Final Fantasy XIV Online Tips

Known Issues and Workarounds (CX 21+)

General issues


The launcher immediately hangs, displaying a black screen with the FFXIV logo
A known issue. Edit the FFXIV_BOOT.cfg file, changing Browser 2 to Browser 1 and relaunch
The launcher crashes when logging in, referring to Javascript
A known issue. Instead of clicking on the buttons/links in the username/password area, hit Return/Enter to submit
The opening cut scene crashes
A known issue. Edit the FFXIV.cfg file, changing CutsceneMovieOpening 0 to CutsceneMovieOpening 1

Specific issues


Game crashes with error message in Japanese
A known issue. FFXIV is not currently compatible with D3DMetal. Use DXVK instead.
In-game elements are drawn in black
A known issue. Reduce "Screen Space Ambient Occlusion" in the Graphics Settings of System Configuration. (Related to HBAO+)
FPS will occasionally drop significantly (50% or more)
A known issue. Reduce "Tessalation" in the Graphics Settings of System Configuration. (This is independent of expected drops in congested areas, such as Aetherite Plazas).
Glowing surfaces flicker or pulse
A known issue. Turn off "Disable rendering of objects when not visible. (Occlusion Culling)" and lower "Glare" to reduce the effect.

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