Team Fortress 2 Forum

I just installed TF2 on my Kubuntu 8.10 install (64 bit). The game starts up fine, but when I go to load the server, the program closes out while loading and presents me with the message:

CAudioSourceMemWave (xxxxx): GetDataPointer() failed.

The xxxxx could be any wav file, in the latest instance its "player\ubertaunt_v04.wav", but I've seen other like scout_push_cart or something.

I didn't change any settings in the setup except for the resolution. I tried running winecfg and setting my audio driver to also with and without emulation, no change.

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Did you try re-installing the game from scratch?

Well, it was a fresh install to begin with, so i don't know what a re-install would accomplish.

I also am having this problem. Fresh install of Steam, fresh download of TF2. My laptop has a 9800M GTS and I'm using the nVidia kernel.

just my 2 cents..but are you using pulseaudio?

I am getting the same set of errors. Do to the fact that it is audio files that seem to be crashing it I killed PulseAudio and I was able to log into a server with no problem(other then not having any sound). Seems to be a problem with wine and PulseAudio not playing nicely.

Edit: hmm but now that I think of it I don't think Kubuntu uses PA

Okay heres my 2 cents

Ubuntu as of 8.10 uses pulse audio as the default
and pulse audio ...is known to have problems with wine and therefore crossover

so..Disable pulseaudio. use ALSA or OSS instead

Sam! wrote:

just my 2 cents..but are you using pulseaudio?

Sam! wrote:

Okay heres my 2 cents

Ubuntu as of 8.10 uses pulse audio as the default
and pulse audio ...is known to have problems with wine and
therefore crossover

so..Disable pulseaudio. use ALSA or OSS instead

So what, now you have 4 cents???

;)

No idea how I missed this when I searched before adding my thread, but I'm also having this problem. I've tried a bunch of different things (including removing pulseaudio) to no avail. Any word on a fix for this?

Thanks

Do try to type in terminal glxinfo

This will tell you if 3d rendering is enabled
If is not enabled...disable XGL or get a new nvidia driver

For the sound driver load order..Put ALSA first

For the audio tab is winecfg set it to ALSA
Sometimes.. if driver is not specified , well...a default sound driver would be used ..
The settings are in the registry in..
HKEY_CURRENT_USER\Software\Wine\Drivers

Mine by default is Alsa since i kicked pulseaudio away ..ya..sob i still feel sad for it :(
Ya so if its anything else...change it to alsa.

:D do tell if it works :D

How do I specify sound driver load order? Also, do I nee to somehow fully disable pulseaudio? I was able to finally get into a server for CS:S by typing the below in a terminal before launching CS:S, but then I had no audio in CS:S. Everything is already set to AlSA in my Ubuntu sound options as I had other issues with pulseaudio. killall pulseaudio

if you are refering to the system=>preference-> sound option ..and all is set to alsa .Do try to run sound test with ALSA ..and disable pulseaudio from starting up..dont just kill it

Can you ..like play music or videos with sound?

I get the same error, but I'm running TF2 on the Mac OS X (10.5.7) Crossover, so I suspect that pulseaudio is not an issue, at least not in my case.

yea ..steve you are right.. Mac uses Coreaudio or something like that

Do try the routine steps of checking your graphic cards...what is it? whats your ram ?
Do you have any launch options?
Do try the basic like -novid+mat_hdr_level 0 ( especially if you are using intel gma cards) -dxlevel 80 .

It would be nice if you could post a debug

Thank You

Oh wow, this is very interesting. This is the first time i've heard of anyone having this error on Mac OS X. Now I have absolutley no idea what is causing this problem. Like others, I was thinking it was sound drivers, but could not find any way around the issue except for to disable audio altogether.

This is becoming a showstopper. I have gone back to Windows in the meantime to play (but leaving my linux partition intact for testing). I hope this gets resolved sometime soon.

For and in linux which i use , this problem is caused by your own system's setting.
The way to resolve this is to change your settings .Eg: disable pulseaudio set to ALSA or OSS

I wanted to reply this to the ticket that's open, but I can't find it, and its not listed with the message above.

Anyways, I was wondering if anyone who is having this problem can try something for me, cause this worked for me. You have to have a dual-boot system (Windows/Linux).

