Help!
Word 365 and Excel 365 used to work fine now they crash on startup.
I tried downloading and reinstalling MS Office 365 to no avail
Running OpenSuse 15.3
KDE 5.18.6
Codeweavers Crossover 21.2.0
debug info (sorry I don't know what lines are important):
Unhandled exception: 0xe0000002 in 32-bit code (0x7b00fd82).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:7b00fd82 ESP:08aaf994 EBP:08aaf9f8 EFLAGS:00000246( - -- I Z- -P- )
EAX:08aaf9a0 EBX:00000000 ECX:08aafa08 EDX:00000000
ESI:0021daf0 EDI:0021daa0
Stack dump:
0x08aaf994: 0021daf0 0371feda 00000000 e0000002
0x08aaf9a4: 00000000 00000000 7b00fd82 00000000
0x08aaf9b4: 042857b5 08aafa00 039d4300 00000000
0x08aaf9c4: 08aaf9e8 08aaf9e0 0428585f 00000000
0x08aaf9d4: 0021daa0 0021daf0 03c13e9e 010833c0
0x08aaf9e4: 00000000 51de4ddd 08aafa3c 08aafa08
Backtrace:
=>0 0x7b00fd82 EntryPoint+0xffffffff() in kernelbase (0x08aaf9f8)
1 0x044e9d19 (0x08aafa48)
2 0x042854fb (0x08aafa80)
3 0x0428423d (0x08aaff20)
4 0x04283e21 (0x08aaff30)
5 0x7b62e400 EntryPoint+0xffffffff() in kernel32 (0x08aaff48)
6 0x7bc58b07 EntryPoint+0xffffffff() in ntdll (0x08aaff5c)
7 0x7bc58d68 EntryPoint+0xffffffff() in ntdll (0x08aaffec)
0x7b00fd82 EntryPoint+0xffffffff in kernelbase: subl $4,%esp
Modules:
Module Address Debug info Name (134 modules)
PE 330000- 33c000 Deferred userenv
PE 340000- 3af000 Deferred msvcp140
PE 3b0000- 3b3000 Deferred api-ms-win-crt-heap-l1-1-0
PE 3c0000- 3c3000 Deferred api-ms-win-crt-utility-l1-1-0
PE 400000- 2df5000 Deferred excel
PE 2e00000- 2ff2000 Deferred c2r32
PE 4db0000- 4e2b000 Deferred gdiplus
PE 8ac0000- 8b26000 Deferred d3d11
PE 10000000-101ea000 Deferred appvisvsubsystems32
PE 61740000-6177b000 Deferred advapi32
PE 61940000-619c4000 Deferred wininet
PE 61f00000-61f04000 Deferred api-ms-win-crt-convert-l1-1-0
PE 61f80000-61f85000 Deferred api-ms-win-crt-math-l1-1-0
PE 62b80000-62b87000 Deferred api-ms-win-core-localization-l1-2-1
PE 62d40000-62d43000 Deferred api-ms-win-crt-environment-l1-1-0
PE 62e00000-62e14000 Deferred odbccp32
PE 62fc0000-63043000 Deferred rpcrt4
PE 63480000-6348c000 Deferred version
PE 63740000-63744000 Deferred api-ms-win-crt-runtime-l1-1-0
PE 637c0000-63858000 Deferred urlmon
PE 63bc0000-63bd7000 Deferred shcore
PE 64a40000-64a91000 Deferred shlwapi
PE 64ec0000-64fcf000 Deferred oleaut32
PE 65080000-651d6000 Deferred msi
PE 65580000-6558c000 Deferred wtsapi32
PE 658c0000-658d0000 Deferred sxs
PE 65a00000-65a0d000 Deferred d3d10core
PE 65d40000-65d43000 Deferred api-ms-win-crt-filesystem-l1-1-0
PE 66240000-66255000 Deferred bcrypt
PE 66600000-66603000 Deferred api-ms-win-crt-locale-l1-1-0
PE 68500000-68551000 Deferred combase
PE 68cc0000-68cce000 Deferred d3d10_1
PE 6a280000-6a311000 Deferred msvcrt
PE 6a400000-6a510000 Deferred ole32
PE 6ac00000-6ac69000 Deferred d2d1
