CrossOver Support - Community Forums

I'm using version 10.0.1.
I have 2 Macbook pros and I have it working on 1 correctly, on the second Crossover Games shutdowns down immediately on startup, the icon disappears from the tray.
I tried deleting it and reinstalling it, i deleted the Library/Application Support/Crossover Games directory, but it didn't change things.
Are there any logs I can look at or anything else I could try?

i ultimately want to install lotro, but for now I just need it to run.

Evan --

First of all, the most obvious question: is the failing macbook an Intel-based system, or an old PowerPC model? (If the latter, then CrossOver won't work at all.)

Presuming it's an Intel machine, the first thing to look at is the console log. Open up Applications->Utilities->Console and select 'Console Messages' in the sidebar. Then start up CrossOver and see what's written.

If there's anything interesting there, you can paste it here or submit it in a support ticket. Good luck!

-Andrew

Hey.

I have the exact same problem :(
Crossover games 8.something is installed on both of my machines.
When i try to run it on the one of them, it shuts down emidiatly, and for a very short period of time, my cursor becomes an X.

i have tried to run the console window, and this is what came up. Dont know if it is helpful though :/

13/01/10 11.48.33 [0x0-0x1b01b].com.apple.logic.pro[198] 5 -861 entering doRendering for player
13/01/10 11.48.49 [0x0-0x1b01b].com.apple.logic.pro[198] Error returned 0x00000005
13/01/10 11.48.49 [0x0-0x1b01b].com.apple.logic.pro[198] Error returned 0x00000005
13/01/10 11.48.49 [0x0-0x1b01b].com.apple.logic.pro[198] Error returned 0x00000005
13/01/10 11.48.49 [0x0-0x1b01b].com.apple.logic.pro[198] Error returned 0x00000005
13/01/10 11.50.59 [0x0-0x2c02c].com.apple.Safari[290] Debugger() was called!
13/01/10 11.59.06 SystemUIServer[158] found device
13/01/10 11.58.37 [0x0-0xc00c].com.apple.systemuiserver[158] DigiHub: copyUSBPlaneParent: IOCreatePlugInInterfaceForService returned 0xe00002be
13/01/10 11.58.37 [0x0-0xc00c].com.apple.systemuiserver[158] DigiHub:sendChargingCommandToDevice supportNewPowerCalls: 0
13/01/10 11.59.06 [0x0-0xc00c].com.apple.systemuiserver[158] DigiHub:sendChargingCommandToDevice RequestExtraPower(kUSBPowerDuringWake) returned 0
13/01/10 11.59.06 [0x0-0xc00c].com.apple.systemuiserver[158] DigiHub:sendChargingCommandToDevice sending command with sleep: 0, wake 0
13/01/10 12.08.14 [0x0-0xc00c].com.apple.systemuiserver[158] Error: no SMC found
13/01/10 12.08.16 com.apple.loginwindow[50] Shutdown NOW!
13/01/10 12.08.16 com.apple.loginwindow[50] System shutdown time has arrived
13/01/10 12.08.16 com.apple.SystemStarter[44] /Library/StartupItems/Digidesign Mbox 2/Digidesign Mbox 2:stop
13/01/10 12.08.16 com.apple.SystemStarter[44] Stopping Digidesign Mbox 2 Configuration Service
13/01/10 12.08.16 com.apple.SystemStarter[44] kextload: extension /System/Library/Extensions/DigiIO.kext appears to be loadable
13/01/10 12.08.16 com.apple.SystemStarter[44] kextload: loading extension /System/Library/Extensions/DigiIO.kext
13/01/10 12.08.16 com.apple.SystemStarter[44] kextload: extension /System/Library/Extensions/DigiIO.kext is already loaded
