Quicken Classic Forum

I have 19.0.2 installed on Fedora 32. I have been using Quicken with Crossover for a number of years and expect some issues now and then. however, this one has me perplexed.

I start up Quicken and things appear to start normally, but then all the Quicken windows disappear and nothing happens as far as seeing a Quicken window. i started Quciken with the log option and noted this

002a:err:ole:TLB_ReadTypeLib Loading of typelib L"C:\Program Files\Quicken\QWUTIL.tlb" failed with error 2

I have no idea what that means, but was hoping someone might be able to help. If not, I will open a tciket with support.

Alan

I'm having a similar problem. I have Quicken 2020 on Ubuntu. It's been working fine for years. Today, there was an extra check on an up-to-date account, so I restarted Quicken. When it came back up, it auto-updated, then tried to prompt me for my Quicken login. However, the login window is hung. I can't type in it, check the box, or exit it. Linux soon decides the app is hung and offers to terminate it. Rebooting Linux didn't fix the problem, it will not start. It keeps hanging in the login window.

Crossover 19.0.1 on Debian
Started Quicken 2020, it did an update. Appeared all was well until "Sign In" window. It appears and everything is frozen. Quicken main winds never "finished". Sign In window is non-responsive, not X to close, not the "menu" to close, can't grab title bar and move it.

Used xkill to shut it down, restarted with same results :(

I tried using the CrossOver / wine Task Manager to End Task "Quicken Deluxe" Seems there's a buried window asking if I want to back up. I kind of think it's a Window's thing - you can't do one until you do the other... even it the second covers the first.

I can click on either to bring them into focus, but still nothing has function.

One more time...

I wouldn't call this fixed, but it's function-able. In Wine Configuration I unchecked everything. Launched Quicken. I couldn't enter my password, I clicked X - 3 times (each time the main window populates). It seems functionable. Under Help I check Membership Status and it let me sign in.

Bad news, when closeing a bland window opens, with a useless check box to remind me later. Closing that brings up a bad error box.

Regarding the useless popup asking (almost) for credentials upon startup, I have found the method below to be a more reliable workaround for this problem:

1. Click the Quicken icon to run it, then quickly press and hold the <Shift> and <Ctrl> keys simultaneously (you want Quicken itself, not your desktop environment, to intercept these key presses);
2. Quicken will open a mostly blank window (that's what <Shift><Ctrl> tells Quicken to do: don't load a data file);
3. Click on the File menu in the upper left of the Quicken window and select your data file (which should be listed close to the bottom of the menu);
4. You will soon be asked for your Quicken ID credentials, but this dialog will become active, and you should be able to enter your password.

And do all of us Quicken users a favor and file a problem report with Quicken. From Quicken, select Help -> Report a problem. Let them know you run Quicken on Linux using Crossover Office, and urge them to contact Codeweavers and help them troubleshoot this problem. At the very least, they'll get an idea of the number of Linux users of Quicken.

Thanks for the key combo... hope not to need it, but glad to know how to use it!

As for "reporting". Quicken seem to have some useless support forum. Lots of FAQ to get lost in, if they're not out dated. As for posting/asking questions, they can barely deal directly with Windows issues and problems directly related to using Quicken online. If they've ever heard of CrossOver - it's not a supported platform, they won't have time for it.

@Bill Wayson : Thank you so much for this! I've spent hours trying to figure out why it quit working a few days ago, just freezing on the sign-in window and going grey. I could never find a hidden window (a common Quicken issue in my experience). This Ctrl-Shift trick works great, and at least we can write checks and run our business now pending a "real" fix.

I will definitely file a report with Quicken, though I hold out little hope.

Forrest or Kathy Allen wrote:

I will definitely file a report with Quicken, though I hold out
little hope.

Don't we actually need to file or open a ticke with CodeWeavers!? The buried window is the actual problem. Quicken opens a window... there's nothing wrong with that. The "system" should allow access to it. Does this happen on an actual Windows based system? or under wine based crossover? ...that is if you we want to get the actual problem fixed.

We have been receiving tickets about this issue already, and we already have a bug filed :) You can definitely file a ticket to be notified if the bug is resolved by a future version of CrossOver. Just ask to be added to Bug 18141 :)

Thanks,
Anna

So here I am reading this in Feb '21... Is it fixed in the latest crossover release?
cheers,
Rick

Hi there,

Yes, this was fixed on Quicken's end in one of their updates.

Best,
Meredith