PE 6ac80000-6ac86000 Deferred api-ms-win-core-fibers-l1-1-1
PE 6b7c0000-6b7c4000 Deferred api-ms-win-crt-stdio-l1-1-0
PE 6bc00000-6bc29000 Deferred sechost
PE 6bcc0000-6bd40000 Deferred setupapi
PE 6c9c0000-6caff000 Deferred gdi32
PE 6cc40000-6cd88000 Deferred comctl32
PE 6cf40000-6cf43000 Deferred api-ms-win-crt-time-l1-1-0
PE 6d580000-6d59a000 Deferred cabinet
PE 6db40000-6db4e000 Deferred imagehlp
PE 6dd80000-6dd8a000 Deferred wevtapi
PE 6de80000-6de87000 Deferred api-ms-win-core-synch-l1-2-0
PE 6e8c0000-6e985000 Deferred crypt32
PE 6ed00000-6eef8000 Deferred user32
PE 6f4c0000-6f4e7000 Deferred wintrust
PE 6f600000-6f605000 Deferred api-ms-win-crt-multibyte-l1-1-0
PE 6fa80000-6fc0f000 Deferred dbghelp
PE 6ff00000-6ff04000 Deferred api-ms-win-crt-string-l1-1-0
PE 70240000-70253000 Deferred vcruntime140
PE 70940000-7095e000 Deferred mpr
PE 70b40000-70c1c000 Deferred ucrtbase
PE 710c0000-710cf000 Deferred mspatcha
PE 71200000-71218000 Deferred imm32
ELF 7a800000-7a94b000 Deferred opengl32<elf>
-PE 7a840000-7a94b000 \ opengl32
PE 7b000000-7b0cf000 Export kernelbase
PE 7b600000-7b811000 Export kernel32
PE 7bc00000-7bc92000 Export ntdll
ELF 7d000000-7d004000 Deferred <wine-loader>
ELF 7d0d5000-7d130000 Deferred libgssapi_krb5.so.2
ELF 7d130000-7d400000 Deferred libcrypto.so.1.1
ELF 7d45b000-7d4e7000 Deferred libpcre.so.1
ELF 7d4e7000-7d514000 Deferred libselinux.so.1
ELF 7d514000-7d525000 Deferred libkrb5support.so.0
ELF 7d525000-7d53f000 Deferred libk5crypto.so.3
ELF 7d53f000-7d61c000 Deferred libkrb5.so.3
ELF 7d646000-7d7cb000 Deferred libunistring.so.2
ELF 7d7cb000-7d7ea000 Deferred libidn2.so.0
ELF 7d7ea000-7d879000 Deferred libgmp.so.10
ELF 7d879000-7d8b3000 Deferred libhogweed.so.4
ELF 7d8b3000-7d8f1000 Deferred libnettle.so.6
ELF 7d8f1000-7d951000 Deferred libp11-kit.so.0
ELF 7d951000-7db3c000 Deferred libgnutls.so.30
ELF 7db4a000-7db66000 Deferred kerberos<elf>
-PE 7db50000-7db66000 \ kerberos
ELF 7db66000-7dba5000 Deferred ws2_32<elf>
-PE 7db70000-7dba5000 \ ws2_32
ELF 7dba5000-7dbbd000 Deferred libresolv.so.2
ELF 7dbbf000-7dbc5000 Deferred libkeyutils.so.1
ELF 7dbc5000-7dbe7000 Deferred dnsapi<elf>
-PE 7dbd0000-7dbe7000 \ dnsapi
ELF 7dbe7000-7dc14000 Deferred iphlpapi<elf>
-PE 7dbf0000-7dc14000 \ iphlpapi
ELF 7dc14000-7dc4c000 Deferred netapi32<elf>
-PE 7dc20000-7dc4c000 \ netapi32
ELF 7dc4c000-7dc8b000 Deferred secur32<elf>
-PE 7dc60000-7dc8b000 \ secur32
ELF 7df18000-7df4b000 Deferred libexpat.so.1
ELF 7df4b000-7df97000 Deferred libfontconfig.so.1
ELF 7df97000-7dfb0000 Deferred libz.so.1
ELF 7dfb0000-7dfff000 Deferred libpng16.so.16
ELF 7dfff000-7ea03000 Deferred shell32<elf>
-PE 7e030000-7ea03000 \ shell32
ELF 7ea03000-7eb8b000 Dwarf libwine.so.1
ELF 7ee29000-7ee2e000 Deferred libcom_err.so.2
ELF 7ee2e000-7ee37000 Deferred libffi.so.7
ELF 7ee37000-7ee53000 Deferred libbz2.so.1