13/01/10 12.08.16 com.apple.SystemStarter[44] kextload: extension /System/Library/Extensions/DigiDal.kext appears to be loadable
13/01/10 12.08.16 com.apple.SystemStarter[44] kextload: loading extension /System/Library/Extensions/DigiDal.kext
13/01/10 12.08.16 com.apple.SystemStarter[44] kextload: extension /System/Library/Extensions/DigiDal.kext is already loaded
13/01/10 12.08.16 com.apple.SystemStarter[44] kill: illegal process id: PID
13/01/10 12.08.16 com.apple.SystemStarter[44] kill: illegal process id: COMMAND
14/01/10 09.25.36 com.apple.launchctl.System[2] launchctl: Dubious permissions on file (skipping): /Library/LaunchDaemons/com.distortedvista.istatmenusprocessserver.plist
14/01/10 09.25.37 com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
14/01/10 09.25.37 com.apple.launchd[1] (com.apple.blued) Unknown key for boolean: EnableTransactions
14/01/10 09.25.37 com.apple.launchd[1] (com.apple.RemoteDesktop.PrivilegeProxy) Unknown key for boolean: EnableTransactions
14/01/10 09.25.37 com.apple.launchd[1] (com.apple.usbmuxd) Unknown key for boolean: EnableTransactions
14/01/10 09.25.37 com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
14/01/10 09.25.37 com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
14/01/10 09.25.43 org.ntp.ntpd[41] Error : nodename nor servname provided, or not known
14/01/10 09.25.44 com.apple.SystemStarter[45] /Library/StartupItems/Digidesign Mbox 2/Digidesign Mbox 2:start
14/01/10 09.25.44 com.apple.SystemStarter[45] Starting Digidesign Mbox 2 Configuration Service
14/01/10 09.25.44 com.apple.SystemStarter[45] kextload serialization lock busy; sleeping (89 retries left)
14/01/10 09.25.44 com.apple.SystemStarter[45] PACESupport - launchd already started us
14/01/10 09.25.44 com.paceap.pacesupport[66] kextload: /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns/PACESupportLeopard.kext loaded successfully
14/01/10 09.25.45 com.apple.SystemStarter[45] 2010-01-14 09:25:44.999 DeltaHelper[112:10b] Delta Helper is starting up
14/01/10 09.25.45 com.apple.SystemStarter[45] 2010-01-14 09:25:45.075 DeltaHelper[112:10b] Loading kernel extension '/Library/StartupItems/M-Audio PCI Audio Helper/MAudioDeltaFamily.kext'
14/01/10 09.25.45 com.apple.SystemStarter[45] extension /Library/StartupItems/M-Audio PCI Audio Helper/MAudioDeltaFamily.kext does not contain code for this architecture
14/01/10 09.25.45 com.apple.SystemStarter[45] 2010-01-14 09:25:45.140 DeltaHelper[112:10b] Loading kernel extension '/Library/StartupItems/M-Audio PCI Audio Helper/MAudioDeltaFamilyJaguar.kext'
14/01/10 09.25.45 com.apple.SystemStarter[45] extension /Library/StartupItems/M-Audio PCI Audio Helper/MAudioDeltaFamilyJaguar.kext does not contain code for this architecture
14/01/10 09.25.45 com.apple.SystemStarter[45] 2010-01-14 09:25:45.574 DeltaHelper[112:10b] Unknown error occurred while trying to load the Delta driver (1). Please reinstall the Delta software.
14/01/10 09.25.45 com.apple.SystemStarter[45] 2010-01-14 09:25:45.578 DeltaHelper[112:10b] Loading kernel extension '/Library/StartupItems/M-Audio PCI Audio Helper/MAudioDeltaHT.kext'
14/01/10 09.25.45 com.apple.SystemStarter[45] kextload serialization lock busy; sleeping (88 retries left)
