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(Outlook 2003)
One of our employees types "john" in the to: field, and the only result that comes up is someone with the last name Johnston. There are four others that should show up, since they have the first name John. The same applies any time she types a first name.
Is this supposed to happen? If not, how do I fix it?
If you haven't already done so, please open a support ticket about this issue. A ticket is much more conducive to diagnosing and tracking problems like this. Thanks.
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