Rift Forum

This is a placeholder for those effected by this issue ; folks are not
reading other threads here so related, creating new ones (about the very
same issue), and it's starting to look really 'messy'.

I'm pretty sure the problem is known by the Codeweavers devs, and you
can bet they're looking into it in an effort to effect some resolve...

In the meantime, might I suggest every/any person affected by this,
take note of this posting and not go 'recreate the wheel' -- do feel
free to post here, consider submitting a support ticket about same is
even better, but please, try to adhere to The Fine Print when you
post to the forums, to wit, "[b]Read other people's messages before posting
your own to avoid simply duplicating what has already been said.[/b]"

That advice is actually there specifically to avoid messiness like this =)

Cheers!

I would like to post that even with todays update to the game it still seems to be having issues connecting to the servers on macs.

I'd like to also take note as to why the game has a silver medal, it seems only linux users are being able to play. I think the fact that mac users can't play the game when the medal says we should be able to is kind of misleading.

Matt wrote:

I'd like to also take note as to why the game has a silver medal, it
seems only linux users are being able to play. I think the fact that
mac users can't play the game when the medal says we should be able
to is kind of misleading.

Matt-

I agree its misleading, however, if you would click the "Show Medal Breakdown" link, you would see that its rated for the Mac "Known not to work"... I have learned through allot of frustrations to click on that first to see if its rated for a Mac or not. I also believed that the rating shown should show one for each Mac and Linux, not just one being shown... maybe graphic showing a Apple logo for each, and a linux one for each rating. IMHO.

So would this come to mean the game is never going to work for mac? It's being worked on? Or something that will only be worked on if enough interest in the game is shown? Cause it would be rather disappointing if I ended up wasting money on a game I won't be able to play.

Matt wrote:

So would this come to mean the game is never going to work for mac?
It's being worked on? Or something that will only be worked on if
enough interest in the game is shown? Cause it would be rather
disappointing if I ended up wasting money on a game I won't be able
to play.

We're working on it; we haven't quite gotten to the bottom of it yet. Bear with us, it is a brand new game, and it does usually take us a bit of time to get through these sorts of issues.

Cheers,

Jeremy

Ok that's all I really wanted to know, thanks for the info and I look forward to playing the game when it becomes available!

Hi folks,

The following was posted to the advocates forum a number of hours ago...

Aric Stewart wrote:

I just finished up some work on Rift. It has to do with how the mac
handles sendmsg with a 0 length message (succeeds on windows and
linux but fails on mac)

A patch is pending in winehq which gets Rift working fine. I am
unsure if the other games you have placed with Rift have the same
issues. If you generate a +winsock log search for the string "too
long"

if you find some errors stating "Message too long" then it is the
same issue and will be fixed when the Rift fix gets in. Otherwise
it is an unrelated issue that will take more investigation.

-aric

The 'other games' Aric mentions above, refers to other win32 apps having connection issues
on the Mac, so if you have any other win32 having similar problems in OSX, you should try
grabbing a debuglog to see if it's the same issue - there is light at the end of yon tunnel...

Cheers!

So theres a fix coming that just hasn't been implemented yet? If I understood that right, if so that's great news!

Matt wrote:

So theres a fix coming that just hasn't been implemented yet? If I
understood that right, if so that's great news!

...you got it =)

Matt wrote:

So theres a fix coming that just hasn't been implemented yet? If I
understood that right, if so that's great news!

Although there are relatively few titles that are "supported", there are others that are still on the developers radar. Fortunately, it seems that this is one of those titles.

Hang in there... It looks promising. :)

One last question i would like to ask now that it's crossed my mind. Should we keep looking to this forum in particular for info on when the game will hopefully be playable or is there another forum we should give our attention to?

Matt wrote:

One last question i would like to ask now that it's crossed my mind.
Should we keep looking to this forum in particular for info on when
the game will hopefully be playable or is there another forum we
should give our attention to?

Matt---

Stay tune to this forum to see if the game is working or not.... this is your best choice.

Well, it's obviously really popular. Not many other games have so much activity. And it's only one problem that makes the whole game entirely unworkable 😥 At least let's hope once that's solved the rest is fine.

This game finally forced me to install bootcamp on my laptop. It works perfectly fine on bootcamp and not on my mac partition. So if was any question as to the mac hardware. I can at least vouch for that not being the case. I'm guessing they've already known that though....

As you say you were forced to download bootcamp, were u forced to buy a windows xp disc?

Is there any update to this issue yet? Perhaps what is going on with the beta fix? I am extremely eager to play the game. Everything worked fine for me up to the exact sendmsg problem with others.

JMichael wrote:

Is there any update to this issue yet? Perhaps what is going on with
the beta fix? I am extremely eager to play the game. Everything
worked fine for me up to the exact sendmsg problem with others.

As a matter of fact, there is .. however, the info will only be of interest
to advocates (and those others of us who can get to the Nightly Builds)...
..again quoting from the advocate's forum ;

"The issue for Rift is fixed in the Games 10 nightly build (crossover-games-demo-1020110308-unstripped.dmg ). If you want to test that then you should be able to see if things are improved for the other games as well.

