CrossOver Support - Community Forums

Subsequent to upgrading linux container on Dell Inspiron Chromebook, update to Crossover 24.0.0.1 hangs with an authentification for superuser error. Error not encountered updating non upgraded Lenovo Chromebook.

Hi Ian,

Please enter a support ticket so a member of our team can assist.

Best,
Meredith

Support ticket as requested: 1432707

Will downloading the trial and installing normally, act as an upgrade?

afternoon.

did you ever receive any feedback on a solution? I have a similar situation where I needed to install CrossOver on a new Chromebook and use the Linux version (always used the Chrome OS version previously) and it's asking me for superuser credentials when I try to unlock it the normal route.

No response so far.

Ian

I attempted an update using a current trial copy of 24.0.0, and it eventually updated my install.

Just attempted an update of an application (Total Commander 32bit vn 11.03), and ran into a request for authentication of Superuser. Entering the Password and closing the 'Detail box" dialog, allowed the update to Proceed successfully.

thanks for sharing those options.

I finally received word back that they are having some issues since ChromeOS recently updated the Linux VM to a different version of Debian. While they work out the bugs, the workaround (for my unlock situation related to a new install of CrossOver) is to manually download the license files and place all those files in /opt/cxoffice/etc and then restart Crossover.