14/01/10 09.25.45 com.apple.SystemStarter[45] extension /Library/StartupItems/M-Audio PCI Audio Helper/MAudioDeltaHT.kext does not contain code for this architecture
14/01/10 09.25.45 com.apple.SystemStarter[45] 2010-01-14 09:25:45.798 DeltaHelper[112:10b] Loading kernel extension '/Library/StartupItems/M-Audio PCI Audio Helper/MAudioDeltaHTJaguar.kext'
14/01/10 09.25.45 com.apple.SystemStarter[45] extension /Library/StartupItems/M-Audio PCI Audio Helper/MAudioDeltaHTJaguar.kext does not contain code for this architecture
14/01/10 09.25.45 com.apple.SystemStarter[45] 2010-01-14 09:25:45.857 DeltaHelper[112:10b] Unknown error occurred while trying to load the Delta driver (1). Please reinstall the Delta software.
14/01/10 09.25.46 com.apple.SystemStarter[45] kextload: extension /System/Library/Extensions/DigiIO.kext appears to be loadable
14/01/10 09.25.46 com.apple.SystemStarter[45] kextload: loading extension /System/Library/Extensions/DigiIO.kext
14/01/10 09.25.46 com.apple.SystemStarter[45] kextload: extension /System/Library/Extensions/DigiIO.kext is already loaded
14/01/10 09.25.46 com.apple.SystemStarter[45] kextload: extension /System/Library/Extensions/DigiDal.kext appears to be loadable
14/01/10 09.25.46 com.apple.SystemStarter[45] kextload: loading extension /System/Library/Extensions/DigiDal.kext
14/01/10 09.25.46 com.apple.SystemStarter[45] kextload: extension /System/Library/Extensions/DigiDal.kext is already loaded
14/01/10 09.25.48 com.apple.SystemStarter[45] 2010-01-14 09:25:48.259 DeltaHelper[112:10b] Restoring Delta settings for user: bjarneroupe (UID:501 GID:20)
14/01/10 09.25.48 com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[125]) Exited: Terminated
14/01/10 09.25.48 com.apple.launchd[1] (com.apple.ScreenSharing.server[124]) Exited: Terminated
14/01/10 09.25.59 com.apple.loginwindow[51] ODUEthernetAddress(): GetEthernetAddress()== 5
14/01/10 09.57.17 com.apple.loginwindow[51] ODUEthernetAddress(): GetEthernetAddress()== 5
14/01/10 21.29.45 com.apple.loginwindow[51] Shutdown NOW!
14/01/10 21.29.45 com.apple.loginwindow[51] System shutdown time has arrived
14/01/10 21.29.45 com.apple.SystemStarter[45] /Library/StartupItems/Digidesign Mbox 2/Digidesign Mbox 2:stop
14/01/10 21.29.45 com.apple.SystemStarter[45] Stopping Digidesign Mbox 2 Configuration Service
14/01/10 21.29.45 com.apple.SystemStarter[45] kextload: extension /System/Library/Extensions/DigiIO.kext appears to be loadable
14/01/10 21.29.45 com.apple.SystemStarter[45] kextload: loading extension /System/Library/Extensions/DigiIO.kext
14/01/10 21.29.45 com.apple.SystemStarter[45] kextload: extension /System/Library/Extensions/DigiIO.kext is already loaded
14/01/10 21.29.45 com.apple.SystemStarter[45] kextload: extension /System/Library/Extensions/DigiDal.kext appears to be loadable
14/01/10 21.29.45 com.apple.SystemStarter[45] kextload: loading extension /System/Library/Extensions/DigiDal.kext
14/01/10 21.29.45 com.apple.SystemStarter[45] kextload: extension /System/Library/Extensions/DigiDal.kext is already loaded
14/01/10 21.29.45 com.apple.SystemStarter[45] kill: illegal process id: PID
14/01/10 21.29.45 com.apple.SystemStarter[45] kill: illegal process id: COMMAND