I went into my cxgames directory (the drive c) and i renamed the steam directory in program files to steam-bak. Then I created a symbolic link to the Steam folder on my Windows partition. Then I launched the game, and low and behold it worked! I exited out, ran it again, no problem. Rebooted, ran it again, no problem. The games load up, sound works and everything.

I wanted to see if this would work for anyone else.

So, rename your Steam directory in linux, create a symbolic link to the Steam directory on your Windows partition (eg. ln -s /media/Windows/Program\ Files\Steam Steam), and then try laucnhing it.

I have tried this back than when i was using ubuntu hardy..

Not to say there was much performance difference ...

But there are many risk..As quoted from
http://www.codeweavers.com/support/docs/wine-user/config-drive-main

5.5.8. Installing Wine Using An Existing Windows Partition As Base

Some people intend to use the data of an existing Windows partition with Wine in order to gain some better compatibility or to run already installed programs in a setup as original as possible. Note that many Windows programs assume that they have full write access to all windows directories. This means that you either have to configure the Windows partition mount point for write permission by your Wine user (see Dealing with FAT/VFAT partitions on how to do that), or you'll have to copy over (some parts of) the Windows partition content to a directory of a Unix partition and make sure this directory structure is writable by your user. We HIGHLY DISCOURAGE people from directly using a Windows partition with write access as a base for Wine!! (some programs, notably Explorer, corrupt large parts of the Windows partition in case of an incorrect setup; you've been warned). Not to mention that NTFS write support in Linux is still very experimental and dangerous (in case you're using an NT-based Windows version using the NTFS file system). Thus we advise you to go the Unix directory way.

Well..since ntfs-3g has improved considerably...its worth a try..

I was thinking of actually symlinking the entire c drive..but..kinda...er..lol

But why would you want to just symlink your steam folder from windows partition?
There are many setbacks ..some of which includes fragementation...experimental drivers..

Just curious 😉

I just symlinked as a test only, so i wouldn't have to copy gigs of data across hard drives.

Anyways, to rule out any fluke, I decided to completley blow away my linux install and start fresh. So, I installed Ubuntu 9.04 64-bit, updated it all, installed Crossover Games 7.2.2 64 bit deb and did a net-install of Steam/TF2. I didn't touch any settings in Crossover or in Ubuntu with regards to sound or anything, its all default settings.

• Ran TF2, got to the menu (music playing), ran Create Server, and it crashed half way with the usual "CAudioSourceMemWave" error

• Went into my ~/.cxgames folder and moved Steam to Steam.bak, then made a symlink to my Steam folder on my Windows partition. Re-started steam, ran TF2, created server, went into a game and all my sound worked. Walking around, shooting, no issue whatsoever. On quit though, it crashed my X server.

• Finally I copied my Steam folder from my Windows partition directly to my Linux partition. started up steam and TF2, and it all worked as with the last test. Was able to create a game, walk around, etc. Once again, the X server crashed on exit.

So, at least I have a way to play tf in linux now! I hope we can figure out this problem.

My guess is that Pulse Audio , that comes by default with ubuntu , fails to work with symlinks...or somehow...doesnt communicate well with the sound stream
Therefore you did not receive the audio error ..

well..thats just my guess...

I just wonder why your x server crashes ..
Do you run compiz ? or any other compositing managers?

Oh yes..btw ..did you remove the symlink when you copied the steam folder across?

Sam! wrote:

My guess is that Pulse Audio , that comes by default with ubuntu ,
fails to work with symlinks...or somehow...doesnt communicate well
with the sound stream
Therefore you did not receive the audio error ..

well..thats just my guess...

I just wonder why your x server crashes ..
Do you run compiz ? or any other compositing managers?

Oh yes..btw ..did you remove the symlink when you copied the steam
folder across?

My guess it has nothing to do with Pulse at all, for the fact that i've attempted to get this working on a system with no pulseaudio installed at all in the past. Plus, I copied my steam directory from Windows into Linux, no symlinking, and it worked, so that's not it either.

I always disable desktop effects. If i run TF2 in a Window (pass -window to launch), the ext doesn't crash X, but I do have to xkill the window.

