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Directx error after intro

installing is fine, starting is fine, intro is fine, but not the sound, the sound is very static and nothing is understood,
then after the intro is done and the first level should be loaded, it hangs on a black screen, because there is a directx error in the background that says:

"DirectX has encountered an unrecoverable error. Please read Readme for possible solutions."

so it is not playable, any solutions?

failed solutions:

trying to delete local content and reinstalling (steam user)

reinstalling the directx

the error still comes up.

anyone else have any ideas on what to try next?

Which version of Crossover Games? What platform? (Mac or Linux?) If Linux: Which version, which graphics card, which desktop do you use?

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

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