here's what I think: after looking at one of the support tickets, I saw a lot of evidence that CodeWeavers continued to provide technical support.
my own struggle to get a nvidia video card to consistently run sufficiently had been a never ending battle for years, so I can certainly sympathize with your situation. personally, after purchasing a new computer, my display issues were resolved—sometimes a happy ending will cost you.
Well, 2 of your tickets point to obscure hardware/driver issues about which we cannot do very much. Your timezone issue is strange and vexing - I'm afraid in that case we really have no idea, and no amount of testing similar configurations on our systems, here, has reproduced it. Believe me, we have tried.
I'm sorry that you feel our level of service was unsatisfactory. All computers are not created equal and Crossover is a finicky program, so sometimes (frequently, with some users' setups) there are problems that we just cannot solve.
Upgrading to Pro for higher level of priority on your tickets would not have helped in any of these cases - higher priority means we get to those tickets a little faster, but it does not unlock any secret resources previously unavailable - you just get to the front of the line quicker. In the cases highlighted I don't believe the problem was that your tickets didn't have enough priority.
The time zone problem is the most annoying at the moment. Is there anything I can do to help to resolve it? It is reproducible on two systems I use, running different Fedora versions. As I suggested, you may try fresh Fedora install in a VM with Europe/Moscow time zone and see if it is reproducible there. There are not many factors that may contribute: computer's hardware clock, host OS TZ data and settings, Crossover TZ data and settings and a way Crossover does interact with host system clock and TZ info. We may find the one and pin it down.
I nearly messed up a meeting yesterday because one of attendees received update from my Crossover and did not pay attention to the wrong time zone.
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