Ubisoft Connect Forum

Can't start Anno 1800 or 1404
But can start Anno 1701 which I got from GOG.

So seems to be a problem with Ubisoft connect.

Anyone else has this problem?

How did you get Ubisoft Connect running in the first place? In my Windows 10 64-bit bottle it just stays on an empty splash screen, without ever booting up.

Same, in CrossOver 20 Ubisoft Connect worked for me. After the update to 21 I also get just the empty splash screen...

But installing it via Uplay works apparently!

@Rise, can you explain to me what you did? Bottle settings, additional software etc, all the steps that you took. That would be a major help. Thanks!

Hi folks,

A recent update to the Ubisoft Connect client broke support for it in CrossOver. We plan on releasing a fix in the next CrossOver release later this year.

Best,
Meredith

Thanks for the update. Will it be a paid upgrade or will I be able to run it as is? I lost bootability at the 21 update as well as OP did

Hi folks,

I don't believe that Ubisoft Connect works on CrossOver 20; the update to Ubisoft Connect just happened to be released not too long after we released CrossOver 21. But to answer your question, this will be a paid update. If you have active entitlements, you will get CrossOver 21.1 automatically; otherwise, you will need to purchase CrossOver again.

Best,
Meredith