CrossOver Support - Community Forums

I purchased an M1 iMac, installed Crossover 21.0 and have two questions.
(1) I tried to install Battle.net by Blizzard. It seemed to install fine (Crossover insisted on installing it in a Windows 10-64Bit bottle) but the application got past the sign-in screen but the main screen never loaded. Any ideas why or what I can do?
(2) I run an old IBM Lotus program called Approach. On my other iMac - Intel based - it runs perfectly under Crossover 21.0. On my new M1 iMac (both running the latest version of Big Sur and Crossover 21.0), the program will launch, I can get to any of the entries but when I try to change screens (that is the way you can print form letters from the database) the program will close with no error messages. I understand it is an M1 chip, but I wouldn't expect this to happen where the program will start and seem to run properly until I try to change screens. Any ideas?
Thanks. Steve

Nobody has any ideas? I realize that Lotus Approach is not a program that is widely used anymore.

BTW - I installed Parallels 17 and through the Microsoft Insider Program I first installed the ARM version of Windows 10 and then allowed it to be upgraded to Windows 11 for ARM (that is supposed to handle compatibility for Intel programs better than 10). Well I got the same results - Approach would open, I can open my two databases and look at and edit the existing entries. But - just like in Crossover - when I try to change to a letter printing format, the program would crash. So I assume the issue is not Crossover or Parallels, but the emulating older non-ARM programs of Windows 10 and now 11 ARM.

If anyone has some suggestions (aside from purchasing a Windows machine) I would greatly appreciate it.

Hi Steven,

If this is a general Rosetta 2 issue, then there probably aren't any workarounds for you. If you open a support ticket, it's possible that one of our developers might be able to identify what's going wrong with Rosetta.

Best,
Meredith

Thanks for the reply and I will try submitting a ticket and see.
But since this is not an MacOS app but a Windows app, I would think I have to keep my fingers crossed that Microsoft improves their emulation for older Windows apps. Unless you feel it is a Rosetta issue because Crossover (and its Wine basis) can't properly run the application?

Steven Wandy wrote:

(1) I tried to install Battle.net by Blizzard. It seemed to install
fine (Crossover insisted on installing it in a Windows 10-64Bit
bottle) but the application got past the sign-in screen but the main
screen never loaded. Any ideas why or what I can do?

I’ve had battle.net working but the moment the client updated it broken in the way you’ve seen, didn’t bother digging into this one since I couldn’t play the games I wanted anyway.

Steven Wandy wrote:

(2) I run an old IBM Lotus program called Approach. On my other iMac

• Intel based - it runs perfectly under Crossover 21.0. On my new M1
  iMac (both running the latest version of Big Sur and Crossover
  21.0), the program will launch, I can get to any of the entries but
  when I try to change screens (that is the way you can print form
  letters from the database) the program will close with no error
  messages. I understand it is an M1 chip, but I wouldn't expect this
  to happen where the program will start and seem to run properly
  until I try to change screens.

For this open a support ticket here as if the application works on your Intel mac on macOS Big Sur but fails on the M1 this could be a Rosetta2 issue. This could then be forwarded to Apple to possibly be fixed.

It's tough to know based on this exactly what the problem is. The fact that is works on Intel with CrossOver but not M1 is suggestive of a Rosetta issue, but I can't say that for certain. I do know that we have gotten some applications to work in CrossOver on M1 that won't work on Parallels, so there is hope.

Best,
Meredith