Logos 4 Forum

This is a community forum and not official technical support. — If you need official support: Contact Us

The following comments are owned by whoever posted them. We are not responsible for them in any way.

Back to Threads Reply to Thread

Backtrace

I have retured to testing Logos 4. There is, however, a problem with the install. The system appears to install, but nothing works. The backtrace produces the following:

Unhandled exception: unimplemented function windowscodecs.dll.WICCreateImagingFactory_Proxy called in 32-bit code (0x7b83af02).

I wonder if copying the dll file from a full windows installation will fix the problem?

edit: words removed from title & body - please do not mention beta results in general forums - thanks

Problem with storage.dll.

From Log install file:

fixme:storage:create_storagefile Storage share mode not implemented.
err:msi:msi_load_all_components can't initialize assembly caches
fixme:msi:ControlEvent_SpawnWaitDialog Doing Nothing
err:msi:msi_load_all_components can't initialize assembly caches
fixme:msi:MsiGetLastErrorRecord
err:msi:ITERATE_Actions Execution halted, action L"SxsInstallCA" returned 1603
err:msi:ITERATE_Actions Execution halted, action L"ExecuteAction" returned 1603

edit: words removed from title, as per above reason - thanks

I tried installing Logos 4 on Crossover Linux Pro 10.2.0 but got an error during installation: "Setup was unable to download a required file." I click OK and the installation quits.

I have exactly the same problem on Crossover 11.

"Setup was unable to download a required file." I click OK and the installation quits.

Nick

At what stage are you getting that message? Are you installing the .netframeworks first? These need to be installed from the list of available applications. You should find .netframework 3.5 sp1 (the pre-requisite for logos 4) under the "service packs and frameworks" at the bottom. This will install .netfwx 2,3,3.5 and then finally the sp1. After you have done this, you should try giving logos4 a go. The installation may appear to finish, but you might find you get an error with something like "shared mode not implemented". See above for the specifics.

Good Luck! Let us know how you get on.

I have this problem too.
First I installed .Net3 Sp1. I then file the Logos4Setup.exe installed.

http://http://www.logos.com/4ways

The installation breaks off: "Setup was unable to download a required file."
The log file of logos will look like this:


Logging started: 2012-03-21T12:59:34Z

DateTime    ThreadID    Severity    Category    Message
2012-03-21T12:59:34Z    0x28    Info    Module    Initializing module (version 4.51.0.2057).
2012-03-21T12:59:35Z    0x28    Info    Run    Initializing with command line 'Y:\Downloads\Logos4Setup.exe'
2012-03-21T12:59:35Z    0x28    Info    Run    OS is not Vista or above.
2012-03-21T12:59:35Z    0x28    Info    IsProcessElevated    Process is elevated.
2012-03-21T12:59:35Z    0x28    Info    SetLoggingPath    Logging is enabled, logging folder file path set to 'C:\users\crossover\Temp\Logos Log Files\'
2012-03-21T12:59:35Z    0x28    Info    GetWorkingFolder    Working folder is 'Y:\Downloads\'.
2012-03-21T12:59:35Z    0x28    Info    Run    Default system UI language: 0x0807, Default user UI language: 0x0807.
2012-03-21T12:59:35Z    0x28    Info    GetBestLanguageId    No exact match for the Language ID '0x0807', checking '0x0007'.
2012-03-21T12:59:35Z    0x28    Info    GetBestLanguageId    No exact match for the Language ID '0x0007', using '0x0409'.
2012-03-21T12:59:35Z    0x28    Info    Run    No script specified on command line, downloading script.
2012-03-21T12:59:35Z    0x28    Info    GetTargetFilePath    Logos4Setup target file path set to 'C:\users\crossover\Local Settings\Application Data\Logos4\Install\Logos4WebScript.lbxdat'
2012-03-21T12:59:35Z    0x28    Info    Run    Downloading web script from 'https://s3.amazonaws.com/downloads.logos.com/LBS4/Installer/4.51.0.2057/Logos4WebScript.lbxdat', writing to 'C:\users\crossover\Local Settings\Application Data\Logos4\Install\Logos4WebScript.lbxdat'.
2012-03-21T12:59:35Z    0x28    Info    Download    Creating BITS background copy manager.
2012-03-21T12:59:37Z    0x28    Info    Download    Checking for an existing copy job from a background download.
2012-03-21T12:59:37Z    0x28    Info    Download    Creating BITS job with foreground priority.
2012-03-21T12:59:37Z    0x28    Error    RunProgressDialog    Failed to set the notify interface on the BITS job, result 0x80004001.
2012-03-21T12:59:37Z    0x28    Error    Download    Failed to download file, failed to retrieve copy job's error information.
2012-03-21T12:59:37Z    0x28    Info    LogosMessageBox    Displaying message box with title 'Logos Bible Software 4 Setup', message 'Setup was unable to download a required file.' and an error icon.
2012-03-21T12:59:38Z    0x28    Info    Module    Terminating module, return code 3.

Many thanks if someone could give a further tip ...

clipped

Thanks for posting and participating. As far as I can tell, the installation fails when you are using remote installation. It looks like you downloaded the Logos4Setup.exe from the Logos website. Is this correct? The files this will attempt to download are Logos4Prerequisites.msi and Logos4.msi. I would recommend downloading the DVD iso from the FTP site:Logos 4 SR5 ISO.

I have confirmed that the installation will proceed, but you do get an error still. I would also recommend trying a VISTA bottle instead of XP. Either way, record your backtraces and generate logs for posting here.

Good Luck!

Mathieu Pelletier wrote:

Thanks for posting and participating. As far as I can tell, the
installation fails when you are using remote installation. It looks
like you downloaded the Logos4Setup.exe from the Logos website. Is
this correct? The files this will attempt to download are
Logos4Prerequisites.msi and Logos4.msi. I would recommend
downloading the DVD iso from the FTP
site:[link=http://ftp://ftp.logos.com/Logos4/ISO/SR5/Logos4-SR5-Windows.iso]Logos
4 SR5 ISO[/link].

I have confirmed that the installation will proceed, but you do get
an error still. I would also recommend trying a VISTA bottle
instead of XP. Either way, record your backtraces and generate logs
for posting here.

Good Luck!

The link you posted fails because it has "link=http://ftp://... ." This should now be the correct link:
Logos 4 SR5 ISO (Corrected)

I have been going around on the Logos site about this. It is frustrating that Logos seems to be deliberately making it difficult for Linux users to be able to use Logos resources. Hopefully by working together, we can figure this out.

Did you try installing DirectX 9 in your bottle? It was listed on the Logos site as one of the prerequisites. What else beside .net 3.5 service pack 1 did you install? I was also getting the message about not being able to download required components as Nick. I am using the link you listed to download the ISO, and I will try from there.

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

CodeWeavers or its third-party tools process personal data (e.g. browsing data or IP addresses) and use cookies or other identifiers, which are necessary for its functioning and required to achieve the purposes illustrated in our Privacy Policy. You accept the use of cookies or other identifiers by clicking the Acknowledge button.
Please Wait...
eyJjb3VudHJ5IjoiVVMiLCJsYW5nIjoiZW4iLCJjYXJ0IjowLCJ0enMiOi02LCJjZG4iOiJodHRwczpcL1wvbWVkaWEuY29kZXdlYXZlcnMuY29tXC9wdWJcL2Nyb3Nzb3Zlclwvd2Vic2l0ZSIsImNkbnRzIjoxNzM0NzIyMzMzLCJjc3JmX3Rva2VuIjoiZ0pCUWZyYm5BdTZFMjM3dCIsImdkcHIiOjB9