Mass Effect 2 Forum

I've just installed the game under Mac OS Mavericks and it starts and plays the 2 intro videos. Then the menu starts fading in but then the game hangs. How can I provide you with more information?

I have a log file:

** Wed Feb 12 18:53:05 2014
Starting '/Applications/CrossOver.app/Contents/SharedSupport/CrossOver/bin/wineloader' 'winewrapper.exe' '--workdir' '/Users/thomas/Library/Application Support/CrossOver/Bottles/Mass Effect 2-2/drive_c/Program Files/Mass Effect 2 Deluxe Edition/Binaries' '--start' '--'
'/Users/thomas/Library/Application Support/CrossOver/Bottles/Mass Effect 2-2/drive_c/Program Files/Mass Effect 2 Deluxe Edition/Binaries/MassEffect2.exe'

fixme:exec:SHELL_execute flags ignored: 0x00000100
fixme:gameux:GameExplorerImpl_VerifyAccess (0x199d28, L"C:\\Program Files\\Mass Effect 2 Deluxe Edition\\Binaries\\MassEffect2.exe", 0x18fe334)
fixme:win:EnumDisplayDevicesW ((null),0,0x18fccec,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x18fca5c,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x18fe1bc,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x18fdf2c,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x18fde8c,0x00000000), stub!
err:ole:CoInitializeEx Attempt to change threading model of this apartment from multi-threaded to apartment threaded
err:ole:CoInitializeEx Attempt to change threading model of this apartment from multi-threaded to apartment threaded
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0)
fixme:system:SystemParametersInfoW Unimplemented action: 59 (SPI_SETSTICKYKEYS)
fixme:system:SystemParametersInfoW Unimplemented action: 53 (SPI_SETTOGGLEKEYS)
fixme:system:SystemParametersInfoW Unimplemented action: 51 (SPI_SETFILTERKEYS)
err:ole:CoInitializeEx Attempt to change threading model of this apartment from multi-threaded to apartment threaded
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table
fixme:imm:ImmReleaseContext (0x6007c, 0x1db18d78): stub
fixme:d3d:resource_check_usage Unhandled usage flags 0x8.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:win:EnumDisplayDevicesW ((null),0,0x18fda6c,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x18fd7dc,0x00000000), stub!
fixme:d3d:resource_check_usage Unhandled usage flags 0x8.
fixme:d3d:resource_check_usage Unhandled usage flags 0x8.
fixme:d3d:resource_check_usage Unhandled usage flags 0x8.
fixme:d3d:resource_check_usage Unhandled usage flags 0x8.
fixme:d3d:resource_check_usage Unhandled usage flags 0x8.
fixme:d3d:resource_check_usage Unhandled usage flags 0x8.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.
fixme:d3d_texture:wined3d_texture_cleanup Waiting for cs.

Three things to cover:

1) Make sure to disable motion blur in the game graphics settings <-- this is not necessarily related to the problem but it's going to be an issue later on
2) Start the Bottle Manager and disable the Mac driver from the Advanced tab of the bottle where the game is installed. If this worked you're all set
3) if 2) did not help, try disabling Performance Enhanced Graphics from the same tab mentioned above. Please don't do this step unless disabling the Mac driver did not help

Program Files/Mass Effect 2 Deluxe Edition/Binaries

That is a rather odd path, where did you install this game from?

Hello,

thanks for your reply!

1) Was already done because I've read it somewhere here in the forums
2) Results in the same hang
3) Makes the game hang during the first intro. I don't see any graphics and the sound stutters for 4-5 times an then the game hangs

It's the digital deluxe edition of the game.

Do you have everything this game needs in the bottle?

Microsoft XML 3 (there is a crosstie for it)
Direct X Modern (crosstie)
Core Fonts (crosstie)
PhysX (crosstie)

I think it also requires one of the MS Visual C++ redistributable packages. The installer might provide that though.

Yes, I have installed all of that. I just made a fresh install and tried it with the steam version. It hangs after the intro in the same way ☹️

Okay here is an update. The game does not hang, it just runs incredibly slow like 1 FPS.

Bummer.

File a ticket so the ninjas can have a poke at it. Maybe it's some Mac OS X specific issue :/

Well that won't work, because I'm using the demo right now to evaluate if it runs the games I want to play :-/

You talking about the CrossOver trial? Send an email to either ninjas@codeweavers.com or info@codeweavers.com. Explain the problem, tell them about your system's specs (if you don't, they'll ask you anyway so you save some time). You can also point them to this thread.