CrossOver Support - Community Forums

Important Information These are community forums and not official technical support. If you need official support: Contact Us

CrossOver Mac
Discussion about CrossOver Mac

The following comments are owned by whoever posted them. We are not responsible for them in any way.

Back to Threads Reply to Thread

Diablo 4 VoH

Since to VoH, Diablo 4 no longer starts and always crashes!

Battle.net starts as usual, but as soon as you try to start D4,

the error message appears:
An unexpected error has occurred in the application.
Please describe.......
Error ID: 5350FDBF-0C1B-40BD-8258-52D77E855D80

MacBook Pro M3 Max 36GB
macOS Sequoia 15.0.1

5

Confirm. Same trouble

Same issue. I also tried the -bypassgpudrivercheck I had heard about and that didn't work.

I also have the same error
CrossOver Version 24.0.5
BattleNet Version 2.0.2.58651
MacOS Version 15.0.1 (24A348)

I also have D4 load issues after recent expansion release.
M1 Max
The bypass mentioned in another post (https://www.codeweavers.com/support/forums/general/?t=27;msg=311043) with D3DMetal and ESync options are enabled worked for me.

Thank you "Alexei Kluew" , this was the solution for me :-)

Alexei Kluew wrote:

I also have D4 load issues after recent expansion release.
M1 Max
The bypass mentioned in another post (https://www.codeweavers.com/support/forums/general/?t=27;msg=311043) with D3DMetal and ESync options are enabled worked for me.

Having these settings enabled was the only way I ever got the game running smoothly! D3DMetal on, DXVK off, ESync on, MSync off, High res off, Medium in-game graphics.

This ran beautifully for me on my 18gb M3 Pro until VOH. It will still boot and run just fine for ~30-60 minutes, but then I'll start to lag more and more. Feels like a memory leak, and I see people talking about the same on bnet forums, though those people seem to be actually crashing. My game just slows and slows until it freezes and I have to quit, or force quit if it's bad enough. Seems to be triggered by teleporting, to Kurast Bazaar IN PARTICULAR.

I've just run "scan and repair" from bnet settings and going to test now. Hope it makes a difference.

1

Encountering same issues that the game starts to lag (low ping) the more you teleport since VoH. Anyone found a solution?

1

How does one enable these options?

Christian Day wrote:

How does one enable these options?

You enable them from Crossover. In the Bottle settings.

The scan & repair didn't help. Something that helped for a little while was disabling cross-network/platform play. But it only seemed to delay the inevitable. Given that PC users are crashing so much as well, I think it's fair to say that this isn't a Crossover issue, but a backend Blizzard issue. All we can do is wait.

1

I know Blizzard has some stability improvements scheduled for the 17th, and that may fix this, but I've also found an unexpected fix. Disabling browser hardware acceleration in the Battle.net Game settings > App. Weird one, but it's working.

CS wrote:

I know Blizzard has some stability improvements scheduled for the 17th, and that may fix this, but I've also found an unexpected fix. Disabling browser hardware acceleration in the Battle.net Game settings > App. Weird one, but it's working.

That does not work for me, after teleporting, it quickly becomes very laggy.

Hi,

Modifying bottle's settings works for me.
But the game disconnects regularly, I tried to play with NVIDIA GeForce Now and no disconnections, so it seems not to be my internet connection.
Has anybody similar issue ? Has someone a solution for this please ?

Anyone still having issues with the update? I haven't had time to test.

Seems totally resolved for me. Played several hours and teleported many times today without beginning to lag and having to reboot.

1

I occasionally had issues with slow downs since the VOH update. Was away for a week and tried again this morning and it seemed much better, no issues, no slowdowns, no lock-ups this time. Keeping fingers (and toes) crossed.

CS wrote:

Seems totally resolved for me. Played several hours and teleported many times today without beginning to lag and having to reboot.

Sadly,it still did not work for me.

Fumin wrote:

CS wrote:

Seems totally resolved for me. Played several hours and teleported many times today without beginning to lag and having to reboot.

Sadly,it still did not work for me.

Is your game still not starting, or are you getting the lag after teleports? Screenshot your crossover bottle config

CS wrote:

Fumin wrote:

CS wrote:

Seems totally resolved for me. Played several hours and teleported many times today without beginning to lag and having to reboot.

Sadly,it still did not work for me.

Is your game still not starting, or are you getting the lag after teleports? Screenshot your crossover bottle config

I am getting the lag after teleports, D3DMetal and ESync are on, all other options are off.

That's super frustrating, sorry about that. What are your specs?

CS wrote:

That's super frustrating, sorry about that. What are your specs?

Mac Mini M2 with 8GB of memory (yes, that’s a bit low, but it was fine at low resolution before the VoH update, without D3DMetal and ESync on)

For me also still lag. Using a M1 Macbook with 16GB memory and after 20-30 minutes of playing without any lag with a ping of 50-80ms my ping suddenly increase to 500ms to 1500ms and the game becomes unplayable. After quiting D4 and starting again from battle.net i can play again for 20-30minutes and the same occurs.

This is my crossover version Version 24.0.5 (24.0.5.37094) and only got D3DMetal and ESync turned on. The rest is turned off.

1

Yeah, it's started lagging for me again too. After enough teleporting, ~45-60 mins. I've started leaving loot on the ground so I don't have to teleport to town so often. Such a mess.

Without D3DMetal it still does not work, which means the game is dead right now on Intel Macs.

can confirm this also happens to me; with Activity Monitor up while playing Diablo 4 i see my memory usage go up about ~.5 gig every time i portal to a new area and will eventually lag/crash as others experienced. i start around ~10Gb of RAM used and i've seen it go as-high as 18 which then starts to lag/crash. I can easily replicate this too.

specs:

Macbook Pro M3 Pro
18Gb Memory
MACOS Sequoia 15.1

1 to 25 of 25

Please Note: This Forum is for non-application specific questions relating to installation/configuration of CrossOver. All application-specific posts to this Forum will be moved to their appropriate Compatibility Center Forum.

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

CodeWeavers or its third-party tools process personal data (e.g. browsing data or IP addresses) and use cookies or other identifiers, which are necessary for its functioning and required to achieve the purposes illustrated in our Privacy Policy. You accept the use of cookies or other identifiers by clicking the Acknowledge button.
Please Wait...
eyJjb3VudHJ5IjoiVVMiLCJsYW5nIjoiZW4iLCJjYXJ0IjowLCJ0enMiOi02LCJjZG4iOiJodHRwczpcL1wvbWVkaWEuY29kZXdlYXZlcnMuY29tXC9wdWJcL2Nyb3Nzb3Zlclwvd2Vic2l0ZSIsImNkbnRzIjoxNzMxNDM1MjAzLCJjc3JmX3Rva2VuIjoiM0VSODJUQnBOZ0pidmRLWSIsImdkcHIiOjB9