Steam Forum

A lot of PC games are running really nicely via Steam on my M1 MacBook Pro, but cloud sync for saves isn't working at all... whenever I install a game I've previously played on PC or Mac, it starts up as if I've never played it before, even though the Library window is showing the correct total play time etc.

Anyone else experienced this, and know how to fix?

Do these games support cloud saves, and do you have cloud saves enabled for them? To check this, right-click the name of the game in your Library, and go to Properties. The general tab includes info on cloud saves: there will be a checkbox to enable them if the game supports cloud saves.

Best,
Meredith

Hi... yes to both. Most are games that I've played natively on multiple machines/platforms before with sync working. I've checked the per-game settings as well, and cloud save is enabled (the default).

Example: Rocket League... play time stats are correct, but when I open it in CrossOver, I'm back to being a Level 1.

I just did a test with a MacBook (bootcamp into Windows) running Steam and Crossover on my M1 Mac mini. No issues with the cloud sync on bootcamp, but crossover on M1 had some issues.

Will keep testing to see what else I can find out about this situation.

After checking my steam game's cloud settings, I launched it, and it gave this sync issue

Joash Chee wrote:

I just did a test with a MacBook (bootcamp into Windows) running Steam and Crossover on my M1 Mac mini. No issues with the cloud sync on bootcamp, but crossover on M1 had some issues.

Will keep testing to see what else I can find out about this situation.

Hi there,

If you just click the little cloud icon to force a sync, does that work? I've seen this occasionally on a variety of platforms, and that typically does the trick for me.

Best,
Meredith

did you fix it?

Meredith Johnson wrote:

Joash Chee wrote:

I just did a test with a MacBook (bootcamp into Windows) running Steam and Crossover on my M1 Mac mini. No issues with the cloud sync on bootcamp, but had some issues.

Will keep testing to see what else I can find out about this situation.

Hi there,

If you just click the little cloud icon to force a sync, does that work? I've seen this occasionally on a variety of shell shockers 2, and that typically does the trick for me.

Best,
Meredith

There is nothing happening when I click on the cloud icon. I don't know what happens.

I have the same issue.
I think it might have something to do with steamwebhelper.exe
Normally that's a service that runs in the background right?
On my system it opens and just does not close anymore, there is always a symbol of that exe in the taskbar.
That's not normal behaviour, right?
Did the same things as mentioned (force cloud sync with button etc.): Doesn't work...
Anyone else with the same problem?

Experiencing same on M3... this is my only deterrent to purchasing this out of trial...

I had the same "issue" with Steam, turns out it was macOS blocking the Steam.exe to use my home folder to sync the save into.
Make sure to open the wine settings and reselect your users document folders and allow the app to access those folders. (Messages will come up for it - for me it was the users folder and my icloud as I have Documents in the Cloud enabled).
After restarting Crossover, Steam synced without issues.

mido086 wrote:

I had the same "issue" with Steam, turns out it was macOS blocking the Steam.exe to use my home folder to sync the save into.
Make sure to open the wine settings and reselect your users document folders and allow the app to access those folders. (Messages will come up for it - for me it was the users folder and my icloud as I have Documents in the Cloud enabled).
After restarting Crossover, Steam synced without issues.
Omg thanks 🙏

hi , I am a noob on all of these settings
you mean Wine configuration from the bottle control panel ?
can you take screenshot and help me step by step with this ?

mido086 wrote:

I had the same "issue" with Steam, turns out it was macOS blocking the Steam.exe to use my home folder to sync the save into.
Make sure to open the wine settings and reselect your users document folders and allow the app to access those folders. (Messages will come up for it - for me it was the users folder and my icloud as I have Documents in the Cloud enabled).
After restarting Crossover, Steam synced without issues.

hi , I am a noob on all of these settings
you mean Wine configuration from the bottle control panel ?
can you take screenshot and help me step by step with this ?

Hello ?

The following worked for me:

In your bottle:

Go to Wine Configuration > Desktop Integration
In the folders section, unlink everything, apply, exit Wine configuration, exit Crossover.

Re-start Crossover
Go to Wine Configuration > Desktop Integration > Folders

Relink everything, apply, exit Wine configuration, exit Crossover.

Re-start Crossover

Steam should sync now.

You may need to give Steam and or Crossover advanced permissions using your Security & Privacy settings.

Setup my forum account just to say this solved my issue & thank you very much.
Not sure if it was always this way, or if macOS update did a reset for these folders permissions, but by going to Wine Configuration > Desktop Integration and toggling folder linking, macOS prompted me for each necessary folder and it works flawlessly now.