-aric"

Cheers!

So if we're not an advocate we can't run it? Blah :( wtb the opportunity to become an advocate to test it out!

Austin wrote:

So if we're not an advocate we can't run it? Blah :( wtb the
opportunity to become an advocate to test it out!

If you're not an advocate you can't test the nightly build ; you
could email info@codeweavers.com about this an let them you you'd
like to test the nightly...

Is this test for the new patch to see if Rift works?

Advocates get access to our nightly builds with the understanding that they can trash your install of Crossover and do all sorts of other weird things to your machine. Don't use nightlies unless you have a recent backup of your machine and are willing to restore everything.

We are planning to add support for Rift in our next release of Crossover Games, and a beta should be out in a day or two. You can write to info@codeweavers.com and ask for beta access, or just wait a week after beta for the next full update of Crossover Games to come out. The beta is much less dicey than a nightly.

Puff Puff Give! Stop Bogarting the Fix (Beta)! 😀

With beta of updated crossover games, RIFT is now connecting to servers with no issue. I connected four times in a row successfully and ran the game for over an hour with no issues.

using CXG 10.1.0beta1 I am now able to connect and get to the character screen. I was able to get in game and play for about 2 hours then something happened and the game crashed. Since then I am unable to get back in game. I get to the character screen and select my character. The screen goes to the loading page and to 93% when I can hear all the in game sounds like I should be seeing the game. Top left of the screen says 102: Loading Map Resources and after about 15-20sec I get a Rift Error pop up that is just a white box. During the 15-20sec the game sounds normal. I can hear others and the regular sounds of the area I was parked in. Then it crashes.

I've tried reducing the graphics quality down to Min as well as the Low Quality Rendering with no change in results.

I'll keep messing with it but was wondering if anyone had any thoughts?

The server just went offline for maintenance as of two minutes ago. :)

I was successfully getting in game based on the audio I was hearing, It would just never finish loading the video and flip from the loading screen to in-game view. I've been testing and trying things for the past hour or so. I'll continue to do testing and attempts when it comes back online.

shawnrhill wrote:

using CXG 10.1.0beta1 I am now able to connect and get to the
character screen. I was able to get in game and play for about 2
hours then something happened and the game crashed. Since then I am
unable to get back in game. I get to the character screen and
select my character. The screen goes to the loading page and to 93%
when I can hear all the in game sounds like I should be seeing the
game. Top left of the screen says 102: Loading Map Resources and
after about 15-20sec I get a Rift Error pop up that is just a white
box. During the 15-20sec the game sounds normal. I can hear others
and the regular sounds of the area I was parked in. Then it
crashes.

I've tried reducing the graphics quality down to Min as well as the
Low Quality Rendering with no change in results.

I'll keep messing with it but was wondering if anyone had any
thoughts?

I had this problem on my macbook. What i did to fix it was when you first open Rift, go into settings and set it as windowed mode. As a result, it loaded past the 93% and allowed me in game

I am thinking about buying this software to play this on my mac but I wanna try first to see if it will work well on my system. Is there a beta for the trail version if so I can I get my hands on one?

Allen: You can download the software and it will work in Trial Mode for 7 days at which time you'll need to register it. Its worth every penny.

Austin: I was wondering if it was graphics related. I did some more testing just recently and if I set the game to Low Rendering Mode I am able to get in fine. Leaving it set to normal, even at Minimum settings, seems to cause the problem.

I do remember now that the first time I had a crash in normal mode was right as I tried to bring up the Character screen by hitting C. Everything froze and then crashed after a few seconds. That doesn't explain why it doesn't like going back in after the crash but does point more fingers at a graphics issue. I'll try the windowed mode suggestion and see if I can run higher graphics in a window.

shawnrhill wrote:

Allen: You can download the software and it will work in Trial Mode
for 7 days at which time you'll need to register it. Its worth
every penny.

The current version on the product page is the one that is working? Or do we need to wait about a week for it to get out of Beta?

Thanks!

JMichael wrote:

shawnrhill wrote:

Allen: You can download the software and it will work
in Trial Mode for 7 days at which time you'll need to register it.

Its worth every penny.

The current version on the product page is the one that is working?
Or do we need to wait about a week for it to get out of Beta?

Thanks!

Yes is there a link to the beta verzion that everyone saying that works?

Andrew Balfour wrote:

Advocates get access to our nightly builds with the understanding
that they can trash your install of Crossover and do all sorts of
other weird things to your machine. Don't use nightlies unless you
have a recent backup of your machine and are willing to restore
everything.

We are planning to add support for Rift in our next release of
Crossover Games, and a beta should be out in a day or two. You can
write to info@codeweavers.com and ask for beta access, or just wait
a week after beta for the next full update of Crossover Games to
come out. The beta is much less dicey than a nightly.

That was my understanding. Not sure if beta is allowed for trials, or whether the version on the products page is the one working though.

JMichael wrote:

Andrew Balfour wrote:

Advocates get access to our nightly builds with the
understanding that they can trash your install of Crossover and do
all sorts of other weird things to your machine. Don't use
nightlies
unless you have a recent backup of your machine and are willing to
restore everything.

