode UCS-2 Big-Endian. I tried all options and though the gibberish changed, it never looked remotely like the document I was opening. When I cancel a window titled "Writer" displays the message, "C"\users\crossover\Application Data\Kingsoft\office6\templates/Normal.wpt can't load!" The same thing happened with the Spreadsheets app and an .xls or .xlsx file. The same thing happened trying to start a new document.

I'm trying to use this program in order to have these office functions with Windows, iOS and OS X. Pages doesn't save and load well enough from Microsoft Office formats. iOS can't handle Open Office formats. Windows can't handle Pages and Numbers formats.

have you tied a later version?.
ie: 2012 -> 2013 ..

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