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Run Time Error when ready to start patching...

Anybody else getting this error when the client is ready to patch after download?

"An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."

I submitted a ticket for this problem literally 11 days ago, and no one is getting back to me.

Does anybody out there know what my problem is?

I'm on a MacBook Pro late 2013. OS Catalina. 16 GB 1600 MHz DDR3. 2.4 GHz Dual-Core Intel Core i5.

Please help.

i found this fix from reading this article
https://www.codeweavers.com/compatibility/crossover/tips/microsoft-office-2010/access-c-runtime-error-r6034

Access C++ runtime error R6034
Conflicting dll, namely msvcr80.dll is being loaded.
Change the dll load order in Manage Bottles>Control Panel>Wine Configuration from native/builtin to builtin/native.

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