We are planning to add support for Rift in our next release of
Crossover Games, and a beta should be out in a day or two. You can
write to info@codeweavers.com and ask for beta access, or just
wait
a week after beta for the next full update of Crossover Games to
come out. The beta is much less dicey than a nightly.

That was my understanding. Not sure if beta is allowed for trials,
or whether the version on the products page is the one working
though.

Hi folks,

    Somewhat inadvertently here, I actually precipitated a small tempest of emails to the  

Codeweavers support Ninjas wrt the posting I made above about obtaining the (any) beta release
of Crossover -- I didn't quite spell out the case clearly enough. Twinky Ninja shot me an email
a number of hours ago, which summarized the -actual- situation more succinctly ... to wit ..;

"... (have set)[i] the bar that the person who wants the beta needs to have at least a current
Crossover Pro/Crossover Office/Crossover Games license[/i] ... "

Apologies for my woeful oversight here ; I should have explained as much to avoid people -without-
a current Crossover license from emailing/requesting the beta build when they weren't actually
eligible for same. Again, sorry for any confusion that I may have caused in this regard..

Cheers!

So basically my trail period which ends in 3 days will be pointless and to see if this even works or will be playable I have to buy the full version first? But I do take from what I read that there will be a new version of Crossover soon and I take it that when that happens I should be able to use that trail version to see if it will work?

Thanks Don! I am sorry for the overflow of emails (mine included) that you may have received in this situation. I look forward to trying out COG in the next updated release.

Allen Tower wrote:

So basically my trail period which ends in 3 days will be pointless
and to see if this even works or will be playable I have to buy the
full version first? But I do take from what I read that there will
be a new version of Crossover soon and I take it that when that
happens I should be able to use that trail version to see if it will
work?

To help alleviate further disconnection with this issue, here is what I've been told when asking if I can have another trial.

"Yes if you remove the directories listed at http://www.codeweavers.com/support/wiki/CXOfficeMacRemoval then you can re-download Crossover Games and you'll have another 7-day trial."

But to clarify, us trial-goers, will have to wait for the next updated release, in order to have a successful running trial.

Allen Tower wrote:

So basically my trail period which ends in 3 days will be pointless
and to see if this even works or will be playable I have to buy the
full version first? But I do take from what I read that there will
be a new version of Crossover soon and I take it that when that
happens I should be able to use that trail version to see if it will
work?

That's correct, yes -- the next release (that's in beta now) will be 10.1 and
as such this is a 'quick' release that specifically addresses issues with this
title. To the best of my knowledge, 10.1 should be officially released 'in a
week or so, depending on how beta goes', but as always the general caveat of
"when it is ready" applies =) ...

... I can say, going by what reports I can see currently, that it does appear
to be working in the beta build on the Mac, so it looks promising...

Cheers!

Cool, thanks everyone for the clarification looking forward to the new build.

looking forward to the release as a new paying customer (pro).

😎

How do we pick up the beta? Itching to try out Rift.

Updated to newest release, and same error/issue for me. 😭

Screenshot of Error

Huh, Make sure the server is up. If the server/shard is down for maintenance you get an identical looking error.

But I am sure if you have 10.1 the original issue is resolved. It could also be maybe a firewall or connection issue.

-aric

Aric Stewart wrote:

Huh, Make sure the server is up. If the server/shard is down for
maintenance you get an identical looking error.

But I am sure if you have 10.1 the original issue is resolved. It
could also be maybe a firewall or connection issue.

-aric

The shard is definitely up. I am able to connect just fine either via boot camp, or VNC into another machine.
It is not a connection/port issue - I can guarantee this. I am the Net/Sys Admin. I am in the DMZ.

For more information, my specs/setup are:

Macbook Air 11"
Mac OSX 10.6.6
1.6 GhZ Dual Core
4GB RAM
128GB SSD
nVidia 320M 256MB Display Adapter
Utilizing the Apple USB Ethernet NIC, and the Mini-display > DVI adapter.

I can utilize VMware Fusion and it connects just fine (just slow as hell). It is most definitely something with CrossOver (and my particular setup?).
Any help would be appreciated, after all Rift (and seeing this update coming) is what made me go ahead and purchase the Pro version.

Thanks again,

Chris

I would recommend opening a support ticket. We can help you better there.

thanks!
-aric

Aric Stewart wrote:

I would recommend opening a support ticket. We can help you better
there.

thanks!
-aric

Thanks a lot Aric, just submitted!

--Chris

I'm on the newest release and having the same connection issue mentioned by others.

I am also having this problem as of 1015am CST. I opened a ticket in the Games Section.

Hi all,

I purchased the latest Xover Games release yesterday, installed RIFT on my Mac (Intel core 2 Duo, OSX 10.6.7) and what happens is i log ok on the shard , I can see my characters but whichever character i select once I launch the caharcater in game the dial thing up left in the screen stays to 0% while saying "106: Connecting to game server" .....
Guess there IS still some problems with RIFT playability ?

What should I do, issue a ticket or what? Any suggestion?

Cheers

Hello,

Yes, you should submit a ticket. That is the official support channel.

Forums are for open discussion and devs may or may not watch it.