ELF 7ee53000-7ef13000 Deferred libfreetype.so.6
ELF 7ef15000-7ef2a000 Deferred libtasn1.so.6
ELF 7ef3d000-7ef53000 Deferred user32.so
ELF 7ef53000-7ef7e000 Deferred gdi32.so
ELF 7ef7e000-7ef95000 Deferred ucrtbase.so
ELF 7ef95000-7efac000 Deferred msvcrt.so
ELF f76ee000-f78b8000 Deferred wined3d<elf>
-PE f7740000-f78b8000 \ wined3d
ELF f78b8000-f78f8000 Deferred dxgi<elf>
-PE f78c0000-f78f8000 \ dxgi
ELF f78f8000-f7913000 Deferred bcrypt.so
ELF f7913000-f791a000 Deferred libxfixes.so.3
ELF f791a000-f7926000 Deferred libxcursor.so.1
ELF f7926000-f7939000 Deferred libxi.so.6
ELF f7939000-f793d000 Deferred libxcomposite.so.1
ELF f793d000-f794a000 Deferred libxrandr.so.2
ELF f794a000-f7956000 Deferred libxrender.so.1
ELF f7956000-f795d000 Deferred libxxf86vm.so.1
ELF f795d000-f798b000 Deferred libxcb.so.1
ELF f798b000-f7adb000 Deferred libx11.so.6
ELF f7aec000-f7b03000 Deferred crypt32.so
ELF f7b05000-f7bb4000 Deferred winex11<elf>
-PE f7b20000-f7bb4000 \ winex11
ELF f7bbc000-f7cc0000 Deferred libm.so.6
ELF f7cc0000-f7cca000 Deferred librt.so.1
ELF f7cca000-f7d87000 Deferred ntdll.so
ELF f7d87000-f7f71000 Deferred libc.so.6
ELF f7f71000-f7f76000 Deferred libdl.so.2
ELF f7f76000-f7f97000 Deferred libpthread.so.0
ELF f7fa2000-f7fa6000 Deferred libxinerama.so.1
ELF f7fa6000-f7fab000 Deferred libxau.so.6
ELF f7fab000-f7fc1000 Deferred libxext.so.6
ELF f7fc3000-f7fee000 Deferred ld-linux.so.2
Threads:
process tid prio (all id:s are in hex)
00000030 services.exe
00000034 0
00000038 0
00000068 0
0000008c 0
00000384 0
000003b0 0
00000468 0
00000508 0
00000724 0
00000060 winedevice.exe
00000064 0
00000070 0
00000074 0
00000078 0
00000084 winedevice.exe
00000088 0
00000090 0
00000094 0
00000098 0
0000009c 0
000000a8 0
0000037c rpcss.exe
00000380 0
0000038c 0
00000390 0
00000394 0
00000398 0
000003c0 0
000004a4 0
00000190 0
000003a8 svchost.exe
000003ac 0
000003b4 0
000003b8 0
000003bc 0
000003c4 0
000004ac 0
000004b4 0
000004bc 0
000004c0 0
000004c4 0
000004d4 0
000004d8 0
00000448 OfficeClickToRun.exe
0000044c 0
00000454 0
00000458 0
0000045c 0
00000460 0
00000470 0
00000474 0
00000478 0
0000047c 0
00000484 0
00000488 0
000004a0 0
000004c8 0
000004dc 0
0000003c 0
00000080 0
00000168 0
000000c4 0
000000c8 0
000000f4 0
000000f8 0
000000ec 0
000000f0 0
000007e4 0
0000015c 0
000001a4 0
0000060c svchost.exe
000004f4 0
00000510 0
00000514 0
00000518 0
000004f0 0
00000618 0
0000071c OSE.EXE
00000720 0
00000728 0
0000072c 0
00000730 0
00000268 AppVShNotify.exe
00000264 0
000002a0 0
00000180 winewrapper.exe
0000017c 0
00000184 explorer.exe
00000164 0
00000178 0
00000194 0
00000174 (D) C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE
0000018c 0
000000d8 0 <==
00000188 0
System information:
Wine build: wine-6.0-9995-g9f0a1eee307
Platform: i386
Version: Windows 7
Host system: Linux
Host version: 5.3.18-150300.59.68-default