Guild Wars 2 Forum

Okay so I am not the brightest when it comes to this stuff so I was really hoping someone would be able to give me a really basic step by step instruction on how to run this game on the Mac I have been reading everything and tried almost everything to get it downloaded. I cannot get past the black screen. Thank you in advanced

Are you launching it with a run command followed by "-dx9single" ?

Yes I am and all I am getting is a black screen. After the initial screen it says downloading then just goes black. I have tried everything the -dx9single has not worked for me at all.

James Lawson wrote:

Yes I am and all I am getting is a black screen. After the initial
screen it says downloading then just goes black. I have tried
everything the -dx9single has not worked for me at all.

Are you installing from CD or from a 'GW2Setup.exe' client downloaded from Arena's web-site?

I am instaling from the Gw2.exe I have tried many times and this time I got an error. It said that there was a serious error and termianted the download. All I got installed in the Bottle is the support website and GW2 website.

It sounds to me like you may be experiencing the known bug by which Gw2.exe crashes several times during the download process. Continually re-starting the process makes incremental progress on each re-start, and eventually downloads the entire game.

I am working on a way to automate this right now, and we hope to have that done shortly.

Hello,

I have already unzip crossover-11.2.0 and it gave me the CrossOver application icon. I just clicked on it and it ran but I still notice the same problem. Is there anything else I should do?

Okay working on that now. I have been trying to get it downloaded for about an hour and a half. It is just a black screen is there anyway way to check the progress or am I just gonna have to play the waiting game.

PS. Thank you for your help.

Okay so I have been letting the program run for about 3 or 4 hours now. I have no idea if it is finished installing as it has not closed or anything. It is still a black screen, although when I mouse over it I can see my cursor change to a text cursor and then a finger pointer one. Please let me know if that means it is done installing.

It is still a black screen. Is there anyway around this?

James Lawson wrote:

Okay so I have been letting the program run for about 3 or 4 hours
now. I have no idea if it is finished installing as it has not
closed or anything. It is still a black screen, although when I
mouse over it I can see my cursor change to a text cursor and then a
finger pointer one. Please let me know if that means it is done
installing.

It is still a black screen. Is there anyway around this?

I'm not sure precisely what steps you have taken ... perhaps you can try these, or say what deviations from them you may have taken:

1.) Download Gw2.exe.

2.) Make a directory in your home folder where you will store the Guild Wars 2 install. Name it something like 'MyGuildWars' in your home dir. Move Gw2.exe to that directory.

3.) Download the 'special build' of CrossOver available here:

http://www.codeweavers.com/xfer/GW2Test/

(use key 'guildwars' to download when prompted)

4.) Unzip and install the crossover-11.2.0.zip that you downloaded from the above location (make sure it's not a crossover-11.2.0.zip from our home page). When you launch that CrossOver, allow it to move itself to the /Applications folder so you will know where to find the correct version.

5.) Once you are running that version of CrossOver, click on 'Install Windows Software'

6.) Search for 'Guild Wars 2' in the software installer (it will be in 'Community Supported Applications') and select that line (Note: do not allow CrossOver to 'update' your crosstie files before taking this step -- use the baked-in crossties).

7.) In the Installer window, CrossOver will ask you to select the Installer file. Find the Gw2.exe that you put in the 'MyGuildWars' folder you made and select that.

8.) Tell the installer to go ahead and install. It will install some fonts, and directx, and then begin running Guild Wars 2. The Guild Wars 2 installer will appear as a blank screen.

9.) Quit CrossOver. This should shut down the Guild Wars 2 installer and make the big blank screen disappear.

10.) Re-launch CrossOver. (Be sure to use the same version you downloaded above).

11.) From CrossOver's 'Programs' menu, find 'Run Command'.

12.) In the 'Run Command' dialog, you'll first need to select the 'Guild Wars 2' bottle that the installer just created. If you have tried this a bunch of times, you may have a succession of bottles named 'Guild Wars 2-1', 'Guild Wars 2-2', and so on. Pick the highest-numbered one, because this is likely the last one that the installer created when you ran it. (Really, if you try lots of times in a row and end up with multiples, you may want to delete the duplicates instead, but if you have multiples at this stage, just pick the highest-numbered one).

13.) Also in the 'Run Command' dialog, find and select the 'Gw2.exe' file from the 'MyGuildWars' folder you created before. Chose this as the program to run.

14. The 'Run Command' dialog will now show the name of the 'Gw2.exe' file you chose, along with a 'path' to that file on your hard-drive. Put your cursor in the box with that 'path' and move all the way to the end of the path, after the letters 'Gw2.exe'.

15. Type a space following the 'Gw2.exe', and then type '-dx9single' (with the dash, without the quotes).

16. Once you have the '-dx9single' parameter in the 'Run Command' dialog, click 'Run' to run the program.

17. Now a Guild Wars 2 installation window should appear, and you should be able to see what is going on.

18. The downloader should show progress, and will likely crash ever several hundred megabytes. Whenever you hit a crash, simply re-start the downloader by following steps 11 - 16 again. (In truth, if you have not quit CrossOver after the crash, your 'Run Command' window should still be present, and will have the same parameters entered, so you can just click 'Run' again to re-start the downloader).

Can you say at what point your experience deviates from the above?

I know it is a lot of tedious steps. I keep saying this in the forums, but we are working on getting the process automated. If you absolutely can't get things working, an option is to check back here later. Look at the 'READ ME FIRST' post at the top of the forums, and when / if we have an automated way to do the above (and it should be when), it will be posted there. :)

Cheers,

  Josh.

