Origin Forum

Been away for a while and just trying this today.
Installed using the crosstie but created an Origin bottle with a virtual desktop first as noted on tips page.

However at the very end of the installation, after the app patches itself and goes to start I get an error

"Something went wrong during installation please try re-installing"

I've tried to reinstall and tried a new install in a new bottle but still getting the same error.
Anyone any ideas?

Did you find a solution to this issue? It's still occurring for me.

Just wondering what graphic card do you use AMD Radeon ?

Hi I managed to get around this issue with thanks to the WineHQ appDB

if you look here

https://appdb.winehq.org/objectManager.php?sClass=version&iId=26175

it is possible to download a zipped copy of the latest version of Origin from the EA download site (alternatively you can copy the contents of the Origin folder from a Windows Machine) If you copy the files from this zip or your windows copy and then run the app again it will start.

However getting past this issue it now wont download any games. The downloader starts the first installation screens come up (asking for installation language etc) however the download permanently crashes with an error. I've yet to successfully complete the download of any game (even a small 200mb one)

BTW to answer the other question: My graphics card is a NVidia GTX 670

I found this sentence to be key:

You can download the full zip-file of the update manually from something like "download.dm.origin.com/origin/beta/OriginUpdate_9_5_11_2855.zip" (adjust the version number to the current one, which is printed in the first window that pops up when you start the current OriginThinSetup.exe).
Then unzip it in the directory of your Origin installation (e.g. ~/.wine/drive_c/Program\ Files/Origin). (Thanks Jürgen Doser for the report and tip.)

I've gotten as far as installing Origin via Crossover's UI (Mac OS X), then running the old version of Origin which leads to the auto-update download. I found where it expanded the download ([bottle]/drive_c/users/Public/Application Data/Origin/SelfUpdate/StagedUpdate/), then copying all the files to the Origin install directory ([bottle]/drive_c/Program Files/Origin/) after the autoupdate fails. Copying overwrites a couple of files (Origin.VisualElementsManifest.xml and OriginUninstall.exe). Then when I relaunch Origin.exe, it silently runs for a while and eventually exits.

Turns out I found the following in the /users/Public/Application Data/Origin/Logs/Bootstrapper_Log.txt after the execution of Origin.exe fails:

Origin Bootstrapper

0: [Sep 18 21:34:30] Event LogFile: C:\users\Public\Application Data\Origin\Logs\Bootstrapper_Log
1: [Sep 18 21:34:30] Event 09/18/15 21:34:30
2: [Sep 18 21:34:30] Event Version: 9.8.3.59237
3: [Sep 18 21:34:30] Event "C:\ProgramFiles\Origin\Origin.exe"
4: [Sep 18 21:35:00] Event Couldn't get the single instance mutex within 30 sec.
5: [Sep 18 21:35:00] Event Multiple instance detected and didn't restart self

Then I further noticed the following in the /users/Public/Application Data/Origin/Logs/UpdateTool_Log.txt, which accounts for the autoupdate failure:

[2015/9/19 4:25:48.858] Ending
[2015/9/19 4:30:50.600] Starting ; Update System 2 ; UpdateTool v9.8.3.59237
[2015/9/19 4:30:50.600] Mutex acquired.
[2015/9/19 4:30:50.600] Registry operations
[2015/9/19 4:30:50.601] Setting ProgramData permissions succeeded
[2015/9/19 4:30:50.604] Origin running at: C:\Program Files\Origin copy\Origin.exe
[2015/9/19 4:30:50.604] Found Origin folder: C:\Program Files\Origin copy\
[2015/9/19 4:30:50.605] SelfUpdate data location: C:\users\Public\Application Data\Origin\SelfUpdate\StagedUpdate\
[2015/9/19 4:30:50.607] Found valid update data.
[2015/9/19 4:30:50.613] FILE_ATTRIBUTE_HIDDEN: C:\Program Files\Origin copy.DS_Store. Last error: [32]
[2015/9/19 4:30:50.614] SetFileAttributes failed.. Last error: [0]
[2015/9/19 4:30:50.614] Attempting deletion operation: C:\Program Files\Origin copy.DS_Store. Number of times: [1]. Last error: [0]
...
<<lots of repeats of the last three lines...>>
...
[2015/9/19 4:31:1.346] FILE_ATTRIBUTE_HIDDEN: C:\Program Files\Origin copy.DS_Store. Last error: [32]
[2015/9/19 4:31:1.347] SetFileAttributes failed.. Last error: [0]
[2015/9/19 4:31:1.348] Attempting deletion operation: C:\Program Files\Origin copy.DS_Store. Number of times: [200]. Last error: [0]
[2015/9/19 4:31:1.399] Deletion operation FAILED for : C:\Program Files\Origin copy.DS_Store. Number of times: [200]. Last error: [0]
[2015/9/19 4:31:4.571] Ending

