CrossOver Support - Community Forums

Important Information These are community forums and not official technical support. If you need official support: Contact Us

Chinese CrossOver Forum
General discussion forum for Chinese CrossOver users.

The following comments are owned by whoever posted them. We are not responsible for them in any way.

Back to Threads Reply to Thread Subscribe

提示授权已过期,无法续费。支付时提示失败,但是钱却从银行卡里扣掉了

账号里的订单也什么都没有...然后从软件里注册(登陆)时提示要我购买授权/许可。
这个该怎么办呀,是支付宝的bug吗?

你这个问题应该立即找官方客服啊,这个是社区论坛,民间性质。
https://www.codeweavers.com/about/contact-us#support

Yikii wrote:

账号里的订单也什么都没有...然后从软件里注册(登陆)时提示要我购买授权/许可。

这个该怎么办呀,是支付宝的bug吗?

您好!请提交一个ticket,我们会帮您调查,根据情况为您手动发送订单或者退款,并进一步排查这次故障的原因。谢谢!

Please Note: This Forum is for non-application specific questions relating to installation/configuration of CrossOver. All application-specific posts to this Forum will be moved to their appropriate Compatibility Center Forum.

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

CodeWeavers or its third-party tools process personal data (e.g. browsing data or IP addresses) and use cookies or other identifiers, which are necessary for its functioning and required to achieve the purposes illustrated in our Privacy Policy. You accept the use of cookies or other identifiers by clicking the Acknowledge button.
Please Wait...
eyJjb3VudHJ5IjoiVVMiLCJsYW5nIjoiZW4iLCJjYXJ0IjowLCJ0enMiOi02LCJjZG4iOiJodHRwczpcL1wvbWVkaWEuY29kZXdlYXZlcnMuY29tXC9wdWJcL2Nyb3Nzb3Zlclwvd2Vic2l0ZSIsImNkbnRzIjoxNzQwNzgzMjE0LCJjc3JmX3Rva2VuIjoiU3RQU1VRUHRtM3JOdWVBdyIsImdkcHIiOjB9