They are both intel systems.

It looks like I broke my X11 install. I don't have discs for the system, what can I do to fix it?

25/03/11 10:17:06 AM ReportCrash[4942] Saved crash report for quartz-wm[4954] version ??? (???) to /Users/thunder/Library/Logs/DiagnosticReports/quartz-wm_2011-03-25-101706_Victorias-Conputer.crash
25/03/11 10:17:06 AM [0x0-0x35c35c].com.codeweavers.CrossOverGames[4945] dyld: Library not loaded: /usr/X11/lib/libpixman-1.0.dylib
25/03/11 10:17:06 AM [0x0-0x35c35c].com.codeweavers.CrossOverGames[4945] Referenced from: /usr/bin/quartz-wm
25/03/11 10:17:06 AM [0x0-0x35c35c].com.codeweavers.CrossOverGames[4945] Reason: image not found
25/03/11 10:17:06 AM ReportCrash[4942] Saved crash report for quartz-wm[4956] version ??? (???) to /Users/thunder/Library/Logs/DiagnosticReports/quartz-wm_2011-03-25-101706-1_Victorias-Conputer.crash
25/03/11 10:17:07 AM CrossOver Games[4945] X client process terminated with status 5.

First, to both of you.... What are the models of the Macs involved here?

Second: What is the version of OSX you have installed?

Third: Were any of these machines upgraded from Leopard (or earlier) to Snow Leopard (10.6.x)?

Fourth: Look in "/Applications/Utilities/Console.app" "database searches/all messages" (click "show log list" if necessary to expose the sidebar)

Fifth: What kind of third party graphics/multi-media software do you have installed?

Jullian, from your log listing, it looks like you have definite problems with your third party software...

13/01/10 12.08.16 com.apple.SystemStarter[44] kextload: extension
/System/Library/Extensions/DigiDal.kext is already loaded

I run CXG 10.1 and LOTRO (21 March update) on both my iMac and MacBook Pro. I never had a problem with the iMac, which only ever had Snow Leopard (10.6.0, now 10.6.7) installed on it. However, my MacBook Pro - which had been upgraded from pre-Leopard to Leopard to Snow Leopard was nothing but constant problems, including many, many crashes. My son had over time loaded all sorts of multi-media software on the MBP.

I finally bit the bullet, wiped the disk and did a complete re-install of Snow Leopard from the 10.0 DVDs, upgraded to 10.5 and then installed CXG and LOTRO... and it hasn't had a problem since then.

My basic theory is -- it is well known that the transition of 3rd party software from Leopard to Snow Leopard was EXTREMELY problematic, with many 3rd party applications unable to run for months after Apple released Snow Leopard -- Old pre-Snow Leopard applications created and left behind all kinds of "hacks" (ktexts) which were not sufficient to prevent OSX from running, but which interacted with WINE (CXG). Re installing the system cleared all of those and WINE (i.e. CXG) no longer had conflicts. Much of this is directly related to graphics glitches.

Back to DIgiDal ... see:
http://duc.avid.com/showthread.php?t=279280
(BTW, there is no such startup command sequence as cmd-f on an Intel Mac).

Rather than use Ktext utility, which I have no knowledge about....
http://cvad-mac.narod2.ru/Kext_Utility/

I would recommend that you run disk utility, then power-cycle (shutdown, not just restart) your machine.

One last point... if you have problems with LOTRO, post to the lotro forum:

Evan Gibson wrote:

They are both intel systems.

It looks like I broke my X11 install. I don't have discs for the
system, what can I do to fix it?

You probably have an old copy of X11 which has left "stuff" around. There is at least one Xcode update that replaced it, but left other parts around.

Unless you need it for something specific, I would recommend you get rid of it...
(The old X11 install is here: http://support.apple.com/kb/DL641 (I think it will load)
(The update(s) are here: http://support.apple.com/downloads/#x11
(The other thing which might work is to re-install the combo updater....
http://support.apple.com/kb/DL1361
Otherwise you will have to find a set of discs.

Did you delete X11 on this system?
http://www.codeweavers.com/compatibility/browse/name/?forum=1;app_id=2869;mhl=102988;msg=102205

Im running a mac tower pro with osx 10.4 on it. I have previously been able to run CXG just fine, but suddently, without any updates to either osx, nor CXG, it just started doing this startup crash :/
I will try the x11 stuff later when i get home from work

Cheers

I have a last years mac book pro with snow leopard, yes it was upgraded.
I deleted X11 to clean up old rubbish (this actually fixed my other mac book pro) but in this case it broke things.
I found a snow leopard disc and reinstalled X11 properly and crossover games worked again. Now I'm back to my issues get Lotro to work (unfortunately copying a working bottle from my other macbook pro doesnt fix it). But I'll deal with those in the Lotro forum.

The reason I thought I needed to clean up X11 was that I'd manually installed it to get some other software running and didn't realise I needed parts of it still.