Oic..kays

Would you mind replicating the error with a debug a log?

It would be interesting to see whats wrong or whats behind your system

From what i know..with a little bit of googling ..This problem is specific to linux using wine or crossover only...not sure bout cedega or others..

But its most like distro specific..or maybe specific to your setup.

For the X crashes...i had this before when i was using ubuntu hardy...I wonder why its reoccurring with your jaunty..
Um..What graphic card do you use and what kernel version are you using?

Did you make any changes from the default settings of ubuntu?

I am just curious here
Thanks for the quick reply...
All the best

😉

I'm getting the exact same error message, running Ubuntu 9.04, kernel 2.6.28.13-generic, running 2 ati 4770 cards in crossfire. happens with or without compiz, and also happens when i force the audio system to alsa via system->preferences->audio .. that said, i haven't killed pulseaudio.

other games, such as prey, work fine (in wine, this was the first game i tried installing in crossover). i'm running the demo version of 7.2.2 of crossover, i think.

a quick fix would be sudo apt-get purge pulseaudio
than set your audio settings to alsa

There are some issues with the ati driver currently...so..yeah..kinda buggy

Just to give you a small update from our side - we have this bug in the blocker list for cxgames 8. So far we're still kinda blind as to why this happens. The hints in this thread are pretty helpful, but I am afraid that there are multiple causes for the same symptom.

Do the X in the brackets represent certian sound files?
From what i know , it actually does point out the sound files that cost the problems..

After some googling....heres what i gathered...its not much ..but i hope it helps

This problem occurs most dominantly on Linux running Wine or CrossOver (not sure bout cedega though...)
This problem has also occurred on windows ...And for most the cases on windows i have seen and read ..It mainly the driver
that is causing most of the problems ...Well..sound driver to be specific ...on windows

But the funny thing was that ..on the few rare cases i have read about for windows.. they arent using the standard 35 mm jack for audio...(well dont mind me for being obsolete..as i dont have to many usb ports for usb speakers)
well..heres a post...( Ps..not related to steam..but the same problem)
http://forums.logitech.com/logitech/board/message?board.id=usbspeakers&thread.id=244

Yeah..the logitech usb speakers...

Well...so what i thought...only thought so far..
Was that this problem is kinda related to the sound card driver ..

May i ask how does wine or Crossover listen on to the sound streams on the linux audio drivers?

Sorry..my post could be kinda confusing...yeah..kinda confused myself

Sam! wrote:

Do the X in the brackets represent certian sound files?
From what i know , it actually does point out the sound files that
cost the problems..

After some googling....heres what i gathered...its not much ..but i
hope it helps

<snip>

Well...so what i thought...only thought so far..
Was that this problem is kinda related to the sound card driver ..

May i ask how does wine or Crossover listen on to the sound streams
on the linux audio drivers?

Sorry..my post could be kinda confusing...yeah..kinda confused
myself

Hehe...I've been watching this thread...if you think that's confusing, check
this one out....same error, different game (perhaps the same engine), and of
course starring windows ;

http://forums.ubi.com/eve/forums/a/tpc/f/8821027804/m/8601093806

...when you see stuff like that...ie; how he managed to resolve it...if
that's real, this begins not to look anything sound related at all. Yes,
I know that thread is old..but it's to me starting to look like this
problem can be spawn from one of many different situations...btw...these
.wav files that are failing, has anyone checked them closely?..ie; do
they play via system media players?

Well..not only that...i have heard that from other people that after adding mods , plugins and skins...this problem started all over again..

wonder why..

..hmmm....also, looking at winehq ;

"
When you get this error:

CAudioSourceMemWave (\.wav):
GetDataPointer() failed.

Go to your voice options and unclick the 'boost microphone'
go to servers and connect. Your in-game sound should work. You will have to do
this everytime you start TF2, for some odd reason this option does not save.
In fact, if your try to edit out the microphone settings in the config.cfg it
will not fix the problem. Unchecking that box before starting a game seems to
work if you join a server; it does not work if you try to start your own server.
It's an extremely temperamental bug but this works well and you don't have to
remove pulse audio to do it.
"
ref. http://appdb.winehq.org/objectManager.php?sClass=version&iId=9901

Anyone here tried this?

