Battle.net Desktop App Forum

..using the crosstie.

It gets midway through installing and gives me one of those "uh oh" something went wrong messages. This is a fresh install on LM16 Petra using Crossover 13. From scanning the log, it looks like I may be missing some libraries somewhere. These are the last few entries I see:

ixme:heap:HeapSetInformation (nil) 1 (nil) 0
err:module:load_builtin_dll failed to load .so lib for builtin L"WLDAP32.dll": libldap_r-2.4.so.2: cannot open shared object file: No such file or directory
err:module:import_dll Loading library WLDAP32.dll (which is needed by L"C:\users\Public\Application Data\Battle.net\Agent\Agent.beta.2391\Agent.exe") failed (error c000007a).
err:module:LdrInitializeThunk Main exe initialization for L"C:\users\Public\Application Data\Battle.net\Agent\Agent.beta.2391\Agent.exe" failed, status c0000135
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
err:wininet:open_http_connection create_netconn failed: 12029
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
err:wininet:open_http_connection create_netconn failed: 12029
fixme:hnetcfg:fw_profile_get_NotificationsDisabled 0x12c8c0, 0x33f940
err:wininet:open_http_connection create_netconn failed: 12029
Connection statistics (times in milliseconds)
latency = 17.874 ms
bandwidth = 0.175 MB/sec
downloadUrlCount: 2
downloadUrlCallTime: 87.855 (43.927500)
downloadUrlElapsedTime: 87.790 (43.895000)

connectionsCreated: 1  
connectionsClosed: 1  
requestsCreated: 2  
requestsClosed: 2

parseUrlTime: 0.027 (0.013650)  
createRequestTime: 0.329 (0.164250)  
createHeadersTime: 0.003 (0.001400)  
sendRequestTime: 0.765 (0.382550)  
httpSendRequestTime: 0.754 (0.377150)  
httpResponseTime: 35.749 (17.874300)

readissued: 4  
readsync: 4  
readasync: 0  
readfail: 0  
readzero: 2  
readnonzero: 2  
readfileTime: 0.342 (0.085375)  
readfileWaitTime: 0.000 (0.000000)  
readfileResponseTime: 0.059 (0.029400)  
readCallbackTime: 0.002 (0.000750)

readBytes: 70  

fixme:heap:HeapSetInformation (nil) 1 (nil) 0
err:wininet:open_http_connection create_netconn failed: 12029
err:module:load_builtin_dll failed to load .so lib for builtin L"WLDAP32.dll": libldap_r-

Thanks for any assistance,

Heather Lantz

Yup, your guess is right on the money. You got missing libs. Please run either

./cxoffice/bin/cxdiag --debug
or
/opt/cxoffice/bin/cxdiag --debug

put the results in a paste bin and link it here.

With the results at hand, you can also take a look at: http://www.codeweavers.com/support/wiki/diag

Played with LM 16 RC last week and I had to hunt down libs. Annoying :/

Here's the link: http://pastebin.com/Wx4Rh7FS

(and thank you..) I'll also take a look at the link you posted to try and track down all the libs needed.

Heather

These are the ones that you can ignore:

[MissingLibCapi20]
"Level"="Suggest"
"Title"="Missing 32bit libcapi20.so.3 library"
"Description"="Provides support for some ISDN cards. Very few applications need this."

[MissingLibGphoto2]
"Level"="Recommend"
"Title"="Missing 32bit libgphoto2.so.2 library"
"Description"="Lets Windows applications access digital cameras."

[MissingLibHal]
"Level"="Suggest"
"Title"="Missing 32bit libhal.so.1 library"
"Description"="This may be needed for Windows applications to automatically detect CD-ROM and USB key insertion."

[MissingLibXi]
"Level"="Recommend"
"Title"="Missing 32bit libXi.so.6 library"
"Description"="This library provides support for joysticks and tablets. If you don't have such a device you don't need it."

potentially not needed:

[MissingLibXcomposite]
"Level"="Recommend"
"Title"="Missing 32bit libXcomposite.so.1 library"
"Description"="This is needed for most CAD-like applications and some games."

Thanks for your assistance! :) Installed those libs and I'm all set.

Heather

For others that come across this...

I didn't spend a lot of time looking for the specific libs that were required to get the Battle.net app running on Ubuntu 13.10.

From the post here: http://www.codeweavers.com/support/forums/general/?t=26;msg=153048#c12
I installed the following, and was then able to install b.net:
---x---
sudo apt-get install libtiff4:i386 libsane:i386 libosmesa6:i386 libopenal1:i386 libcapi20-3:i386 libgsm1:i386 libmpg123-0:i386 libxcomposite1:i386 libxcursor1:i386 libldap-2.4-2:i386 libxinerama1:i386
---x---