Okay so i did everything you said to do. It all seemed to be working fine until I hit the run command after entering everything. Again it just loaded to around 10000 kb then went to a separate screen and gave me the good old black screen. So again I have no idea what is going on.

Oh I also uninstalled and then reinstalled Crossover with the different version.

I got it to work. The second time I tried it it seems to work woot!! Cheers thanks again

I'm running into a similar issue except that I just keep getting the blank white screen time and again. The Guild Wars 2 installation screen never appears.

I've used both the Gw2Setup.exe and the GW2.exe files and neither work and today I picked up my CD copy but I run into the same problems with it.

I wanted to put in my voice, it's not working for me, either. I deleted my Crossover and downloaded the GW2 specialized version, moved it to my apps folder. Set up the bottle just like the instructions told me to, got DX9 installed, used the -dx9single flag, and I get nothing but black screen. I verified prior to running the command by looking at "About Crossover" that I was using the correct version.

Ok, I've got it installed on my mac. Here's the trick, do NOT use the GW2setup.exe you can download from the account page. You have to use the GW2.exe that it creates. This is the base executable for GW2, and what was distributed for most of the betas. For whatever reason the setup exe itself never worked for me. Running the actual GW2.exe downloaded all the updates, grabbed all the game files (with numerous crashes, as mentioned in other threads), and I have logged in and played.

Rob Ross wrote:

I wanted to put in my voice, it's not working for me, either. I
deleted my Crossover and downloaded the GW2 specialized version,
moved it to my apps folder. Set up the bottle just like the
instructions told me to, got DX9 installed, used the -dx9single
flag, and I get nothing but black screen. I verified prior to
running the command by looking at "About Crossover" that I was using
the correct version.

The tedious process from before has been largely automated as of 5:00 pm. CST on Wed, 8/28. Go to the top of the CodeWeavers Guild Wars 2 forum, look in the 'read me first' posting, and download a new version of the guild wars special build. This obviates a lot of the trouble and fuss that was necessary yesterday. You don't have to worry about the 'Gw2.exe' vs 'Gw2Setup.exe' files, nor the '-dx9single' thing, nor a bunch of other suff, anymore.

If that doesn't work, post back.

Cheers,

Josh.

[/quote]
The tedious process from before has been largely automated as of 5:00 pm. CST on Wed, 8/28. Go to the top of the CodeWeavers Guild Wars 2 forum, look in the 'read me first' posting, and download a new version of the guild wars special build. This obviates a lot of the trouble and fuss that was necessary yesterday. You don't have to worry about the 'Gw2.exe' vs 'Gw2Setup.exe' files, nor the '-dx9single' thing, nor a bunch of other suff, anymore.

If that doesn't work, post back.

Cheers,

Josh.[/quote]

The only way I was able to get the installer to download more than 100mb without crashing and then coming back with a black screen was to still use the -dx9single flag from the RUN command pointed to GW2.exe as well as Crossover 11.2.0. It's downloading right now up to 800mb thus far and no crashes, no black installer screen. Then when I got to around 1.3GB it crashed. I ran it again via the RUN command and it fired up again, except it doesn't retain or isn't aware of what it had already downloaded. So it starts all over again. Making this exercise rather pointless. :\

[quote=338715][/quote]
The tedious process from before has been largely automated as of 5:00 pm. CST on Wed, 8/28. Go to the top of the CodeWeavers Guild Wars 2 forum, look in the 'read me first' posting, and download a new version of the guild wars special build. This obviates a lot of the trouble and fuss that was necessary yesterday. You don't have to worry about the 'Gw2.exe' vs 'Gw2Setup.exe' files, nor the '-dx9single' thing, nor a bunch of other suff, anymore.

If that doesn't work, post back.

Cheers,

Josh.[/quote]

The only way I was able to get the installer to download more than 100mb without crashing and then coming back with a black screen was to still use the -dx9single flag from the RUN command pointed to GW2.exe as well as Crossover 11.2.0. It's downloading right now up to 800mb thus far and no crashes, no black installer screen. Then when I got to around 1.3GB it crashed. I ran it again via the RUN command and it fired up again, except it doesn't retain or isn't aware of what it had already downloaded. So it starts all over again. Making this exercise rather pointless. :\ [/quote]

The -dx9single param was messed up in yesterday's build - sorry. There are new ones up if you wish to try again.

I cannot download the special build, it says i need a code to verify and no code shows up, and i am logged in to the website

My experience deviates at step 8, it went straight into downloading the game and let me log in and everything, the download seems to be working as well.

Hello,

I am very new to Mac so i need a lot of help. Anyways, I have done everything that was posted in the "read this first" post. My game is installed. However, right after I log in and I catch a glimpse of the characters an error pops up and the screen goes white. Does this every time. Is there anything I can do?

P.s I've been working on this for 6 hrs so please help

Thanks.

same problem

Drew wrote:

I cannot download the special build, it says i need a code to verify
and no code shows up, and i am logged in to the website

I think the code is guildwars

sandie wrote:

Hello,

I am very new to Mac so i need a lot of help. Anyways, I have done
everything that was posted in the "read this first" post. My game is
installed. However, right after I log in and I catch a glimpse of
the characters an error pops up and the screen goes white. Does this
every time. Is there anything I can do?

P.s I've been working on this for 6 hrs so please help

Thanks.

Sandie, make sure you download the special crossover from here http://www.codeweavers.com/xfer/GW2Test/. It worked for me with no issues, installed the game from the 2 install CD's and then downloads about 60,000+ files that have been updated.

Hope this helps

yes l like