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New Installation

Has anyone tried a new installation lately? I tried to reinstall my guild wars 2, unfortunately deleted the old bottle and now during installation is all black. I followed the installation on the tips and tricks by the way. I also tried to install in a winxp bottle the result is still the same. The download screen appears then black. You can tell its working because when you hover your mouse all over the black area you sometimes find a mouse click option (the pointer changes to a finger).

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