This thread will attempt to address/describe the issues we are currently seeing with Guild Wars 2 within CrossOver. I will post bug numbers with each issue so that you can write in to our Support Team regarding those issues (posting here to say "me too" will not help). What we would like to do is get a broad overview of each issue that is happening and have a base of people to ask about it (so that we can confirm the issue is only Mac/Linux/ATI/Nvidia/Intel or all of the above. The information we need when you write in about an issue is the Operating System used (Linux, Mac, FreeBSD, Solaris), the version of the Operating System, the graphics card you have, the bug number if it is a known issue and if it's not a known issue, a description of the issue. Screenshots are very useful with a graphical issue (as are debug logs if we've requested flags).
Please be sure to check out the "Tips & Tricks" tab as some questions are answered there.
Bug number 8334 - Client patchers are black where they should be transparent. All users affected. We do not need log files for this issue. It unfortunately affects many games and is difficult to fix. For Guild Wars 2 the bug looks like this:
Bug number 8340 - Guild Wars 2 now requires Raw Input support to change camera angles. All users affected. We do not need log files for this issue.
Bug number 9559 - Patching Guild Wars 2 leads to many crashes of the installer. All users affected. We do not need log files for this issue.
Bug number 9566 - Graphical issues on a Mac (specifically rain or other water effects make the screen mostly white). In-house we see this issue on Nvidia Macs (specifically the 8600GT) and we have had it reported on a number of Nvidia Macs (8800, 9600).
What we really need to know is... does this also affect ATI Macs?
Is there anyone on Linux that sees this issue?
Screenshots if you have them and a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event. The bug looks like this:
Bug number 9567 - graphical issues with light sources. We did not see this issue widespread but did occasionally see it in-house (depending on the system we tested on). Screenshots if you have them and a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event.
Bug number 9568 - Area around characters appears to be foggy. We did see this issue in-house, specifically on our 8600GT Nvidia Mac and have had it reported on Linux machines as well. We would appreciate a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event.
Bug number 9569 - Resizing Guild Wars 2 leaves the screen white until the game is restarted. (visible in-house on Linux systems without logging in, does this happen on any Mac systems?)
Bug number 9570 - Textures of characters appear stretched. We saw this issue on our ATI 2650 Mac in-house. This is a Mac-Only issue. We fully understand this issue and do not need screenshots or log files.
Solution to this bug
You will be setting a registry key, generic instructions are available for Mac users. We know that this key must be set specifically for the 'Gw2.exe' file name to work properly. We have added the key to the Tie file so that all new installs will automatically get this setting.
[HKCU\Software\Wine\AppDefaults\Gw2.exe\Direct3D]
"SafeVsConsts"="enable"
This bug looks like this:
Bug number 9571 - Characters and dialog text appear faded or not at all. We did not see this in-house and need more information. Screenshots if you have them and a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event.
Bug number 9572 - Gem store behavior is different in CrossOver than it is on Windows. We did not see this in-house (probably because we didn't use this feature, we played and restarted the game ALOT) and need more information. Screenshots if you have them and a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event. This bug looks like:
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Bug number 9573 - Consistent crash while talking to Lord Farren during the Welcome Home Instance in the Human story line. Reported resolved.*
Bug number 9574 - Consistent crash at the character selection screen when Guild Wars 2 is full screen. We did not see this in-house and need more information. Screenshots if you have them and a log file with no flags. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event.
Bug number 9575 - Under water rendering is terrible. We did not see this in-house and need more information. Screenshots if you have them and a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event. This bug looks like this:
Bug number 9576 - Textures seem to be rendered in the wrong order. We see this issue in-house on our ATI Mac 2650. Screenshots if you have them and a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event. This bug looks like this:
It is most noticeable when the shadows are turned on:
But is still noticeable when the shadows are turned off:
Bug number 9659 - Some textures are rendered blue (not stretched). We did not see this in-house and need more information. Screenshots if you have them and a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event. This bug looks like this:
Bug number 9675 - Sound is glitchy on launch of Guild Wars 2. We have reproduced this bug in-house and have logged the provided sound clip. We do not need any log files for this issue.
Bug number 9676 - Characters or objects are rendered half and half. We have reproduced this bug in-house but would like more information. Screenshots if you have them and a log file with the flags +seh,+tid,+d3d,+d3d9. We have tutorials for both Mac and Linux systems. We also understand that getting this information won't really be possible until the next Beta Weekend Event. This bug looks like this:
character on the left
bridge
Bug (not yet filed) - it seems like there are a lot of reports of bad lag... note that this may just as likely be due to the high volume of people playing. CrossOver users may see some decreased fps but until the crowd calms a bit we cannot really be sure which is to blame.
more to come
Note that if you respond to this with a known issue I will just forward that response to our Support Team. We need the issues in this to be tracked within our ticket system and bug tracker so that our developers can triage the issues quickly, tracking them in the forums becomes messy very, very quickly.