I'll poke further but this might have an old Windows hacker stumped, if only because I have no idea what the hell EA is doing here or why.

Nevermind about the "single instance mutex" - I finally noticed a hidden window with another instance of Origin.exe running after all, so that's actually expected behaviour.

Running Origin.exe this time (after copying the updated ZIP file contents to the /Program Files/Origin/ directory, the Bootstrapper_Log.txt now reports the following:

Origin Bootstrapper

0: [Sep 18 21:55:47] Event LogFile: C:\users\Public\Application Data\Origin\Logs\Bootstrapper_Log
1: [Sep 18 21:55:47] Event 09/18/15 21:55:47
2: [Sep 18 21:55:47] Event Version: 9.8.3.59237
3: [Sep 18 21:55:47] Event "C:\ProgramFiles\Origin\Origin.exe"
4: [Sep 18 21:55:47] Event Got the single instance mutex
5: [Sep 18 21:55:47] Event Waiting for update thread to finish
6: [Sep 18 21:55:47] Event shouldUpdate = true
7: [Sep 18 21:55:47] Event Origin location: C:\Program Files\Origin\
8: [Sep 18 21:55:47] Event Update location: C:\users\Public\Application Data\Origin\SelfUpdate\
9: [Sep 18 21:55:47] Event Querying update service for environment production
10: [Sep 18 21:55:48] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.8.3.59237/en_US/PROD?platform=PCWIN&osVersion=5.1.2600&servicePackVersion=3.0
11: [Sep 18 21:55:48] Event Query connection successful
12: [Sep 18 21:55:48] Event calling writeSettings
13: [Sep 18 21:55:48] Event versions: highest staged = downloader = 9.8.3.59237
14: [Sep 18 21:55:48] Event CheckForSameVersion: installed version = 9.8.3.59237
15: [Sep 18 21:55:48] Event DoUpdates: version numbers match, no update pending
16: [Sep 18 21:55:48] Event doUpdates completed
17: [Sep 18 21:55:48] Event Launching Update Tool: C:\Program Files\Origin\UpdateTool.exe "\"C:\Program Files\Origin\Origin.exe\"" /FinalizeSelfUpdate
18: [Sep 18 21:55:48] Error CreateProcess of UpdateTool failed. err = 2
19: [Sep 18 21:55:48] Event releaseAndExitProcess called

This is more curious - I have double-checked all my backup copies of the pre-patched /Origin/ directory, the download ZIP cache in /StagedUpdate/ and the current /Origin/ directory, and I can't find an UpdateTool.exe anywhere.

Which leads me to wonder if the final steps of the failed autoupdate doesn't do some trickery with renaming some other EXE to UpdateTool.exe for reasons of obfuscating their 'super-secret download technology' or maybe because someone thought monkey patching their own files after install was still a good design pattern.

I'll try copy-and-renaming the available EXEs and see if something tricks this sucker into coughing out the water in its lungs.

Finally figured it out. After copying the files over, delete the original Origin.exe (which is the older one originally written during the installation of Origin that you downloaded, and which has been trying to update itself) and rename OriginTMP.exe to Origin.exe. Give it 5-10 seconds and the Origin client will finally fire up, let you login, and attempt the download of your EA game.

Christ, it's like the software is running outside the cage of Windows it's usually confined to, and frantically tries everything it can before it gets muzzled to prevent you from infecting your life with the virii that are EA games.

Probably this bug:

https://bugs.winehq.org/show_bug.cgi?id=38417

WinHQ is a good resource to search for these things.