Well, for me, I solved the issue by completely replacing the Steam directory created by installing it using Crossover with the Steam directory from my actual Windows install.

This leads me to believe that Wine is somehow corrupting these wav files or something along those lines. I don't think its sound driver related at all.

Note: Even creating a backup of my TF2 install in windows and restoring it in a Crossover-installed Steam does not solve the issue. I have to completely replace the Steam directory in ~/.cxgames with my Steam directory from Windows and all is well.

Artist Formally Known as Dot wrote:

..hmmm....also, looking at winehq ;

"
When you get this error:

CAudioSourceMemWave (\.wav):
GetDataPointer() failed.

Go to your voice options and unclick the 'boost microphone'
go to servers and connect. Your in-game sound should work. You will
have to do
this everytime you start TF2, for some odd reason this option does
not save.
In fact, if your try to edit out the microphone settings in the
config.cfg it
will not fix the problem. Unchecking that box before starting a game
seems to
work if you join a server; it does not work if you try to start your
own server.
It's an extremely temperamental bug but this works well and you
don't have to
remove pulse audio to do it.
"
ref.
http://appdb.winehq.org/objectManager.php?sClass=version&iId=9901

Anyone here tried this?

Yes, I have tried this, it made no different.

And also to anyone suggesting purging PulseAudio, this did not solve it either for me. Either purging pulseaudio in Ubuntu (and checking the sound settings in Crossover), or using a distribution that does not employ pulseaudio. PulseAudio seemed to be a non-issue.

Oh, and i'm currently running TF2 using the pervious post method with PulseAudio still installed.

If you realize ..by using your windows directory ..you are still using Wine and Crossover to execute all those windows stuff.
Therefore doubt it very much that wine actually corrupts the wav files , but more like the way how wine works with them and how it executes them

And if it does corrupt those wav file...than..When you play on windows , with those corrupted wav files on your windows partition as you symlinked it to linux, you should also receive the same error or some audio error.Either that or steam redownloads the file.

On the other hand..if you copied the whole steam directory over to your Steam bottle...and it worked because of that...i gues...well..vaguely guess..it has to do with the installtion of steam on Wine.As copying over the 'proper' installation directory over from your windows partition fixed it.
Furthermore, you needed to copy your entire steam folder...not just tf2 alone...so..in your case ...it probably was related with the way how steam was originally configured.

A good way to test if wine actually corrupt those wav files is to copy your entire steam folder from the bottle to your Windows partition and see if it causes the problem...i guess..

...sometimes, guesses and conjectures such as these here, give another
person who's actually working on the problem a thought or something to
try...when it's not like that, the folks actually working to fix the
problem already know the problem, what's going wrong...and they sit
there, reading forums threads like this..and either scoff and/or rotfl...

...the way think about this one, is to have a heavy caffeine session
(mocca blend ;), and then popup that'thar browser multiple times on
multiple desktops, each one tuned to a different search-engine, and
then get depraved on one thing - CAudioSourceMemWave ; issues with
this one call, across multiple winOS releases, with many and different
games not just TF2 and/or steam or what-have-you..and due to seemingly
unrelated or unlike happenings...even Mr Zappa who inspired my words
here would start to think the creator of CAudioSourceMemWave should be
taught all about yellow snow...

...fwiw, when my son was living at home a year or two ago, he had this
same error on his windows machine, different game...but exactly the
same rubbish, and for him the 'fix' was to use a sblive soundcard, and
disable the onboard audio altogether....but...how could that be at
fault, when it worked just fine for the other 99.99999% of games he
played...

...oh, and regardless of how Corey copied what across from where to
get it to work, the next law of 'it works' means someone will find
out why...and of course, he gets to checkout if it keeps on working
too...and he'll have fun doing that. Listening to Frank Zappa while
browsing this isn't mandatory, but it helps ; you can factor in some
other observations....like, this 'blow it all away and reinstall it'
remedy, which apparently is the 'fix' for win users hitting this
error, might work but it doesn't tell you anything ..err..apart from
the fact even windows can get this wrong, and that being so, the fact
is cx & wine are looking to be getting more and more like windows all
the time.... (-;

LOL XD
thanks for brightening my day with that lengthy yet amusing post 😋

Sadly...i am still missing my daily cuppa coffee

Well...for the other 99.99999% ...maybe some games does not use that certain process that causes the error?..i dont know..

