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hi,
has anyone else experienced a problem with an empty preview pane with crossover linux v7.1.0 with an outlook 2003 bottle. i am running crossover on Ubuntu 8.10. it dosen't seem to effect all messages and the only way i can get around it is to go to Tools/Options/Email Options and under 'Message Handling', select 'Read all standard mail in plain text'.
anyone else seen this? is there a better workaround because setting this flag obviously restricts the formatting on the emails coming in?
Yes, I've seen this with HTML formatted mails from one colleague. When examining the html of his mail they seem to have a rather complex structure with lots of "xmlns" statements within the <html> tag. Anyway these mail can be seen in windows version of outlook 2003.
Try installing IE6 into the same bottle with Outlook 2003 (after you've archived the Outlook 2003 bottle to be safe). There's some dlls from IE6 that help Outlook read email.
It would be a really good idea to put this info in the FAQ pages (aka "support library").
Neither of these FAQ pages has the necessary info:
http://www.codeweavers.com/support/wiki/CXOfficeStart
http://www.codeweavers.com/support/wiki/CXOfficeLinuxUbuntu
I also had this problem - some emails in Outlook 2003 were just blank. I've just been living with it, and assuming it was the price of being a Linux island in a Windows sea.
However once I stumbled across the relevant info, installing IE7 was trivial and has resolved the issue.
Note to others: to install IE7 on cxoffice for linux:
Applications|Crossover|Install Windows Software
Select "Internet Explorer 7" from the list
Click the "select a bottle.." button, and choose the same bottle that Outlook is installed in
Do note that this is actually documented as a workaround on our website in our Compatibility Center entry for Outlook 2003 and that the forum post you are responding to is 3 days away from being a year old.
The Compatibility Center Tip:
http://www.codeweavers.com/compatibility/browse/name/?app_id=152;tips=1
(Messages displaying blank and copy/paste not working )
With CrossOver 9.0.1, it is no longer necessary to add Internet Explorer 6 to the Outlook bottle to view or print html messages. It is further not necessary for cutting and pasting. In fact, we highly advise against adding Internet Explorer 6 to your Outlook 2003 bottle.
If some e-mails don't display in Outlook 2003 or you're having problems copy/pasting, try installing Internet Explorer 6.0 in the same bottle as Outlook. Also try disabling Word integration (Tools -> Options, Mail Format tab, un-check the Use Microsoft Office Word options) and restart Outlook.
Finally, try setting your display and edit options to something other than Rich Text.
If a message still does not display, try clicking on View -> Message Header.
If you are using CrossOver 9.0.1 or later and you still find it necessary to add Internet Explorer 6 to the bottle, we need to know. This is best served in the form of a ticket or an email to info@codeweavers.com.
We never added this to our Support Library because it is considered an 'unsupported' workaround. The addition of IE6 to any bottle makes that bottle much more difficult to debug. This means, if a bottle begins to have strange behavior, we cannot effectively look into it. IE6 should only be added as a last resort to resolve a problem like this and should only be added after consulting with our Support Team.
Also note that adding IE7 to a bottle with Office applications in it is highly untested. We have had reports that adding IE7 to an Office bottle actually disables some of the functionality. It is our intent that these items would not affect each other, but at this time we do not recommend this setting.
Our sincerest apologies for any confusion.
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