I've been trying to uninstall a non-working version of the PWI program and re-download and install it.
First problem, when I hit "uninstall" it does not seem to change anything. How do I know if it is uninstalling anything? What should happen when I click on "uninstall"?
Second, when I try to download and install a fresh program, it downloads all of the support components and the Pando Booster, but after the install program asks me to chose where in the computer to install, the program says "transfer aborted, trying to restart". For the first time this happened, we let it sit for 8 hours. Then we tried to start over 5-7 times, but each time the same failure occurred.
Is it possible that the old program downloads are interfering? Or what might be the problem?
If you can help, please advise. Thank you.