OhWell..it could be good if some one with this error could test it out with other hl2 mod games ...other than tf2...
If the same thing occurred...than probably...it isnt tf2 specific..

I would like to test it out myself...but i do not have the error...and i do not know how to replicate the error..

This is one error that has multiple causes...

I'm of the same mind actually....although I don't own this title,
and in spite of the fact that I probably wouldn't play it very
often...I can feel this near uncontrollable urge to actually go
out and buy TF2 -just- so I can experience this bug for myself..

Tf2 is a nice game... 😅 Go buy it for the fun 😉 and for the bug ...at the same time

I had the same problem.

Final fix was to copy the team fortress portion Steam over from a window user's install. I tried to save some current state data just to try and help figure out what happened

I grabbed a diff of the two folders amongst other things and what I saw of interest was that there was a bunch of ./tf/maps/soundcache files in his directory and not mine, mostly assorted map names.cache.

Also there were a couple of differences that caught my eye,
His directory is ./ and my wine is .wine/ I think the rest is evident

Binary files ./tf/maps/soundcache/_other.cache and .wine/drive_c/Program Files/Steam/steamapps/name/team fortress 2/tf/maps/soundcache/_other.cache differ
md5sum of my original file
113b98143218b9abe67754cd47351bd6 ./tf/maps/soundcache/_other.cache
and his
f6be105edce296e72ee6e298a4623c58 ./tf/maps/soundcache/_other.cache

Binary files ./tf/maps/soundcache/_sharedprecache.cache and .wine/drive_c/Program Files/Steam/steamapps/name/team fortress 2/tf/maps/soundcache/_sharedprecache.cache differ
md5sum of mine
55f9857684fbc7cc03ce031210a2522b ./tf/maps/soundcache/_sharedprecache.cache
his
f5628790dc3c741c595678402f53cb28 ./tf/maps/soundcache/_sharedprecache.cache

Binary files ./tf/modelsounds.cache and .wine/drive_c/Program Files/Steam/steamapps/name/team fortress 2/tf/modelsounds.cache differ
mine
98a935522f11e180b06d5a082b7d09c1 ./tf/modelsounds.cache
his
32ff9951606598a086787dd66188b48a ./tf/modelsounds.cache

Also a few other things of note

Only in ./tf/sound: admin_plugin
Only in ./tf/sound: misc
Only in ./tf/sound: modme
Only in ./tf/sound: quake

At the time I didn't think to grab file sizes
Hope this helps

I have fix this problem via the console inside TF2. Before I move on let me say that I am a Linux newbie (less than 6 months) and this was my first WINE app. I have been a DOS/Windows user for about 25 years and a hobbyist programmer much of that. With that said I hate windows thus here we are...

After searching the net for a possible fix I stumbled across this post and a post by Valve on the beta steam. Beta steam appears to be having this problem more frequently and on windows machines. This lead me to believe this is a problem with Steam/TF2. So now on to the fix. I'm sorry to say it was late at night and I did not record exactly what I did and in what order but here it is as I remember.

In console I tried various commands in the order list below as best I can remember.

snd_rebuildaudiocache - This actually crashes TF2 with the same bug. I tried this a few times always resulting in a crash on different files. Note: After my game started working this still crashes with the CAudioSourceMemWave error.
cl_soundemitter_flush
cl_soundscape_flush
soundscape_flush
snd_async_fullyasync 1 - This setting was not saved.
snd_async_spew_blocking 1 - This setting was not saved.
snd_flushasync
snd_restart
sv_soundemitter_filecheck
report_soundpatch
voice_modenable 0 - This setting was not saved.

Now, as you see there are three things that I did that were not saved but even after a complete restart my game still works and I can not get it to crash anymore. Now here are my other TF2/wine setting for the record. I use Play On Linux with the Advanced Wine Configuration Plugin.

