CrossOver Support - Community Forums

I am new to Mac (normally a Linux user) and upgraded to Mavericks yesterday. I tried to install a windows program today but crossover keeps crashing - usually at the point when I 'Select' to find the .exe file.
I ran crossover in a terminal and this is the error output. Any ideas?
I bought Crossover a few months back in a bundle in anticipation of using it on a mac and this is the first item I've tried to install. Never had any problems with Crossover on Linux.

b2088:~ jonny$ /Applications/CrossOver.app/Contents/MacOS/CrossOver
libcxsetup-v2.py:warning: UltraISO has a bronze or higher medal so it should specify the bottle template(s) to use
libcxsetup-v2.py:warning: Aimp 3 has a bronze or higher medal so it should specify the bottle template(s) to use
libcxsetup-v2.py:warning: Any Video Converter (Free) has a bronze or higher medal so it should specify the bottle template(s) to use
Assertion failed: (length == sizeof(CGSEventRecord)), function CGSGetNextEventRecordFromMessage, file Services/Event/CGSConnectionEvents.c, line 335.
Timed out waiting for win_rights_sem, continuing.
2013-10-24 16:15:15.685 CrossOver[5247:507] X client process terminated with status 6.

Are you running our current shipping version of CrossOver, 12.5.1, or some earlier version?

I was using 12.1.2 as that was the version linked to by the stacksocial bundle I bought. I have now downloaded the latest version and I was able to install HeidiSQL - thanks for your help.

I have the same problem with Mavericks.

Carlos wrote:

I have the same problem with Mavericks.

Can you be more verbose? What version of CrossOver are you trying to run? Can you tell us more about your system (Graphics Card, version of Mavericks)?

In-house we've had two systems have a little trouble with the 10.9.1 Mavericks update. In both cases a full shut down and restart took care of the problem, perhaps this is what you are experiencing?

Running CO 11.3.0 on Mavericks, can't install anything.

Cannot open it most of the time, crashes instantly.
When I manage to open it, it crashes somewhere in the menu before I can start the actual app install.

Process: quartz-wm [741]
Path: /Applications/CrossOver.app/Contents/SharedSupport/X11/bin/quartz-wm
Identifier: quartz-wm
Version: ???
Code Type: X86 (Native)
Parent Process: CrossOver [730]
Responsible: CrossOver [730]
User ID: 501

Date/Time: 2013-12-28 23:22:54.022 +0100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 3CC01256-C1A6-2A08-5A16-E4AA55833E03

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
Assertion failed: (length == sizeof(CGSEventRecord)), function CGSGetNextEventRecordFromMessage, file Services/Event/CGSConnectionEvents.c, line 335.

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x998a9952 pthread_kill + 10
1 libsystem_pthread.dylib 0x95df3167 pthread_kill + 101
2 libsystem_c.dylib 0x91e9b340 abort + 155
3 libsystem_c.dylib 0x91e6643e __assert_rtn + 347
4 com.apple.CoreGraphics 0x9514a5c6 CGSGetNextEventRecordFromMessage + 94
5 quartz-wm 0x00015643 cg_input_callback + 52
6 com.apple.CoreFoundation 0x9312f2c8 CFMachPortPerform + 440
7 com.apple.CoreFoundation 0x9312f0f5 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION + 53
8 com.apple.CoreFoundation 0x9312f05b CFRunLoopDoSource1 + 523
9 com.apple.CoreFoundation 0x9311f822 CFRunLoopRun + 2130
10 com.apple.CoreFoundation 0x9311ed5a CFRunLoopRunSpecific + 394
11 com.apple.CoreFoundation 0x931e1461 CFRunLoopRun + 129
12 quartz-wm 0x00004ac0 main + 4176
13 quartz-wm 0x00001dd6 start + 54

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x998aa992 kevent64 + 10
1 libdispatch.dylib 0x974378bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x97437556 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x998aa046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x95df3dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x95df7cce start_wqthread + 30

Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x998a9ace select + 10
1 com.apple.CoreFoundation 0x9316fdc6 CFSocketManager + 1158
2 libsystem_pthread.dylib 0x95df25fb _pthread_body + 144
3 libsystem_pthread.dylib 0x95df2485 _pthread_start + 130
4 libsystem_pthread.dylib 0x95df7cf2 thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x998aa046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x95df3dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x95df7cce start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa0704cec ecx: 0xbfffd8bc edx: 0x998a9952
edi: 0xa12de1a8 esi: 0x00000006 ebp: 0xbfffd8d8 esp: 0xbfffd8bc
ss: 0x00000023 efl: 0x00000206 eip: 0x998a9952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0047b000

Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132

Running CO 11.3.0 on Mavericks, can't install anything.

Only CrossOver 12.5.x and newer are supported on Mavericks. See here:

CrossOver System Requirements

So basically I have to buy CrossOver every year for full price without upgrade options. Terrific!

Thanks, but no thanks.

What you buy is a subscription, for a year or 6 months or 1 month. During the time you're subscribed you get access to the newest version version of Crossover available. So if you're using CX 10 and CX 11 comes out and you still have a valid subscription, then you get access to CX11 and all the previous versions. Even if your subscription is not renewed you still get access to those versions but not the newer ones.

You don't have to buy it at full price every year, you get a 30 days period of time after your subscription ends when you can extend it by paying about half the price.

All of the above is explained here:

Support and Upgrade Policy

The pricing options are here:

Product Pricing Table

You can usually find coupons that will shave off some more.

If you're not a heavy user of Windows programs, a subscription might be overkill and you'd probably be better off with Wineskin or PlayOnMac

I would add that with observation over the years, it has become obvious that Apple likes to break things, or least just doesn't care if they break things. The suscription model is therefore a greater deal than you might think.

lol, at least with CrossOver you can still upgrade. If your machine was old enough and you tried to install Mavericks Apple would tell you to get a newer machine without blushing. A new machine is a lot more expensive than a CrossOver subscription :)

There are quite a few programs that work on the subscription system and most of them a lot more expensive than CrossOver, as seen with Adobe, FileMaker, Microsoft products just to name a few.

J-P Simard wrote:

I would add that with observation over the years, it has become
obvious that Apple likes to break things, or least just doesn't care
if they break things. The suscription model is therefore a greater
deal than you might think.

That's bs. Any Mac app written to proper specification will keep running perfectly in future versions.
I use several tools that were compiled for OS X 10.4 Tiger and haven't been updated since then, and still work perfectly on Mavericks.
Obviously Crossover does some non-standard things. That's not necessarily a bad thing though, because Crossover is pretty non-standard software to begin with. But the way Crossover crashes really feels like they're doing some stupid things during initialization.

Non -standard? Well the standard is to run software made for your OS, so yeah Crossover is about non-standard as you can get. And Crossover probably has to go for some deeper API than most of your Mac software to accomplish its tasks. Comparing Crossover to mainline Mac native software is a fallacious argument at best. So there is some BS here, but I doubt you know where it is. As for stupid initilization, again, imagine what it has to do to permit software never made for your OS to run on it.

So for what Crossover is, and has to do, a suscription model is a greater deal than you too might think.

I have plenty of "mac-native" software that is broken. Starcraft 1 and warcraft 3 are prominent examples. And yes, even if you get past the ppc installer wc3 doesn't work online on mavericks.