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I submitted a bug report over two weeks ago for Crossover 22 support issues with the most critical piece of my application erroring out when trying to run in Crossover 22 but I haven't heard anything back yet. I also submitted a log file outlining where the error out was.
When should I expect a response and to work with someone to resolve? Everything works fine on Crossover 21 for the same exact application.
Thanks
Hi Eric,
I apologize for the delay in response; we typically try to respond to tickets within a day or two. I followed up with our support team, and you should be hearing back soon.
Best,
Meredith
Meredith Johnson wrote:
Hi Eric,
I apologize for the delay in response; we typically try to respond to tickets within a day or two. I followed up with our support team, and you should be hearing back soon.
Best,
Meredith
Thank you kindly!
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