POL Settings:
Environment - Wine 1.1.25

Advanced Wine Config
DirectDraw = gdi
GLSL Support = enabled
Graphics board memory = 768
Offscreen Rendering = backbuffer
Render Target Lock Mode = auto
Multisampling = disabled
mouse warp override = enable I've tried enabled/disabled to no apparent effect.

Wine Config:
Applications = Windows 2008
Libraries = DirectX9 installed
Graphics = all on and Vertex Shader = hardware
Audio = ALSA and Driver Emulation

Inside Steam
TF2 Launch Options = -novid -console -dxlevel 81 -w 1280 -h 800
Settings - In-Game - Enable Steam Community In-Game = Unchecked
Settings - Voice - Boost microphone gain = Unchecked
Settings - Voice - Use a push-to-talk key

Inside TF2
Audio - Sound quality = low (No reason just something I tried)
Video - Display Mode = Fullscreen
Video - Advanced - All default/recommend except for listed
Video - Advanced - Shadow Detail = medium
Video - Advanced - Multicore Rendering = Enabled
Video - Advanced - Hardware DirectX level = DirectX v8.1 - set via command line
Voice - Everything is default and Boost microphone is checked even though in steam it is not

Now if anyone can recommend some settings to help improve game performance and how to keep my mouse from leaving the game windows please suggest away. Game appears to run fine but tends to "pause" from time to time and the mouse leaving the window is a real killer. I am running Debian 5.0 (fully updated), duel screen with Xinerama, NVIDIA Driver 185.18.14 (have to use this driver due to OPcode error on earlier drivers.)

Update, after performing a snd_rebuildaudiocache causing a CAudioSourceMemWave and then restart, my game crashed on loading a level. I restarted again and enter voice_modenable 0 into the console and all was well again. So for me atlest voice_modenable 0 fixes the problem.

I am trying to find someone who can still reproduce this issue to help me try to debug it and see if we can find an official fix.

I've got a (relatively) fresh install of Ubuntu 9.0.4, with a fresh install of TF2. If there are any logs or config files I can send, I would be glad to help.

Great

please run this command

cxgames/bin/wine --bottle <bottlename> --cx-log ~/tf2crash.log.gz --debugmsg +wave,+tid,+seh,+winmm --cx-app steam

get to the crash then please upload tf2crash.log.gz to

http://dl.codeweavers.com
access-key: tf2crash

thanks! that will give me a place to begin.

-aric

Will try this out soon.

I was wondering can this command be applicable to Counter strike source too?

yes that command should let you run any of your steam games while creating a log.

You get this error in Counter strike as well?

yes this error and more ...including problems with direct 3d

Thank you very much (:

I ran Steam/TF2 with the logging, and uploaded the file.

Hope it helps!

-Matt

Just as a general hint: You can run a log with TF2 without logging Steam, which should keep the noise down. It is a bit tricky though because you have to run TF2 manually. Here are the instructions. I am leaving out things like bottle selection etc for simplicity:

1) Start up Steam. It has to be running
2) Open a shell, cd into the directory where Steam is installed. On OSX, use programs->run command to create a wine shell

3) Run TF2:
~/cxgames/bin/wine --debugmsg=+this,+that "C:\program files\steam\steamapps\<steam username>\team fortress 2\hl2.exe" -steam -game tf -whatever -other -options 2> /path/to/logfile

Obviously paths, log options and TF2 launch options need adjustments(you have to pass "-steam -game tf", otherwise TF2 won't start)

The big advantage is that Steam is not spamming your log. The small disadvantage is the complexity of the process, the big disadvantage is that you can't join online games that way.

Matthew Peterson wrote:

I ran Steam/TF2 with the logging, and uploaded the file.

Hope it helps!

-Matt

You saw the CAudioSourceMemWave error with that log? I am not seeing anything suspicious.

Aric Stewart wrote:

You saw the CAudioSourceMemWave error with that log? I am not
seeing anything suspicious.

Yes, I joined a server, and as it was loading, got the error (something about stun_[forget the rest of the filename now].wav). I'll try it again when I return home from work.

Matt

ok could you add +file?

cxgames/bin/wine --bottle <bottlename> --cx-log ~/tf2crash.log.gz --debugmsg +wave,+tid,+seh,+winmm,+file --cx-app steam

thanks!

-aric