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Origin 7.5: Does not install

If I try to install Origin 7.5, the preinstall wizard works ok, but as soon as the real InstallSield setup starts, I get
a) using WINE (CVS):
A nice splash, and a dialog with:
Error while installation of iKernel.exe: File not found [Ok]
b) using CrossOver Office:
Basically the same only that I get an empty window with the title ...\IKernel.exe-Embedding and the following in the console:
fixme:seh:EXC_RtlRaiseException call to unimplemented function rpcrt4.dll.CreateProxyFromTypeInfo
wine: Unhandled exception (thread 000f), starting debugger...

This is interesting as I have not been able to reproduce this error myself on my SUSE91 box. What OS are you using?

Anonymous

Did you fix it? how?

Well, with a newer Wine & Origin 7.5 it still does not install (SUSE 9.3).

Hmm, I probably missed something here: The serial number of the demo was expired (well, they have send me an already expired serial for the demo!).
With a normal version, it works.

By the way, I set up a nightly test of the installation of Origin 6.0 and Origin 7.5 (tb_tests); the results can be found at http://www.cxtest.org/reports - that way one should be in future quite sure that CXO won't break the install.

Tobias

Problem may be the Crossover Office install dialog and Origin autoinstall .exe?

I have NOT been able to get either Origin 7.0 (Suse 9.3, KDE, Crossover Office 5 std demo) or 7.5 (Debian Sarge, KDE, Crossover Office 5 std demo) to install when I use the "install windows application--unsupported" dialog approach through Crossover Office 5. Interestingly, I WAS successful installing version 7.5 when I:

  1. downloaded the demo version of Origin 7.5, and installed by double clicking on the executable.
  2. since #1 worked, I did the same by browsing the 7.5 CD, and launching the install .exe by double clicking.

In both instances above, I got similar error messages:

  1. "Internal Failure: Error # 0x80040707"
  2. Sever Error: error installing iKernel.exe (0x1400)
  3. simply clicked through the error messages

which I also saw using the installer through crossover office. BUT, in this case, the installation was successfully completed, and did NOT hang.

For version 7.5 (not demo), I also had an error message when obtaining my flex license from the Origin web site, but it appears to have been successful anyway (seems to have registered the license ok).

Let me know if anyone knows any "tricks" that can be played to get the install to work through Crossover office "install windows apps" dialog.

Dylan

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

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