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GTA Online freezes at a consistent, specific point

I'm still not certain whether this problem is specific to WINE, but the limited data I've been able to gather suggests that it might be. (Hopefully describing it here will at least be more helpful than Reddit [1].)

In "The Contract" storyline of GTA Online, during the finale mission of the "Nightlife Leak" chapter, the character must take an elevator from the Casino Parking Garage to the Penthouse Floor. Upon entering the elevator, the screen goes dark for the transition as expected. Sometimes a loading spinner starts, sometimes the background crowd noise starts, sometimes it stays completely blank; but regardless the game stops responding and has to be forcibly terminated. It does not write a crash log [2] (as it has in other less-predictable cases), and the debugging logs I know about [3] haven't been written to for minutes (or more) before the freeze.

I've been trying to eliminate variables, but of course there are quite a few to address, and it takes a while to re-launch the game and run the mission. My notes aren't great on the variety of settings that I've tried, but I'll record a few particularly relevant points and follow up if there's more that seems useful.

  • One time [4] I was able to get past that point in the mission, but I can't be sure what combination of factors helped, and I haven't been able to recreate them. I believe it was after I had forced a re-download of the entire update directory and turned my graphics settings very low. Whatever part of that combination worked, I haven't been able to recreate it.
  • I downloaded the game through the Epic Games Store; at least one other reporter from Reddit had the same behavior with a Steam download.
  • The location being loaded is one that I don't have access to any other way, so I can't personally check whether it's triggered by location alone or in combination with the mission. Others have reported that the relevant area is also part of the Casino Heist and Cayo Perico Heist, and that they've seen the same behavior.

[1] Two posts for reference: (https://www.reddit.com/r/gtaonline/comments/swqay5/what_is_unique_about_the_penthouse_floor_of_the/) and (https://www.reddit.com/r/macgaming/comments/sxfmsz/gta_v_from_epic_store_works_well_still_hunting/).
[2] Path where I've found crash logs in other cases: drive_c/users/crossover/Local Settings/Application Data/Rockstar Games/GTAV/CrashLogs/
[3] Filenames in my collection of other logs: GTA5_d3d11.log, GTA5_d3d10.log, Launcher_d3d11.log, Launcher_d3d10.log, SocialClubHelper_d3d11.log, DirectX.log, launcher.log, prelauncher.log, socialclub_launcher.log, socialclub.log
[4] Honestly, that might be more frustrating than if it had never worked. But at least it tells me that the data isn't inherently corrupted upstream or something.

3

I’m also having this issue. Can’t finish that mission. Also, the same kind of lockup happens when I try to enter my Arcade. Game just freezes… Application not responding. I wonder if these issues are somehow related. Maybe some graphical thing not getting translated and locking up the app. If you have an Arcade on GTA Online, let me know if you can enter it or if it freezes up like when doing that mission. Here’s hoping the Codeweavers devs can troubleshoot and fix the issue.

2

I'm having the same issue when getting in the elevator in the Cayo Perico heist and also in the arcade. But there are also some other relevant places but the casino and arcade are the ones which really annoys.
The crossover team should to something regarding these issues to solve them.

1

I have the same issue on couple places. I don't know about The Contract stuff, but I had the same issue in first cutscene of LS Auto Club. Also having this issue in Arcade business. I can enter to garage but when I walk to arcade itself it freezes. For LS Auto Club I managed to pass it. It just worked once and now no freezes there. I think it is because I had some random luck.

1

I also have this problem, in the casino mission in the contract and the casino pre-quest of the heist on Perrick Island, enter that elevator, the game will stop responding。My computer is M2 MacBook Pro 14 inch 16GB。Request to solve this problem as soon as possible, which affects the experience of using this software。

Same problem, with casino, arcade and car meet start up mission. Casino freezes only in missions like Agency and Cayo Perico set up. I can still go to my penthouse without any problem. I use the game directly through social club.

During the finale mission of Nightlife Leak in The Contract storyline, in the elevator from the Parking Garage to the Penthouse Floor. The screen goes black for the transition — sometimes a loading spinner starts, sometimes the background crowd noise starts — and the game stops responding and has to be forcibly terminated. In the casino mission in the contract and the casino pre-quest of the heist on Perrick Island, enter that elevator, the game will stop responding.
After testing, I found a solution to this problem. Turn off the four options "DXVK, CSMT, ESync, high resolution mode" in the advanced settings of the crossover container and then run grand theft auto 5, the game can continue to load during the necessary process of entering the casino elevator in this task. It should be noted that after the above four options are turned off, the game performance will not be supported, so the game process will stop and crash when driving the vehicle at high speed in the game. Therefore, try to avoid using vehicles to move at high speed when the four options are turned off for tasks. After the task is over, exit the game and restore the four options to the initial settings.
In the crossover grand theft auto 5 discussion area, I found that many users have reported this problem. It seems that there is no best solution to this problem, so I hope to give feedback to your staff, and this method can barely solve the problem. share it.

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